Browser Redirect “Virus” Removal (Chrome/FF/IE)

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This page aims to help you remove “Virus”. Our removal instructions work for Chrome, Firefox and Internet Explorer, as well as every version of Windows.

If you get a browser hijacker such as Virus on your computer, it could make your normal web surfing particularly irritating. Dozens of ads, pop-ups, new tabs or sudden redirects may start interrupting your browsing sessions and your attempts to remove them may be in vain. Not to mention the annoying changes to your browser’s homepage or search engine, which may take place without your permission. Your Chrome, Firefox, Explorer or any other browser that you may have installed may becoming unresponsive to your searches and may constantly get you exposed to various sponsored web pages, new tabs and commercials. Luckily, you can easily get rid of all this activity and on this page, we are going to show you exactly how to do that. Uninstalling a browser hijacker is not rocket science and all you have to do is follow certain removal steps. In the Removal Guide below, we have provided you with exact instructions with added screenshots as well as a professional removal tool for fast and effective detection of

What is all this browser-redirecting activity for?

The main purpose of browser redirecting software applications such as is to aggressively advertise different products, services, offers, tools, search engines, websites and promote them in such a way so that you eventually click on them and buy something. The people who create browser hijackers typically gain profits from that advertising activity based on clicks/visits which is why they try to display as many ads as possible on the users’ screens. In order to ensure that you click on the right commercials – the ones that bring them profits, the advertisers often include certain redirecting components inside their software which automatically lead you to the items which are promoted. If you are wondering whether such redirecting practices are legal, we should tell you that in the majority of cases they are not against the law. Typically, the online advertisers rely on various intrusive and sometimes even aggressive marketing tricks to get their ads displayed but their intentions are normally not malicious. Unlike the criminal creators of computer threats such as Ransomware, Trojans and other viruses, the people behind programs like are software developers whose sole interest is to promote different products and gain revenue from that and not to cause harm to your computer or your privacy. However, in the majority of cases, their software and the ads and redirects it generates becomes a source of unbearable browsing irritation, from which most users desperately want to get rid of. “Virus” Removal

If you have a Windows virus, continue with the guide below.

If you have a Mac virus, please use our How to remove Ads on Mac guide.

If you have an Android virus, please use our Android Malware Removal guide.

If you have an iPhone virus, please use our iPhone Virus Removal guide


Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don’t know how to do it).



Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab (the “Details” Tab on Win 8 and 10). Try to determine which processes are dangerous. 


Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:

Drag and Drop Files Here to Scan
Maximum file size: 128MB.

This scanner is free and will always remain free for our website's users. You can find its full-page version at:

Scan Results

Virus Scanner Result

After you open their folder, end the processes that are infected, then delete their folders. 

Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections. 


Hold together the Start Key and R. Type appwiz.cpl –> OK.


You are now in the Control Panel. Look for suspicious entries. Uninstall it/them.

Type msconfig in the search field and hit enter. A window will pop-up:


Startup —> Uncheck entries that have “Unknown” as Manufacturer or otherwise look suspicious.


Hold the Start Key and R –  copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

hosts_opt (1)

If there are suspicious IPs below “Localhost” – write to us in the comments.

Open the start menu and search for Network Connections (On Windows 10 you just write it after clicking the Windows button), press enter.

  1. Right-click on the Network Adapter you are using —> Properties —> Internet Protocol Version 4 (ICP/IP), click  Properties.
  2. The DNS line should be set to Obtain DNS server automatically. If it is not, set it yourself.
  3. Click on Advanced —> the DNS tab. Remove everything here (if there is something) —> OK.



  • After you complete this step, the threat will be gone from your browsers. Finish the next step as well or it may reappear on a system reboot.

Right click on the browser’s shortcut —> Properties.

NOTE: We are showing Google Chrome, but you can do this for Firefox and IE (or Edge).


Properties —–> Shortcut. In Target, remove everything after .exe.

ie9-10_512x512  Remove from Internet Explorer:

Open IE, click  IE GEAR —–> Manage Add-ons.

pic 3

Find the threat —> Disable. Go to IE GEAR —–> Internet Options —> change the URL to whatever you use (if hijacked) —> Apply.

firefox-512 Remove from Firefox:

Open Firefoxclick  mozilla menu  ——-> Add-ons —-> Extensions.

pic 6

Find the adware/malware —> Remove.
chrome-logo-transparent-backgroundRemove from Chrome:

Close Chrome. Navigate to:

 C:/Users/!!!!USER NAME!!!!/AppData/Local/Google/Chrome/User Data. There is a Folder called “Default” inside:

Rename the Folder to Backup Default

Rename it to Backup Default. Restart Chrome.


Type Regedit in the windows search field and press Enter.

Inside, press CTRL and F together and type the threat’s Name. Right click and delete any entries you find with a similar name. If they don’t show up this way, go manually to these directories and delete/uninstall them:

  • HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
    HKEY_CURRENT_USER—-Software—Microsoft—-Windows—CurrentVersion—Run– Random
    HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random

Common issues, caused by and similar browser hijackers:

Referring to browser hijackers as viruses, as we said above, is not correct. These pieces of software do not typically contain malicious code and are usually not designed to cause any type of harm, corruption, destruction or personal/professional data theft on your machine. In fact, unlike sneaky threats such as Trojans or Ransomware, they are not even able to “infect” you without your permission. This, however, does not mean that you are not going to face certain issues which may be a result of’s ad-generating and redirecting services. For instance, apart from the annoying ads that we already mentioned, some hijackers are known for slowing down the affected browser and making it unresponsive to the people’s searches. There are cases in which the users are not able to go to the webpage they want to visit and are instead forced to deal with an endless stream of redirects, some of which may mislead them into clicking on malicious or compromised links, pop-ups or websites. A browser-redirecting software like may also try to collect information about its users based on their web activities, likes, shares, recent searches and bookmarks and then send this data to its developers or to third parties. This activity is typically launched in the background and may not only be seen as yet another aggressive form of marketing research but also as an indirect invasion of your privacy, which may also eat up a fair share of your system resources.

How to avoid page-redirecting software in future?

The lack of attention during installation of software is the main reason for many users to end up with browser hijackers on their PC. Typically, programs like could be downloaded and installed on your computer via different free installers – mostly software bundles, automatic installation managers, torrents and similar packs, which contain attractive games, free versions of new programs, optimization tools, converters etc. That’s why, in order to avoid them, make sure you abstain from downloading software from torrent platforms, freeware or shareware sites, and always use the Advanced/Custom/Manual installation options if you need to install any particular program on your PC. This way you will be able to leave out any potentially unwanted components before they become part of your system and will save yourself from the need to uninstall them later.

Type Browser Hijacker
Danger Level Medium (nowhere near threats like Ransomware, but still a security risk)
Symptoms Page redirects, generation of ads, pop-ups, banners, new homepage or search engine changes. 
Distribution Method Torrents, freeware platforms, shareware sites, free download links, software bundles, ads, email attachments. 
Detection Tool

If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!

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