Ransomware

[email protected] Virus


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This page aims to help you remove [email protected] for free. Our instructions also cover how any [email protected] file can be recovered.

[email protected]

Gerentoshelp@firemail.cc Virus

The message displayed by the [email protected] Virus

[email protected] is a cryptovirus – a type of Ransomware capable of encrypting the files of its victims. The man goal of [email protected] is to force you to pay a ransom for the release of your encrypted files. After an infection with such a malware piece, the user is told that the only way they could get their files back is through the payment of a ransom – if that ransom is paid, a special decryption key would be given to the Ransomware victim. Trusting such promises, however, is obviously not a very good idea. It’s just that you have n way of knowing if the hackers behind the Ransomware are really intending to send you the needed access key, or if they are simply lying to you in order to get your money. And, in either case, you’d be spending a sizeable amount of money if you do go for the payment option. Understandably, not everyone may be able to afford such a payment, which is yet another reason why it’s preferable to seek, and try out alternative methods of file restoration.

The [email protected] virus

The [email protected] virus is a newer cryptovirus representative, which makes dealing with it that more difficult. Still, the removal guide for the [email protected] virus below would hopefully allow you to rid your system of the infection. Removing a Ransomware such as this one is highly important, because if the virus stays in the computer, any new files you may download or create are likely to get encrypted as well. Furthermore, if you connect an external device such as a flash-memory stick or a smartphone, the files present there may too get encrypted. Here is the place to mention that, if you any backups on external devices of the files that have gotten encrypted, only connect them to your machine once the virus is fully gone. Otherwise, you may ruin your only chance of restoring your data.

The [email protected] file encryption

The [email protected] file encryption is the main problem that you’d face if this cryptovirus infects your computer. The issue with the file encryption is that it stays on the files even after the malware gets removed. As said above, the decryption key is the typical way to unlock an encrypted piece of data. However, getting that key may not always be possible even if you pay the ransom (something we advise you not to do anyway). Because of that, other methods need to be sought to restore your data. Some such methods you will find in the second section of our removal guide. Sadly, we can’t give our readers any promises about the future of their files, even after they use the suggested restoration methods. It is usually really difficult to deal with a threat of this caliber, especially a new one as the Ransomware we are currently focusing on. Still, you may be able to get back some of your files, especially if there are any backups left on other devices or cloud storages. Just remember to first remove the virus from your system before you attempt to recover anything.

SUMMARY:

Name [email protected]
Type Ransomware
Danger Level High (Ransomware is by far the worst threat you can encounter)
Symptoms In most cases, users do not notice anything until their files’ extensions get replaced, and the ransom note appears on their screen.
Distribution Method Sketchy adverts, obscure sites with questionable contents, spam letters, backdoor Trojans, etc.
Data Recovery Tool Currently Unavailable
Detection Tool

[email protected] Virus Removal


Step1

Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don’t know how to do it).

Step2

WARNING! READ CAREFULLY BEFORE PROCEEDING!

Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab. Try to determine which processes are dangerous. 

malware-start-taskbar

Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:

Drag and Drop Files Here to Scan
Maximum file size: 128MB.

This scanner is free and will always remain free for our website's users. You can find its full-page version at: https://howtoremove.guide/online-virus-scanner/




Scan Results


Virus Scanner Result
ClamAV
AVG AV
Maldet


After you open their folder, end the processes that are infected, then delete their folders. 

Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections.

Step3

Hold the Start Key and R –  copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

hosts_opt (1)

If there are suspicious IPs below “Localhost” – write to us in the comments.

Type msconfig in the search field and hit enter. A window will pop-up:

msconfig_opt

Go in Startup —> Uncheck entries that have “Unknown” as Manufacturer.

  • Please note that ransomware may even include a fake Manufacturer name to its process. Make sure you check out every process here is legitimate.

Step4

WARNING!
To remove parasite, you may have to meddle with system files and registries. Making a mistake and deleting the wrong thing may damage your system.
Avoid this by using SpyHunter - a professional Parasite removal tool.

Keep in mind, SpyHunter’s malware & virus scanner is free. To remove the infection, you'll need to purchase its full version. More information about SpyHunter and steps to uninstall.

Type Regedit in the windows search field and press EnterOnce inside, press CTRL and F together and type the virus’s Name. 

Search for the ransomware  in your registries and delete the entries. Be extremely careful –  you can damage your system if you delete entries not related to the ransomware.

Type each of the following in the Windows Search Field:

  1. %AppData%
  2. %LocalAppData%
  3. %ProgramData%
  4. %WinDir%
  5. %Temp%

Delete everything in Temp. The rest just check out for anything recently added. Remember to leave us a comment if you run into any trouble!

Step5 

How to Decrypt [email protected] files

We have a comprehensive (and daily updated) guide on how to decrypt your files. Check it out here.

If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!


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