Browser Redirect Pop-up Ad Removal

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This page aims to help you remove Pop-up Ad. Our removal instructions work for Chrome, Firefox and IE, as well as every version of Windows and Android.

A really irritating piece of software named is the main topic of the article that you are about to read. If you have this application on your computer, you are very likely to face some rather annoying ad interruptions, automatic page-redirects, new homepage or search engine installations and exposure to various aggressive pay-per-click pop-ups, banners and links. The unwanted modifications can be observed in most browsing applications like Chrome, Firefox, Internet Explorer or others. may modify the way the browser operates and may incorporate some new toolbars and add-ons without your approval. Due to these abilities, the software is classified as a browser hijacker. A lot of web users have recently been seeking methods to remove the ads and uninstall the changes that have been imposed to their browser and that’s why our “How to remove” team has decided to publish a special Removal Guide, dedicated to this application’s removal. You will find its instructions below as well as some very useful tips about prevention and protection from browser hijackers in general.  

Browser Hijackers – getting to know their nature

The browser hijackers are special software pieces which may affect your browsers and your browsers only. They do not operate like computer viruses and have no relation to any known type of malware. Therefore, you should not get panicked if a application like starts to operate on your computer. It most likely won’t damage your system like a Trojan horse or target your files like a Ransomware cryptovirus. Its behavior is entirely advertisement-driven which explains the changes that this software typically enforces to the users’ browsers. They are related to an aggressive online advertising method known as Pay-Per-Click. The developers of applications like usually sign contracts with other businesses to advertise their products, services, search engines, homepages or websites directly on the users’ screen in exchange for a small amount of payment for each click. As a result, the moment the browser hijacker gets installed on the system, it starts to broadcast various sponsored ads, pop-ups, banners and promotional websites during the normal web surfing sessions. Pop-up Ad Removal

If you have a Windows virus, continue with the guide below.

If you have a Mac virus, please use our How to remove Ads on Mac guide.

If you have an Android virus, please use our Android Malware Removal guide.

If you have an iPhone virus, please use our iPhone Virus Removal guide


Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don’t know how to do it).



Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab (the “Details” Tab on Win 8 and 10). Try to determine which processes are dangerous. 


Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:

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Maximum file size: 128MB.

This scanner is free and will always remain free for our website's users. You can find its full-page version at:

Scan Results

Virus Scanner Result

After you open their folder, end the processes that are infected, then delete their folders. 

Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections. 


Hold together the Start Key and R. Type appwiz.cpl –> OK.


You are now in the Control Panel. Look for suspicious entries. Uninstall it/them.

Type msconfig in the search field and hit enter. A window will pop-up:


Startup —> Uncheck entries that have “Unknown” as Manufacturer or otherwise look suspicious.


Hold the Start Key and R –  copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

hosts_opt (1)

If there are suspicious IPs below “Localhost” – write to us in the comments.

Open the start menu and search for Network Connections (On Windows 10 you just write it after clicking the Windows button), press enter.

  1. Right-click on the Network Adapter you are using —> Properties —> Internet Protocol Version 4 (ICP/IP), click  Properties.
  2. The DNS line should be set to Obtain DNS server automatically. If it is not, set it yourself.
  3. Click on Advanced —> the DNS tab. Remove everything here (if there is something) —> OK.



  • After you complete this step, the threat will be gone from your browsers. Finish the next step as well or it may reappear on a system reboot.

Right click on the browser’s shortcut —> Properties.

NOTE: We are showing Google Chrome, but you can do this for Firefox and IE (or Edge).


Properties —–> Shortcut. In Target, remove everything after .exe.

ie9-10_512x512  Remove from Internet Explorer:

Open IE, click  IE GEAR —–> Manage Add-ons.

pic 3

Find the threat —> Disable. Go to IE GEAR —–> Internet Options —> change the URL to whatever you use (if hijacked) —> Apply.

firefox-512 Remove from Firefox:

Open Firefoxclick  mozilla menu  ——-> Add-ons —-> Extensions.

pic 6

Find the adware/malware —> Remove.
chrome-logo-transparent-backgroundRemove from Chrome:

Close Chrome. Navigate to:

 C:/Users/!!!!USER NAME!!!!/AppData/Local/Google/Chrome/User Data. There is a Folder called “Default” inside:

Rename the Folder to Backup Default

Rename it to Backup Default. Restart Chrome.


Type Regedit in the windows search field and press Enter.

Inside, press CTRL and F together and type the threat’s Name. Right click and delete any entries you find with a similar name. If they don’t show up this way, go manually to these directories and delete/uninstall them:

  • HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
    HKEY_CURRENT_USER—-Software—Microsoft—-Windows—CurrentVersion—Run– Random
    HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random

Why is it a good idea to uninstall

In case of a malware infection, (with a Trojan horse, a Spyware, a Ransomware or similar type computer viruses) we usually advise our readers to remove the application in question immediately. This is vital for the safety of their system., however, is not a computer threat and that’s why nothing fatal will likely happen to your system if you keep it there. Still, we would advise you to consider the uninstallation of the browser hijacker because, despite not having malicious intentions, its presence may cause some disturbance and potential security hazards. For instance, what such an application may do is, it may constantly interrupt your normal web surfing and redirect you to different sponsored sites, third-party platforms, links, ads, and aggressive pop-up offers with questionable content. In addition, the hijacker may try to monitor your online activity and analyze your interests based on your recent search requests, browsing history, location, likes, and shares on social media, etc. The idea of such activity is to provide its creators with valuable marketing information about your preferences and this is not against the law. But still, some users may consider this as a pretty invasive data collection method and a good reason to have the hijacker uninstalled from their system. Another reason to remove it is the fact that it might have been installed by default with a software bundle or an automatic update, without asking for your approval.

Safety tips:

If you want to keep your PC free from hijackers like, try to avoid their most common sources. These mostly include free download links, add-ons, free browser extensions, free application bundles and installation packs, torrents and spam. If you need to install something on your system, always use the Advanced/Custom installation options and carefully read the EULA before agreeing on anything. Often times, adware, browser hijackers and different bloatware may be added there and you may agree to install it if you don’t pay close attention.


Type Browser Hijacker
Danger Level Medium (nowhere near threats like Ransomware, but still a security risk)
Symptoms Potentially unwanted ads, pop-ups and homepage or search engine changes may take place in your default browser.
Distribution Method Typically distributed via bundles but also found in spam messages, ads, torrents, freeware sites, free download links. 
Detection Tool

If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!

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