Ransomware

Remove .Actor Virus Ransomware (+File Recovery) July 2019 Update


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This page aims to help you remove .Actor Virus Ransomware for free. Our instructions also cover how any .actor file can be recovered.

How to remove .Actor Virus Ransomware

Screenshot of encryptet files by the .Actor Ransomware

When the .Actor Virus is finished encrypting your files it will display a message with instructions on your screen:

All your files have been encrypted!
All your files have been encrypted due to a security problem with your PC. If you want to restore them, write us to the e-mail [email protected]
Write this ID in the title of your message XXXXXXXX-XXXX
In case of no answer in 24 hours write us to this e-mail:[email protected]
If there is no response from our mail, you can install the Jabber client and write to us in support of [email protected]
You have to pay for decryption in Bitcoins. The price depends on how fast you write to us. After payment we will send you the decryption tool that will decrypt all your files.
Free decryption as guarantee
Before paying you can send us up to 5 files for free decryption. The total size of files must be less than 10Mb (non archived), and files should not contain valuable information. (databases,backups, large excel sheets, etc.)
How to obtain Bitcoins
The easiest way to buy bitcoins is LocalBitcoins site. You have to register, click ‘Buy bitcoins’, and select the seller by payment method and price.
hxxps://localbitcoins.com/buy_bitcoins
Also you can find other places to buy Bitcoins and beginners guide here:
hxxp://www.coindesk.com/information/how-can-i-buy-bitcoins/
Jabber client installation instructions:
Download the jabber (Pidgin) client from https://pidgin.im/download/windows/
After installation, the Pidgin client will prompt you to create a new account.
Click “Add”
In the “Protocol” field, select XMPP
In “Username” – come up with any name
In the field “domain” – enter any jabber-server, there are a lot of them, for example – exploit.im
Create a password
At the bottom, put a tick “Create account”
Click add
If you selected “domain” – exploit.im, then a new window should appear in which you will need to re-enter your data:
User
password
You will need to follow the link to the captcha (there you will see the characters that you need to enter in the field below)
If you don’t understand our Pidgin client installation instructions, you can find many installation tutorials on youtube – hxxps://www.youtube.com/results?search_query=pidgin+jabber+install
Attention!
Do not rename encrypted files.
Do not try to decrypt your data using third party software, it may cause permanent data loss.
Decryption of your files with the help of third parties may cause increased price (they add their fee to our) or you can become a victim of a scam.

With all the media coverage and the recent cases of huge Ransomware attacks, surely most computer users are by now aware of the huge danger that this malware category represents. And there is a good reason to be afraid of this type of computer malware, because if such a threat enters the system, it can deprive you from access to your device and/or all the data files stored on it by using an advanced data-encryption algorithm. Not only that, but having the infection removed can be a real challenge as well. This is the case with .Actor Virus – a new Ransomware representative, which is the focus of this article. .Actor Ransomware is a type of malicious software that attacks users in a very specific way, in something that could be described as a kind of “digital hijacking”. Basically, this computer threat is created to block the access to the files stored on the system by encrypting them. After it does this, the malware then goes on to request a ransom payment in exchange for the restoration of the access. In order to do that, the malicious piece of software uses a complex file-encryption algorithm, which it secretly applies to a list of targeted file types. After the encryption process gets completed, the infection generates a scary ransom-demanding note, which claims that the only way to recover the encrypted files is to pay a ransom to the hackers behind the Ransomware.

Normally, this type of malicious software comes in the form of seemingly harmless or reliable programs, ads, links, offers and email attachments that the user is tricked to interact with.

Unlike other viruses which hide in the system for an indefinite period of time, .Actor immediately reveals the effects of its presence by displaying its ransom-demanding notification on the screen. Of course, there are many other types of Ransomware (.Dalle or .Truke for an example) and not all of them operate in the same way, but most attackers who use this Ransomware require payments in the form of Bitcoins, which allows the transactions to remain anonymous and much more difficult to track. The same is the case with .Actor Virus – the criminals behind the infection ask for a Bitcoin payment and promise that they will send a special decryption key to those who pay immediately.

Ransomware attacks are not anything new: the first infections with this type of software were recorded in the late eighties. However, in the last decade, there has been a serious increase in the number of Ransomware attacks since the criminals have found that the encryption process is the perfect tool for extorting money through online blackmailing.

How can we protect ourselves from .Actor and other Ransomware threats?

Obviously, prevention and protection play a great role when it comes down to keeping our computer and our data safe from targeted attacks and blackmailing schemes such as those that threats like .Actor are sued for. Therefore, it is a good idea to invest in reliable anti-ransomware software protection. Backing up your files can be time-consuming and tedious, but it can also be the difference between losing years worth of information due to a Ransomware attack and knowing that even if your computer has been infected by a Ransomware, you still have your important files safe on the backup.

In case you have already been infected with .Actor, focus on removing the malware as soon as possible. We don’t recommend that you give your money to the hackers as there is absolutely no guarantee that they will really send you a decryption key for your files.

SUMMARY:

Name .Actor
Type Ransomware
Danger Level High (Ransomware is by far the worst threat you can encounter)
Symptoms Very few and unnoticeable ones before the ransom notification comes up.
Distribution Method From fake ads and fake system requests to spam emails and contagious web pages.
Data Recovery Tool Currently Unavailable
Detection Tool

Remove .Actor Virus Ransomware


Step1

Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don’t know how to do it).

Step2

WARNING! READ CAREFULLY BEFORE PROCEEDING!

Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab. Try to determine which processes are dangerous. 

malware-start-taskbar

Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:

Drag and Drop Files Here to Scan
Maximum file size: 128MB.

This scanner is free and will always remain free for our website's users. You can find its full-page version at: https://howtoremove.guide/online-virus-scanner/




Scan Results


Virus Scanner Result
ClamAV
AVG AV
Maldet


After you open their folder, end the processes that are infected, then delete their folders. 

After you open their folder, end the processes that are infected, then delete their folders. 

Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections.

Step3

Hold the Start Key and R –  copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

hosts_opt (1)

If there are suspicious IPs below “Localhost” – write to us in the comments.

Type msconfig in the search field and hit enter. A window will pop-up:

msconfig_opt

Go in Startup —> Uncheck entries that have “Unknown” as Manufacturer.

  • Please note that ransomware may even include a fake Manufacturer name to its process. Make sure you check out every process here is legitimate.

Step4

WARNING!
To remove parasite, you may have to meddle with system files and registries. Making a mistake and deleting the wrong thing may damage your system.
Avoid this by using SpyHunter - a professional Parasite removal tool.

Keep in mind, SpyHunter’s malware & virus scanner is free. To remove the infection, you'll need to purchase its full version. More information about SpyHunter and steps to uninstall.

Type Regedit in the windows search field and press EnterOnce inside, press CTRL and F together and type the virus’s Name. 

Search for the ransomware  in your registries and delete the entries. Be extremely careful –  you can damage your system if you delete entries not related to the ransomware.

Type each of the following in the Windows Search Field:

  1. %AppData%
  2. %LocalAppData%
  3. %ProgramData%
  4. %WinDir%
  5. %Temp%

Delete everything in Temp. The rest just check out for anything recently added. Remember to leave us a comment if you run into any trouble!

Step5 

How to Decrypt .Actor files

We have a comprehensive (and daily updated) guide on how to decrypt your files. Check it out here.

If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!


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