Ransomware

Remove .Crash Ransomware Virus (+File Recovery) July 2019 Update


How irritating is this problem? (10 votes, average: 5.00)
Loading...

This page aims to help you remove .Crash for free. Our instructions also cover how any .crash file can be recovered.

Instructions to get rid of .Crash Ransomware Virus from your computer

When the .Crash Ransomware infects your computer it will encrypt your files with the [[email protected]].crash extension.

Once the encryption is complete you will find RETURN FILES.txt file on your computer holding the instructions for payment of the ransom.

All FILES ENCRYPTED “RSA1024”
All YOUR FILES HAVE BEEN ENCRYPTED!!! IF YOU WANT TO RESTORE THEM, WRITE US TO THE E-MAIL [email protected]
IN THE LETTER WRITE YOUR ID, 
IF YOU ARE NOT ANSWERED, WRITE TO EMAIL: [email protected]
YOUR SECRET KEY WILL BE STORED ON A SERVER 7 DAYS, AFTER 7 DAYS IT MAY BE OVERWRITTEN BY OTHER KEYS, DON’T PULL TIME, WAITING YOUR EMAIL
FREE DECRYPTION FOR PROOF
You can send us up to 1 file for free decryption. The total size of files must be less than 1Mb (non archived), and files should not contain valuable information. (databases,backups, large excel sheets, etc.)
DECRYPTION PROCESS:
When you make sure of decryption possibility transfer the money to our bitcoin wallet. As soon as we receive the money we will send you:
1. Decryption program.
2. Detailed instruction for decryption.
3. And individual keys for decrypting your files.
!WARNING!
Do not rename encrypted files.
Do not try to decrypt your data using third party software, it may cause permanent data loss.
Decryption of your files with the help of third parties may cause increased price (they add their fee to our) or you can become a victim of a scam.

The worst part about getting your files locked by .Crash Virus or by another similar cryptovirus infection is that you cannot know if you are ever going to get them back. Sure, the hackers may assure you that they will provide you with a decryption key if you pay them, but there isn’t really way of knowing if that’s really the truth – for all you know, they may be lying to you. After all, the only thing those online criminals care about is the money you are supposed to give them – as soon as that money is transferred to their virtual wallet, there is nothing keeping them from disappearing and never sending you the needed decryption key. Sadly, the file encryption used by newer versions like .Crash, .Cezor or .Lokas is highly advanced and is unique for every virus. Because of that, even though many experts in the field of cyber security are working round the clock to come up with specialized decryptor tools for such viruses, a decryptor that may work against one cryptovirus is likely going to be completely useless against another. On our site, we have a list with many free decryptors for different Ransomware threats that you can visit to see if any of the suggested tools are able to help you. However, if none of those decryptors are able to open your files, then your chances of retrieving your data at the particular moment are not too high. One thing to understand about Ransomware is that full recovery may not always be within the realm of possibility. However, it is Important to know when to ct your losses and at least try to minimize the damage in case you can’t fully repair it.

Our suggestion with regards to .Crash

If this cryptovirus has your files placed under its encryption, there are not many things you can do. Some of you may still think that the ransom payment may not be such a bad idea. However, as we said earlier in this post, if you pay the money, it is possible that the hackers simply disappear with it, without helping you deal with the encryption of your files. It is never a good idea to put your trust in some online criminals, especially when your money is on the line.

 Therefore, the alternative that we would suggest is to remove the infection with the help of our .Crash Ransomware removal guide or by using the professional removal program included in the current post. After the infection is no longer in your computer, what you can do is try the suggested data restoration alternatives we have on our site and also take a look at the list of decryptors. Also, it is a good idea to check all of your external devices, other computers, smartphones, online cloud storages and other Internet accounts for any spare copies of your files – in many cases, the users, overwhelmed by panic, tend to forget about such potential backups that they may have so it’s always a good idea to explore all your data storages before you conclude that all of your files are indeed locked.

SUMMARY:

Name .Crash
Type Ransomware
Danger Level High (Ransomware is by far the worst threat you can encounter)
Symptoms The Ransomware infections are extremely secretive which is why most users don’t notice any symptoms during the encryption process.
Distribution Method Pages with illegal content or ones with many sketchy ads in them, sites that distributed pirated software, spam messages, shady links and ads, etc.
Data Recovery Tool Currently Unavailable
Detection Tool

Remove .Crash Ransomware Virus


Step1

Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don’t know how to do it).

Step2

WARNING! READ CAREFULLY BEFORE PROCEEDING!

Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab. Try to determine which processes are dangerous. 

malware-start-taskbar

Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:

Drag and Drop Files Here to Scan
Maximum file size: 128MB.

This scanner is free and will always remain free for our website's users. You can find its full-page version at: https://howtoremove.guide/online-virus-scanner/




Scan Results


Virus Scanner Result
ClamAV
AVG AV
Maldet


After you open their folder, end the processes that are infected, then delete their folders. 

After you open their folder, end the processes that are infected, then delete their folders. 

Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections.

Step3

Hold the Start Key and R –  copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

hosts_opt (1)

If there are suspicious IPs below “Localhost” – write to us in the comments.

Type msconfig in the search field and hit enter. A window will pop-up:

msconfig_opt

Go in Startup —> Uncheck entries that have “Unknown” as Manufacturer.

  • Please note that ransomware may even include a fake Manufacturer name to its process. Make sure you check out every process here is legitimate.

Step4

WARNING!
To remove parasite, you may have to meddle with system files and registries. Making a mistake and deleting the wrong thing may damage your system.
Avoid this by using SpyHunter - a professional Parasite removal tool.

Keep in mind, SpyHunter’s malware & virus scanner is free. To remove the infection, you'll need to purchase its full version. More information about SpyHunter and steps to uninstall.

Type Regedit in the windows search field and press EnterOnce inside, press CTRL and F together and type the virus’s Name. 

Search for the ransomware  in your registries and delete the entries. Be extremely careful –  you can damage your system if you delete entries not related to the ransomware.

Type each of the following in the Windows Search Field:

  1. %AppData%
  2. %LocalAppData%
  3. %ProgramData%
  4. %WinDir%
  5. %Temp%

Delete everything in Temp. The rest just check out for anything recently added. Remember to leave us a comment if you run into any trouble!

Step5 

How to Decrypt .Crash files

We have a comprehensive (and daily updated) guide on how to decrypt your files. Check it out here.

If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!


Leave a Comment