Customer Promos Ads Removal From Chrome/Firefox

Keep in mind, SpyHunter’s malware detection tool is free. To remove the infection, you'll need to purchase its full version. More information about SpyHunter and steps to uninstall.

The following article aims to specify how Customer Promos Ads works and help you remove it. These Customer Promos Ads detailed removal instructions work for Chrome, Firefox, and Internet Explorer, as well as all Microsoft Windows versions.

Customer Promos Ads Removal

Customer Promos Ads Removal

How Harmful Customer Promos Ads is:

Customer Promos Ads is a dangerous part of an Adware program that may have been installed along with a PUP and may potentially perform by exploiting the vulnerabilities of your computer system.
The first association with Adware programs or a PUP (Potentially Unwanted Programs) is that they are just annoyance and do not seem as harmful. They initiate their function by filling your monitor with pop-up advertisements, bringing no useful service; however, some of them may potentially cause irreversible damage to your PC.

Even if considered not harmful in its origin, an Adware program may reveal additional advertisements of unauthorized, or fraudulent source. Customer Promos Ads may be bundled with free software program in something called software bundles. This is quite common practice for Adware spreading. The information about such programs is traditionally hidden, unknown, or extremely difficult to find in the long confusing and incomprehensible installation instructions. These programs are known as malicious software, or malware possibly imposing damage more brutal than the most severe virus if not taken care of on time. And Customer Promos Ads is one of these dangerous viruses.
The results might be really obnoxious and evident by modified files, corrupting your Facebook, Skype, etc. Also undergoing difficulties or impossibility to uninstall, constant freezes, errors, further pop-up ads display, high CPU usage, slowing down of the computer. You should also be aware about further presence of additional viruses, browser redirects (when opening a web site, or additional website is right before your eyes), and eventual fatal crush of the system.
This virus should be carefully controlled and removed as fast as possible. The instructions provided below will guide you to have Customer Promos Ads removed successfully.

How Customer Promos Ads Works:

It is worth indicating that the ads are usually related to your latest searches dependent on your browsing history, on what you have most recently typed, or what the web sites you have searched are about. And if you do not find them harmful enough at first, the consequences may progress from constant reappearing to much worse, especially if your cache (stored files) and cookies are being violated and passwords and personal credentials are being obtained for various reasons, often with cruel intentions. This includes your banking details when having online banking services. We recommend you change your passwords quickly after you have dealt with the virus since you may be threatened by this hazardous and malicious software.

How to Avoid Installing Customer Promos Ads

Free software sites are known to generate revenue for whoever has created them imposing their pay-per-click advertisements. Avoid clicking on the ads; any interaction with them may leave your system exposed to infections and potential failure. If you are uncertain of something about these programs, it is of crucial importance that you do not download software provided by these pop-up advertisements. Along with the PUP, malware may be sent to your computer and endanger your personal data. Keep in mind that custom, or manual install is always preferable, closely reviewing each step, and having all additional useless software marked off.

Before proceeding with the removal guide, please read this paragraph as explanation to some issues that may take place while going through the steps. It might be worth mentioning that different versions of this virus could be distinguished to generate difficulties while creating a single “all problems-solving” solution. The following guide is compiled in the most comprehensive and complete way to have Customer Promos Ads removed. If you find some parts irrelevant to your exact situation down the instructions, just go on to the next part of the guide.

Feedback is of vital importance to us. Please do feel free to leave your thoughts, ideas, or questions in the comments section below.


Name Customer Promos Ads
Type Adware
Danger Level Medium 
Symptoms Freezes and system slowing down any time an unwanted Ad or Browser Redirect occurs.
Distribution Method E-mail attachments, corrupted downloaded files and software bundle installations.
Detection Tool Malware and Adware are notoriously difficult to track down, since they actively try to deceive you. Use this professional parasite scanner to make sure you find all files related to the infection.Sponsored


Customer Promos Ads Removal

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Reboot in Safe Mode (use this guide if you don’t know how to do it).

This was the first preparation.


To remove parasite, you may have to meddle with system files and registries. Making a mistake and deleting the wrong thing may damage your system.
Avoid this by using SpyHunter - a professional Parasite removal tool.

Keep in mind, SpyHunter’s malware detection tool is free. To remove the infection, you'll need to purchase its full version. More information about SpyHunter and steps to uninstall.

Reveal All Hidden Files and Folders.

  • Do not skip this – Customer Promos Ads may have hidden some of its files.

Hold together the Start Key and R. Type appwiz.cpl –> OK.


You are now in the Control Panel. Look for suspicious entries. Uninstall it/them.

Type msconfig in the search field and hit enter. A window will pop-up:


Startup —> Uncheck entries that have “Unknown” as Manufacturer.


Hold the Start Key and R copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

hosts_opt (1)

If there are suspicious IPs below “Localhost” – write to us in the comments.


Right click on the browser’s shortcut —> Properties.

NOTE: We are showing Google Chrome, but you can do this for Firefox and IE (or Edge).


Properties —–> Shortcut. In Target, remove everything after .exe.

ie9-10_512x512 Remove the Malware from Internet Explorer:

Open IE, click IE GEAR —–> Manage Add-ons.

pic 3

Find the malware —> Disable. Go to IE GEAR —–> Internet Options —> change the URL to whatever you use (if hijacked) —> Apply.

firefox-512 Remove Customer Promos Ads from Firefox:

Open Firefox, click mozilla menu ——-> Add-ons —-> Extensions.

pic 6

Find the adware/malware —> Remove.

chrome-logo-transparent-backgroundRemove Customer Promos Ads from Chrome:

Close Chrome. Navigate to:

C:/Users/!!!!USER NAME!!!!/AppData/Local/Google/Chrome/User Data. There is a Folder called “Default” inside:

Rename the Folder to Backup Default

Rename it to Backup Default. Restart Chrome.

  • At this point the malware is gone from Chrome, but complete the entire guide or it may reappear on a system reboot.


Press CTRL + SHIFT + ESC simultaneously. Go to the Processes Tab. Try to determine which ones are a virus. Google them or ask us in the comments.


This is the most important and difficult part. If you delete the wrong file, it may damage your system irreversibly. If you can not do this,
>> Download SpyHunter - a professional parasite scanner and remover.

Keep in mind, SpyHunter’s malware detection tool is free. To remove the infection, you'll need to purchase its full version. More information about SpyHunter and steps to uninstall.

Right click on each of the virus processes separately and select Open File Location. End the process after you open the folder, then delete the directories you were sent to.



Type Regedit in the windows search field and press Enter.

Inside, press CTRL and F together and type the virus’s Name. Right click and delete any entries you find with a similar name. If they don’t show this way, go manually to these directories and delete/uninstall them:

  • HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
    HKEY_CURRENT_USER—-Software—Microsoft—-Windows—CurrentVersion—Run– Random
    HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random

Remember to leave us a comment if you run into any trouble!