Browser Redirect “Malware” Pop- up Removal

This page aims to help you remove “Malware”. Our removal instructions work for Chrome, Firefox and Internet Explorer, as well as every version of Windows.

The passages you are about to look at are focused on This program is a version of ad-producing software, the only purpose of which is to broadcast pop-up ads on your screen; to redirect you to various websites and to set new homepages and search engines to your browser apps. The programs from this software category are called browser hijackers. Another thing that is typical of the known hijackers is that they could target all your browsers (Firefox, Chrome, Explorer and/ any other such as Opera) and modify them in the aforementioned ways. You will find more helpful info about this sort of software in the passages below.

Some general truths about browser hijackers:

All the programs considered browser hijackers have been designed to serve as advertising instruments. In fact, these ad-generating products have this purpose ONLY: to display a great number of pop-ups, tabs and/ or banners; and in this way advertise different websites/ search engines and homepages. The individuals interested in spreading this sort of software are mainly the manufacturers of the promoted goods; the providers of the advertised services; and the creators of these sometimes annoying programs. Normally, the first two mentioned parties are the ones paying the latter to design the best ad-generating program (the one generating the biggest number of pop-ups and causing the biggest number of redirections). Also, it is believed that in such a way some of the products being advertised might get purchased by the people exposed to the flow of ads; and their manufacturers are going to earn lots of money.  As you can understand yourself, all the people involved in this ‘pay per click’ scheme really benefit from it.

In what ways may be distributed?

In most of the cases we are aware of, you may find such software as a component of a contagious website or a torrent, or as part of a video/ software-distributing web platform. Therefore, once you visit or load such a page, you may ‘get’ the hijacker there as an unusual present. Nonetheless, it is normal for and the products similar to it to be hiding inside bundles and you might be tempted to install them yourself on your PC.

So, what does a bundle represent? Precisely, program bundles are free software mixes that get distributed for free, and might incorporate games, programs, apps, Adware and hijackers. Indeed, there is really nothing to worry about when considering such bundles. However, the ad-producing programs inside them may make them a little bit suspicious. These bundles might contain really interesting programs and apps and you will be able to use them for free, without catching the hijacker inside. Simply ensure that you really follow the following piece of advice – no matter what you install on your PC, always select the Advanced {or the Custom} wizard option. In that way each detail about any bundle is going to be presented and you are going to see which programs exactly you really need on your computer and install them only.

Removing is possible in case you

…Simply scroll down to the Removal Guide at the bottom, and  follow the instructions in it. “Malware” Pop-up Removal

If you are a Windows user, continue with the guide below.

If you are a Mac user, please use our How to remove Ads on Mac guide.

If you are an Android user, please use our Android Malware Removal guide.


Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don’t know how to do it).



Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab (the “Details” Tab on Win 8 and 10). Try to determine which processes are dangerous.


Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:

Drag and Drop Files Here to Scan
Maximum file size: 128MB.

This scanner is free and will always remain free for our website's users. You can find its full-page version at:

Scan Results

Virus Scanner Result

After you open their folder, end the processes that are infected, then delete their folders. 

Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections.


Hold together the Start Key and R. Type appwiz.cpl –> OK.


You are now in the Control Panel. Look for suspicious entries. Uninstall it/them.

Type msconfig in the search field and hit enter. A window will pop-up:


Startup —> Uncheck entries that have “Unknown” as Manufacturer or otherwise look suspicious.


Hold the Start Key and R –  copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

hosts_opt (1)

If there are suspicious IPs below “Localhost” – write to us in the comments.

Open the start menu and search for Network Connections (On Windows 10 you just write it after clicking the Windows button), press enter.

  1. Right-click on the Network Adapter you are using —> Properties —> Internet Protocol Version 4 (ICP/IP), click  Properties.
  2. The DNS line should be set to Obtain DNS server automatically. If it is not, set it yourself.
  3. Click on Advanced —> the DNS tab. Remove everything here (if there is something) —> OK.



  • After you complete this step, the threat will be gone from your browsers. Finish the next step as well or it may reappear on a system reboot.

Right click on the browser’s shortcut —> Properties.

NOTE: We are showing Google Chrome, but you can do this for Firefox and IE (or Edge).


Properties —–> Shortcut. In Target, remove everything after .exe.

ie9-10_512x512  Remove from Internet Explorer:

Open IE, click  IE GEAR —–> Manage Add-ons.

pic 3

Find the threat —> Disable. Go to IE GEAR —–> Internet Options —> change the URL to whatever you use (if hijacked) —> Apply.

firefox-512 Remove from Firefox:

Open Firefoxclick  mozilla menu  ——-> Add-ons —-> Extensions.

pic 6

Find the adware/malware —> Remove.
chrome-logo-transparent-backgroundRemove from Chrome:

Close Chrome. Navigate to:

 C:/Users/!!!!USER NAME!!!!/AppData/Local/Google/Chrome/User Data. There is a Folder called “Default” inside:

Rename the Folder to Backup Default

Rename it to Backup Default. Restart Chrome.


Type Regedit in the windows search field and press Enter.

Inside, press CTRL and F together and type the threat’s Name. Right click and delete any entries you find with a similar name. If they don’t show up this way, go manually to these directories and delete/uninstall them:

  • HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
    HKEY_CURRENT_USER—-Software—Microsoft—-Windows—CurrentVersion—Run– Random
    HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random

If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!

In spite of the sometimes confusing and suspicious way of getting distributed, is not really malicious

In spite of the common misunderstanding, no browser hijacker represents a virus. Thanks to their suspicious features, these programs have been labelled “unwanted’, however, they have never been known as viruses. Obviously, there is a real reason for that – browser hijackers considerably differ from the standard malware you can catch on the web. For example, Ransomware and Trojans in their capacity of the most common harmful malware subtypes, are able to:

  • take over your system without your permission;
  • use a program or a system vulnerability of your PC or simply exploit your carelessness.

What’s more, some of their most dangerous effects might include deleting your data or corrupting it; encrypting files and requesting a ransom in exchange for them; tracking all your online activities; hacking your bank accounts; and your social media accounts, also, as well as stealing money, or simply compromising your identity. Completely the opposite, and all the other hijackers have never been able to achieve anything like that.


Type Browser Hijacker
Danger Level Medium (nowhere near threats like Ransomware, but still a security risk)
Symptoms  Some ad troubles, redirections and possible change of your default search engines/ homepages.
Distribution Method As a component of software bundles, spam, torrents, contagious web pages.
Detection Tool

Keep in mind, SpyHunter’s malware detection tool is free. To remove the infection, you’ll need to purchase the full version. More information about SpyHunter and steps to uninstall.

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