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Congratulations Amazon User Fake Message Removal

Parasite may reinstall itself multiple times if you don't delete its core files. We recommend downloading SpyHunter to scan for malicious programs installed with it. This may save you hours and cut down your time to about 15 minutes. 

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This page aims to help you remove Congratulations Amazon User fake message. Our removal instructions work for Chrome, Firefox and Internet Explorer, as well as every version of Windows.

If you are currently reading this, then you are probably no stranger to the annoyance and frustration that comes from Browser Hijacker programs such as the Congratulations Amazon User scam. This type of potentially unwanted software is widely known for its unpleasant ability to take over the user’s browsers (Chrome, IE, Edge, Mozilla, etc.) and customize them without asking for permission from the computer’s Administrator. The most common and frequently reported changes that Hijackers like Congratulations Amazon User tend to introduce to the targeted browser are replacement of the default search engine and/or homepage. In addition to that it is possible that new toolbars are added to the browser and also, the pesky software might even try to trigger page redirects or generate intrusive pop-ups and ads. Normally, the only truly effective way to stop all this is to get rid of the irritating program that causes it, which is why, down on this page, you can find a detailed removal guide which includes instructions on how to uninstall the unwanted Hijacker and ensure that it doesn’t come back. That being said, it is crucial that you read through the rest of the article itself, because the information that it will provide you with can greatly help you avoid similar programs in the future as well as obtain a better understanding of what they actually are.

Is this Hijacker a virus program?

It is not uncommon for users as well as some researchers and experts to refer to intrusive programs like Congratulations Amazon User as malware or viruses. However, it must be said that Browser Hijacker aren’t exactly what you would call a “virus”. There are quite a few substantial differences between real software threats like Trojans, Ransomware, Spyware, etc. that can damage your PC, mess with your files or spy on you and potentially unwanted applications such as Browser Hijackers. The primary purpose of most applications that fall under the Hijacker category is the generation of money through Internet marketing/advertising. Sure, the methods they use can be quite unpleasant and in some cases might even compromise the whole security of the computer but for the most part, a typical Hijacker like Congratulations Amazon User wouldn’t really cause any actual harm.

Congratulations Amazon User Fake Message Removal

If you are a Windows user, continue with the guide below.

If you are a Mac user, please use our How to remove Ads on Mac guide.

If you are an Android user, please use our Android Malware Removal guide.


Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don’t know how to do it).



We get asked this a lot, so we are putting it here: Removing parasite manually may take hours and damage your system in the process. We recommend downloading SpyHunter to see if it can detect parasite files for you.

Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab (the “Details” Tab on Win 8 and 10). Try to determine which processes are dangerous. 


Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:

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Maximum file size: 128MB.

This scanner is free and will always remain free for our website's users. You can find its full-page version at:

Scan Results

Virus Scanner Result

After you open their folder, end the processes that are infected, then delete their folders. 

Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections. 


Hold together the Start Key and R. Type appwiz.cpl –> OK.


You are now in the Control Panel. Look for suspicious entries. Uninstall it/them.

Type msconfig in the search field and hit enter. A window will pop-up:


Startup —> Uncheck entries that have “Unknown” as Manufacturer or otherwise look suspicious.


Hold the Start Key and R –  copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

hosts_opt (1)

If there are suspicious IPs below “Localhost” – write to us in the comments.

Open the start menu and search for Network Connections (On Windows 10 you just write it after clicking the Windows button), press enter.

  1. Right-click on the Network Adapter you are using —> Properties —> Internet Protocol Version 4 (ICP/IP), click  Properties.
  2. The DNS line should be set to Obtain DNS server automatically. If it is not, set it yourself.
  3. Click on Advanced —> the DNS tab. Remove everything here (if there is something) —> OK.



  • After you complete this step, the threat will be gone from your browsers. Finish the next step as well or it may reappear on a system reboot.

Right click on the browser’s shortcut —> Properties.

NOTE: We are showing Google Chrome, but you can do this for Firefox and IE (or Edge).


Properties —–> Shortcut. In Target, remove everything after .exe.

ie9-10_512x512  Remove Congratulations Amazon User from Internet Explorer:

Open IE, click  IE GEAR —–> Manage Add-ons.

pic 3

Find the threat —> Disable. Go to IE GEAR —–> Internet Options —> change the URL to whatever you use (if hijacked) —> Apply.

firefox-512 Remove Congratulations Amazon User from Firefox:

Open Firefoxclick  mozilla menu  ——-> Add-ons —-> Extensions.

pic 6

Find the adware/malware —> Remove.
chrome-logo-transparent-backgroundRemove Congratulations Amazon User from Chrome:

Close Chrome. Navigate to:

 C:/Users/!!!!USER NAME!!!!/AppData/Local/Google/Chrome/User Data. There is a Folder called “Default” inside:

Rename the Folder to Backup Default

Rename it to Backup Default. Restart Chrome.


To remove parasite on your own, you may have to meddle with system files and registries. If you were to do this, you need to be extremely careful, because you may damage your system.

If you want to avoid the risk, we recommend downloading SpyHunter
a professional malware removal tool.

More information on SpyHunter, steps to uninstallEULAThreat Assessment Criteria, and Privacy Policy.

Type Regedit in the windows search field and press Enter.

Inside, press CTRL and F together and type the threat’s Name. Right click and delete any entries you find with a similar name. If they don’t show up this way, go manually to these directories and delete/uninstall them:

  • HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
    HKEY_CURRENT_USER—-Software—Microsoft—-Windows—CurrentVersion—Run– Random
    HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random

If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!

Security issues

The fact that this type of unpleasant programs shouldn’t normally be considered viruses certainly doesn’t mean that one can afford to be careless around them. Remember that even if a Hijacker might not be able to really harm your PC system, it can still contribute to the emergence of security weak-spots which might make your computer more susceptible to attacks from actual virus programs like the ones we mentioned above – Ransomware, Trojan horses, Spyware, etc. Therefore, if you have a Hijacker on your PC, it is advisable to avoid interacting with anything that comes from it. For example, do not use the search engine or the toolbar that it might have added to your browser and also do not click on anything within the pages/websites that it could redirect you to. The same applies to the potential ads and banners that it may generate. In certain cases, such a program might even display a misleading or outright fake browser offer or warning that tells you to download some obscure piece of software that is supposed to help your PC. Trusting these and clicking on them is highly inadvisable. Normally, the one thing that you SHOULD do in the event that Congratulations Amazon User or any other Hijacker gets installed on your machine is remove it from your computer and make sure that there’s nothing left from it inside your system.

Keeping Hijackers at bay

There’s no doubt that the best thing you can do as a way to handle this sort of irritating and unwanted program is to simply make sure that they do not get installed onto your PC. Normally, this isn’t really a very complicated task – you just need to keep certain things in mind and stick to a couple of essential PC protection rules. For starters, the key aspect of maintaining a clean and secure PC is being careful with your online activities. There are a lot of methods that are employed for distributing Hijackers and pretty much all of them rely on the user’s lack of attention and care. For example, if you tend to open new messages and interact with their contents without first taking a moment to see of they don’t look like spam, there’s high chance that you’d sooner or later land a Hijacker or even something worse. The same thing applies to visiting unreliable websites and downloading stuff from shady download sources. One more thing to remember is that you must always examine all options that are available within the setup menus of new programs you want to install. Oftentimes, Hijackers are added to other application’s installers as optional installs. Therefore, if you ever happen to notice that a certain piece of software that has been bundled with a program you want to install looks sketchy and suspicious, it is advisable that you uncheck it before you launch the installation so as to leave it out of the process.


Name Congratulations Amazon User
Type Browser Hijacker
Danger Level Medium (nowhere near threats like Ransomware, but still a security risk)
Symptoms Usually, as soon as you see that your browser has been modified without your permission, you would know that there’s almost certainly a Hijacker on your PC.
Distribution Method Shady ads/malvertising, sketchy spam messages or e-mails, unreliable websites with downloadable contents, misleading online offers and/or warnings and also program bundles.
Detection Tool

Keep in mind, SpyHunter’s malware detection tool is free. To remove the infection, you’ll need to purchase the full version. More information about SpyHunter and steps to uninstall.

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