Welcome to “How to remove guide” – the right place for virus removal and malware prevention tips. If you landed on this page seeking for salvation from one very nasty virus known as [email protected] Ransomware, in the next lines you are going to learn how to effectively remove it. Here we have prepared some proven steps that will help you reach the infection and manually delete it, as well as some useful tips on prevention and protection. You surely need to read this because the threat that you are facing is not an easy one. [email protected] is a very serious cryptovirus that comes from the Ransomware family. Dealing with it would require a bit of understanding about how this kind of threats operates and sneaks inside your system. Therefore, in the next paragraphs, we have prepared a brief explanation of the most important things you need to know in order to successfully get rid of this nasty ransomware, and you better do so as soon as possible.
What is Ransomware and what can it do?
As we already mentioned above, Ransomware infections are one of the nastiest infections that one could get and unfortunately they have become more widespread and sophisticated in the last years. In general, the idea behind the creation of such malware is, of course, the money that the cybercriminals could get. But unlike the other known criminal methods that steal credentials and suck user’s online bank accounts and credit cards, the ransomware uses a quite unusual technique. It blackmails the victims to willingly pay to the crooks by keeping hostage of their valuable data. How does this happen?
When a computer system is vulnerable, (mostly that happens through a Trojan horse, spam email, malicious attachment or a link) a threat like [email protected] silently sneaks inside and remains unnoticed there while performing a process known as encryption. This means, that all the files that are available on the PC are infiltrated and locked with a strong encryption algorithm that prevents them from being opened. All this is done in the background without any symptoms and the infection reveals itself only after the encryption process is completed. Usually, this happens with a ransom note on the screen that states that your files have been locked. They are not corrupted and remain on your system, however, if you try to open any encrypted file, an error message will appear and you simply won’t be able to access your information. This way your data is kept hostage and the crooks can step to their blackmailing actions. They would normally say that there is no way to open your files unless you pay for a special decryption key, which is the only solution to decrypt the files if you want to access them. The amount they require is called ransom (hence the name Ransomware) and is usually payable with an untraceable online currency known as Bitcoin. The crooks don’t give much time to the victims to think and they may set a deadline for the payment. Otherwise, they may threaten to double the ransom, delete the decryption key or even delete the files.
What can you do if you’ve become a victim of [email protected]?
Knowing how frustrating it is to lose your data, first of all, we would advise you not to panic. Being impulsive and letting yourself be manipulated by the crooks is the worst thing you could do. They may not hesitate to put some pressure on you in order to pay them as soon as possible. But we should warn you that there is a great chance, despite you fulfilling their demands, to be left with nothing but empty pockets and forever locked files. By paying with untraceable Bitcoins there is absolutely no chance to get your money back or help the authorities detect the crooks. Moreover, once compromised, your system is exposed to great risk and the hackers may gain control over your PC or infect you with other malware and attack again.
Therefore, we suggest you clean the infection as soon as possible and try out our removal guide below. If you have a backup of your files somewhere on an external drive or a cloud, the only thing you need to do is to get rid of the infection and you can safely restore your files. Another thing you could do is to check online for decryptors. There are many decryptor tools available and most of them you can download for free. However, you should know that they are designed to unlock specific types of encryptions, corresponding to the different types of ransomware infections. You can check our list of free decryptors, which is regularly updated, and probably there you could find a solution for your problem. However, some of the latest threats like this one may still not have a workable solution, because, unfortunately, the cyber criminals are one step ahead with their malware. Therefore, you should always ensure maximum protection for your system by having a good antivirus and antimalware software, frequently update it, run regular scans, avoid suspicious files and online locations and prevent data loss by having a backup of all your valuable data somewhere else. Now, to proceed with the [email protected] removal, please follow closely the steps in the guide below and let us know in case you need any help.
|Danger Level||High (A very dangerous cryptovirus that encrypts your data and prevents you from accessing it)|
|Symptoms||Sometimes, a high CPU usage may be observed before the ransom note appears on the screen and reveals the malware.|
|Distribution Method||Usually spreads via Trojan horses, spam email, malicious attachment or a link|
|Detection Tool||Ransomware may be difficult to track down. Use SpyHunter – a professional parasite scanner – to make sure you find all files related to the infection.|
[email protected] Ransomware Virus Removal
Reboot in Safe Mode (use this guide if you don’t know how to do it).
This is the first preparation.
The first thing you must do is Reveal All Hidden Files and Folders.
- Do not skip this. [email protected] may have hidden some of its files.
Hold the Start Key and R – copy + paste the following and click OK:
A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:
If there are suspicious IPs below “Localhost” – write to us in the comments.
Type msconfig in the search field and hit enter. A window will pop-up:
Go in Startup —> Uncheck entries that have “Unknown” as Manufacturer.
Press CTRL + SHIFT + ESC simultaneously. Go to the Processes Tab. Try to determine which ones are a virus. Google them or ask us in the comments.
WARNING! READ CAREFULLY BEFORE PROCEEDING!
This is the most important and difficult part. If you delete the wrong file, it may damage your system irreversibly. If you can not do this,
>> Download SpyHunter - a professional parasite scanner and remover.
Right click on each of the virus processes separately and select Open File Location. End the process after you open the folder, then delete the directories you were sent to.
Type Regedit in the windows search field and press Enter. Once inside, press CTRL and F together and type the virus’s Name.
Search for the ransomware in your registries and delete the entries. Be extremely careful – you can damage your system if you make a big mistake.
Type each of the following in the Windows Search Field:
Delete everything in Temp. The rest just check our for anything recently added. Remember to leave us a comment if you run into any trouble!
How to Decrypt files infected with [email protected]
We have a comprehensive (and daily updated) guide on how to decrypt your files. Check it out here.
Did we help? Share your feedback with us so we can help other people in need!