Dear reader unfortunately you have been infected with [email protected] Virus. This is a type of malware of the most feared variety – Ransomware. You have probably already suffered the unenviable fate of having all your files encrypted by this virus. You are probably noticing the strange extension after each file name. You will be hardly surprised to learn that this is all the ransomware’s doing to make you pay a ransom and thus justifying its name. No doubt you have already seen just how much the creators of [email protected] Virus want to charge you for the privilege to unlock your files. Before you do that though read the rest of this article, because there are other options to consider, also do not be fooled by the claims that all your files will be wiped out if you try any other method for their retrieval other than actually paying the ransom. As you can imagine this is just a scare tactic for you to cough up the money and pay up. Actually nothing will happen to your files as long as you don’t delete them yourself you try to rename them, as you will notice in the instructions in our removal guide we will not make you do anything of the sort. Worst case scenario – your files will remain locked out, you can always pay up the ransom after that, although we strongly advise against that.
What does [email protected] Virus actually do?
Here we will briefly discuss how a ransomware virus operates. This type of malware usually infiltrates your computer with the help of a Trojan. Trojans are malicious applications as well, they are used to bypass security measures and provide the means for more viruses to infiltrate a user’s computer, as is the case with [email protected] Virus. It is quite possible though that you may have contracted this pest via an e-mail attachment or as a result of downloading a compromised file from a torrent or file sharing website.
Once inside the ransomware will run a kind of evil diagnostic and determine which your most valuable files are. Note that it will not encrypt files needed for system operations, meaning the virus is smart enough to target only files that are not essential for the running of your OS. After all you can hardly pay the blackmail if you can’t log-in into your device or so the thinking goes. So after the virus has run its diagnostic and has determined which files you are most likely going to pay good money for, it will begin encrypting said files. This will be accomplished by means of a code, essentially a random string of characters created specifically for the affected file. Once the encrypted copy of the files is finished the original decrypted file is being deleted. Now you will be faced with an important decision.
Should I pay and be done with it?
We strongly advise against paying the ransom money unless as a last resort if everything else fails. The reason for this being you will be dealing with criminals who are committing serious cyber crimes and facing almost certain jail time if they get caught. You have absolutely no assurances that if you pay up they will keep their end of the bargain and give you the decryption key. On the contrary they may held out for more money or provide with something that might only temporarily work.
Is it possible to get my files back?
Before you even attempt to do that you should start by removing [email protected] Virus itself from your system. We have provided a detailed guide on how to achieve just that below, but keep on reading for now, there is still important information for you to assimilate.
Basically if you decide to pay the blackmailers you will be essentially paying for a decryption key to unlock all your affected files. The only other way to decrypt these files is if the anti-virus community discovers the algorithm used for the encryption. But there is another option.
This is especially true if not much time has passed since your problem has first reared its ugly head for the first time. You can use system restore to revert to a previous point and get your old files back. Pretty much the same as what you would be doing if you deleted some important files by accident. There is no guarantee that this will work but it is certainly a path worth exploring.
|Name||[email protected] Virus|
|Symptoms||Your files are suddenly locked and a ransom is demanded to release them.|
|Distribution Method||Almost all of the time – a Trojan. Scan your system!|
1: Enter Safe Mode.
2: Remove [email protected] Virus from your system.
3: Permanently delete [email protected] Virus from Task Manager’s processes.
4: Uninstall the virus from Regedit and Msconfig.
[email protected] Virus Removal
Things readers are interested in:
Things readers are interested in:
Reboot in Safe Mode (use this guide if you don’t know how to do it).
This is just the first preparation.
The first mandatory thing is to allow you to see Hidden Files and Folders. Each version of Windows does this slightly differently.
- I repeat – it’s extremely important you do this. [email protected] Virus may have hidden some of its files and you need to see them to delete them.
Hold the Start Key and R again – but this time copy + paste the following and click OK:
A .txt file will open – don’t type or change it. If you are hacked and someone has access to your PC, there will be a bunch of other IPs connected to you at the bottom. This is what a hosts file looks like:
If there are a bunch of strange IPs connecting to you below “Localhost” you may be hacked, and it’s best to ask us in the comments for directions.
Right click on each of the malware processes separately and select Open File Location. Also, End the process after you open the folder. Just to make sure we don’t delete any programs you mistakenly took for a malware, copy the folders somewhere, then delete the directories you were sent to. There’s a good chance [email protected] Virus is hiding somewhere in here.
A BIG WARNING HERE! READ THIS BEFORE PROCEEDING!
This is perhaps the most important and difficult step, so be extremely careful. Doing this can damage your PC significantly if you make a big mistake. If you are not feeling comfortable, we advise you to download a professional [email protected] Virus remover. Additionally, accounts connected to your credit cards, or important information, may be exposed to the virus.
If you do not remove the virus completely it could leak the information to its creator, so be careful!
Right click on each of the virus processes separately and select Open File Location. Also, End the process after you open the folder. Just to make sure we don’t delete any programs you mistakenly took for a virus, copy the folders somewhere, then delete the directories you were sent to.
Take a look at the following things:
Type msconfig in the search field and hit enter: you will be transported to a Pop Up window.
Go in the Startup tab and Uncheck entries that have “Unknown” as Manufacturer.
Type Regedit in the windows search field and press Enter.
Once inside, press CTRL and F together and type the virus’s Name. Right click and delete any entries you find with a similar name. If you can’t find them this way, look in these directories, and delete/uninstall the registries manually:
- Type regedit in the Windows Search Field. Search for the ransomware (try typing its name) in your registries and delete anything with that name. But be extremely careful – if you delete the wrong thing here, you can damage your system.
- Type %temp% in the Windows Search Field and delete all the files in the folder you are transported to.
Remember to leave us a comment if you run into any trouble!
How to Decrypt files infected with [email protected] Virus
There is only one known way to remove this virus successfully, barring actually giving in the to the demands of the people who created the virus – reversing your files to a time when they were not infected.
There are two options you have for this:
The first is to do a full system restore. This can take care of the file extension for you completely. To do this just type System Restore in the windows search field and choose a restore point. Click Next until done.
Your second option is a program called Shadow Volume Copies.
Open the Shadow Explorer part of the package and choose the Drive (C or D usually) you want to restore information from. Right click on any file you want to restore and click Export on it.
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