Browser Redirect

Remove (Chrome/FF/IE) Sept. 2019 Update

How irritating is this problem? (8 votes, average: 5.00)

This page aims to help you remove the “Virus”. Our removal instructions work for Chrome, Firefox and Internet Explorer, as well as every version of Windows.

What is Downloadmyinboxhelper? is an application which can add itself to your main browser and introduce some potentially unwanted changes to its settings without asking for your approval. The strange application may typically impose a new search engine or a toolbar or change the default homepage with a sponsored one. It may also initiate a page-redirect service and start bombarding your browsing screen with different kinds of pop-up ads, banners and pay-per-click links. On the outside, Downloadmyinboxhelper looks like a regular browser add-on which is compatible with popular browsers like Chrome, Firefox, Explorer and others, but judging by the way it operates, it seems that the application belongs to a software category better known as browser hijackers. What sets apart a browser hijacker from a normal browser extension is the purpose that it has been created for and its overall usefulness to the user (or lack thereof). 

Downloadmyinboxhelper Removal guide will try to trick you into installing its Extension and its New Tab.

How to Remove Downloadmyinboxhelper from Chrome and any other Web Browser

A typical add-on or extension would usually add some useful functionality, which can enhance the web browsing experience of the customer. An application such as Downloadmyinboxhelper, however, would hardly ever provide any useful feature which could compensate for the ad invasion and the mostly undesirable browser changes that it can impose. Its main focus is to promote sponsored advertisements, websites, toolbars and software. This is also the main reason why the browser hijacker is considered to be potentially unwanted and many users seek effective ways to have its ads removed and its components uninstalled from their browsers. If you’ve landed on this page seeking the same, in the guide below, you can learn how to do that manually. However, if you are afraid that you might not be able to fully uninstall the app with the help of the given instructions, you can always resort to the recommended Downloadmyinboxhelper removal tool from this page. It can automatically scan your entire computer for browser hijackers (and even for much more dangerous threats like Ransomware and Trojans) and take care of the unwanted app for you.

How to Get Rid of Downloadmyinboxhelper “Virus”?

From what we said above, it should be clear why an application such as could be extremely irritating and disrupting. Its advertising-oriented activities, despite not really intended to do harm, could heavily affect your online experience in an unpleasant way. Also, most security experts usually recommend that browser hijackers get removed from the system as soon as their presence is spotted because their aggressive on-screen advertising services may potentially contribute to the exposure to much more serious security hazards. The danger here may come from the randomly generated links, offers, ads and sponsored pages that such software may automatically redirect you to without giving you an option to control which sites and offers you would like to receive ads from. The “Virus”, for instance, may oftentimes open some new tabs or third-party links and ads from unfamiliar sources on its own. And if one of those links or ads turns out to be misleading or malicious, you may get infected with a nasty virus or even land a Trojan or a Ransomware without knowing it. This is why it is always better to stay away from the randomly generated content that the hijacker may deliver on your screen and use the instructions and the tools on this page to uninstall and permanently remove the disturbing application.


Type  Browser Hijacker
Danger Level Medium (nowhere near threats like Ransomware, but still a security risk)
Symptoms  Your main browser may constantly redirect you to various unfamiliar sites and ads. 
Distribution Method This program may get installed via automatic program bundling, torrents, browser add-ons, free downloads and ads. 
IP Address
Detection Tool


If you have a Windows virus, continue with the guide below.

If you have a Mac virus, please use our How to remove Ads on Mac guide.

If you have an Android virus, please use our Android Malware Removal guide.

If you have an iPhone virus, please use our iPhone Virus Removal guide


Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don’t know how to do it).



Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab (the “Details” Tab on Win 8 and 10). Try to determine which processes are dangerous. 


Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:

Drag and Drop Files Here to Scan
Maximum file size: 128MB.

This scanner is free and will always remain free for our website's users. You can find its full-page version at:

Scan Results

Virus Scanner Result

After you open their folder, end the processes that are infected, then delete their folders. 

Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections. 


Hold together the Start Key and R. Type appwiz.cpl –> OK.


You are now in the Control Panel. Look for suspicious entries. Uninstall it/them.

Type msconfig in the search field and hit enter. A window will pop-up:


Startup —> Uncheck entries that have “Unknown” as Manufacturer or otherwise look suspicious.


Hold the Start Key and R –  copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

hosts_opt (1)

If there are suspicious IPs below “Localhost” – write to us in the comments.

Open the start menu and search for Network Connections (On Windows 10 you just write it after clicking the Windows button), press enter.

  1. Right-click on the Network Adapter you are using —> Properties —> Internet Protocol Version 4 (ICP/IP), click  Properties.
  2. The DNS line should be set to Obtain DNS server automatically. If it is not, set it yourself.
  3. Click on Advanced —> the DNS tab. Remove everything here (if there is something) —> OK.



  • After you complete this step, the threat will be gone from your browsers. Finish the next step as well or it may reappear on a system reboot.

Right click on the browser’s shortcut —> Properties.

NOTE: We are showing Google Chrome, but you can do this for Firefox and IE (or Edge).


Properties —–> Shortcut. In Target, remove everything after .exe.

ie9-10_512x512  Remove from Internet Explorer:

Open IE, click  IE GEAR —–> Manage Add-ons.

pic 3

Find the threat —> Disable. Go to IE GEAR —–> Internet Options —> change the URL to whatever you use (if hijacked) —> Apply.

firefox-512 Remove from Firefox:

Open Firefoxclick  mozilla menu  ——-> Add-ons —-> Extensions.

pic 6

Find the adware/malware —> Remove.
chrome-logo-transparent-backgroundRemove from Chrome:

Close Chrome. Navigate to:

 C:/Users/!!!!USER NAME!!!!/AppData/Local/Google/Chrome/User Data. There is a Folder called “Default” inside:

Rename the Folder to Backup Default

Rename it to Backup Default. Restart Chrome.


Type Regedit in the windows search field and press Enter.

Inside, press CTRL and F together and type the threat’s Name. Right click and delete any entries you find with a similar name. If they don’t show up this way, go manually to these directories and delete/uninstall them:

  • HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
    HKEY_CURRENT_USER—-Software—Microsoft—-Windows—CurrentVersion—Run– Random
    HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random

If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!

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