Hacker Support Email


Hacker Support

Hacker Support is a Trojan virus that can harm a computer in several different ways. For instance, Hacker Support can steal information from your system and transfer it to servers controlled by hackers or corrupt the files stored on the hard drives so that you cannot access them ever again.

If you are worried that your computer may have been attacked by an infection named Hacker Support, then you should be relieved to read that the current article, and the guide included below it will help you with the elimination of this threat, and with the future safety of your system. Read everything carefully, and once you start the process of removing the malicious program, only do what it says in the guide, or else you may cause harm to your system, and thus make things worse than they already are.

Hacker Support Email

The Hacker Support Email Virus

The Hacker Support Email

The Hacker Support Email is a malicious piece of software from the Trojan Horse category that can steal sensitive user data and provide hackers with remote access to the infected machine. If not removed on time, the Hacker Support Email could also destroy important digital data, turn the computer into a bot, or corrupt the entire operational system.

For starters, it means that you will probably have a hard time locating and removing from your system every single piece of data related to the infection, as the Trojan Horse representatives are infamous for their ability to hide their data, and also their processes and Registry entries. In fact, “hide” isn’t the most accurate word to use here, “disguise”, on the other hand, would be a more suitable term. Trojans can disguise their files, the processes they run, and the Registry keys they add to your Registry Editor by giving them names that are identical to those of system components of the same type. This makes the problem with locating and identifying things related to the Trojan twofold – first, it is difficult to tell if a given file, or a process, or Registry entry is related to the virus as their names wouldn’t look suspicious, and second, you there’s a significant risk of unwillingly deleting something that is actually integral to your system, and its removal may make the OS unstable, cause crashes, slow-downs, and other similar disturbances. This once again leads us to the importance of doing everything exactly as instructed below. Also, another suggestion we have for you is to try out the removal tool that you will find linked in the guide – it will scan your computer for you, and tell you where the malicious software is so that you do not end up accidentally deleting something you shouldn’t.

What could a Trojan infection do to your computer?

There are various unpleasant consequences that may befall your system, and your online privacy if a Trojan has managed to infect your computer. You may get spied upon, your banking details may become possession of the hackers behind Hacker Support, Ransomware and other additional infections may get backdoored into your computer, and so on, and so forth. And the longer the Trojan stays in the machine, the worse things are going to get. In fact, you can consider yourself lucky if you have been able to spot the infection so early, because many users only learn about the infection when the damage has already been done. After you remove the malware, you should think about your future safety – make sure you get a good antivirus or anti-malware tool to protect you, and also try to stay away from anything on the Internet that doesn’t seem trustworthy.


Name Hacker Support
Type Trojan
Danger Level  High (Trojans are often used as a backdoor for Ransomware)
Symptoms  Trojans may crash your computer, delete some files, trigger software errors, and slow-down the machine.
Distribution Method File-sharing sites that spread pirated software are oftentimes  a source of Trojan infections.
Detection Tool

Remove Hacker Support Email

If you are looking for a way to remove Hacker Support you can try this:

  1. Click on the Start button in the bottom left corner of your Windows OS.
  2. Go to Control Panel -> Programs and Features -> Uninstall a Program.
  3. Search for Hacker Support and any other unfamiliar programs.
  4. Uninstall Hacker Support as well as other suspicious programs.

Note that this might not get rid of Hacker Support completely. For more detailed removal instructions follow the guide below.

If you have a Windows virus, continue with the guide below.

If you have a Mac virus, please use our How to remove Ads on Mac guide.

If you have an Android virus, please use our Android Malware Removal guide.

If you have an iPhone virus, please use our iPhone Virus Removal guide

Hacker Support Email

Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don’t know how to do it).

Hacker Support Email


Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab. Try to determine which processes are dangerous. 

Hacker Support Email

Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:

Hacker Support Email
Drag and Drop Files Here to Scan
Maximum file size: 128MB.

This scanner is free and will always remain free for our website's users. You can find its full-page version at: https://howtoremove.guide/online-virus-scanner/

Scan Results

Virus Scanner Result
Hacker Support EmailClamAV
Hacker Support EmailAVG AV
Hacker Support EmailMaldet

After you open their folder, end the processes that are infected, then delete their folders. 

Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections. 

Hacker Support Email

Hold together the Start Key and R. Type appwiz.cpl –> OK.

Hacker Support Email

You are now in the Control Panel. Look for suspicious entries. Uninstall it/them. If you see a screen like this when you click Uninstall, choose NO:

Hacker Support Email

Hacker Support Email

Type msconfig in the search field and hit enter. A window will pop-up:

Hacker Support Email

Startup —> Uncheck entries that have “Unknown” as Manufacturer or otherwise look suspicious.

  • Remember this step – if you have reason to believe a bigger threat (like ransomware) is on your PC, check everything here.

Hold the Start Key and R –  copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

Hacker Support Email

If there are suspicious IPs below “Localhost” – write to us in the comments.

Hacker Support Email

Type Regedit in the windows search field and press Enter.

Once inside, press CTRL and F together and type the virus’s Name. Right click and delete any entries you find with a similar name. If they don’t show up this way, go manually to these directories and delete/uninstall them:

  • HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
    HKEY_CURRENT_USER—-Software—Microsoft—-Windows—CurrentVersion—Run– Random
    HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random

If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!


About the author


Brandon Skies

Brandon is a researcher and content creator in the fields of cyber-security and virtual privacy. Years of experience enable him to provide readers with important information and adequate solutions for the latest software and malware problems.

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