Hello New User Pop Up “Virus” Removal

Keep in mind, SpyHunter’s malware detection tool is free. To remove the infection, you'll need to purchase its full version. More information about SpyHunter and steps to uninstall.

This page aims to help you remove Hello New User Pop Up “Virus”. These Hello New User Pop Up “Virus” removal instructions work for Chrome, Firefox and Internet Explorer, as well as every version of Windows.

This is a type of adware, which is responsible for distributing monstrous amounts of adverts across your browser, regardless of the websites you’re on. The experience is quite unpleasant and over time turns downright unbearable due to the hindering nature of the many ads and the fact that there’s simply no end to them. In addition to this the presence of Hello New User Pop Up “Virus” often comes followed by a slower browsing speed, slower computer performance in general, to the point where some applications might take ages to load, and even occasional browser crashes. If you’re seeing red by now – we totally understand and have put together the below guide to help you remove this awful nuisance from your PC. Simply follow the simple instructions and you should be ads-free in no time, but please do read through the article first, as it contains valuable information that you need in order to prevent getting infected again.

What Hello New User Pop Up “Virus” does

As is the case with any form of adware, the goal of Hello New User Pop Up “Virus” is to produce as many popups, banners, hyperlinks, box messages and other means of advertising as it possibly can, strategically placing them, where they are more likely to get clicked by the targeted user. This essentially generates revenue for the developers behind the software, based on the famous Pay per click scheme. However, in order to be more effective, adware tends to look into your browsing habits. It takes note of the websites you visit and the things you search for, as well as any information you may have entered on given non-encrypted pages. This information is later analyzed with the idea of tailoring all the ads to your personal preferences. Feeling special yet?

Most users feel that their privacy is being invaded in this way and aren’t by far happy with the idea that someone can snoop around like that. To make matters worse, all the collected data can and often is sold to third parties, once there is no longer use for it. Since there’s no way of knowing who exactly these mysterious third parties are – they can literally be just about anyone. Meaning, they can have all sorts of intentions for the data and in a world, where cybercrime is on a stubborn rise – this is definitely reason for concern.

Distribution methods and how to prevent Hello New User Pop Up “Virus”

Prevention is key in dealing with any kind of cyber threats, even if it’s a mild one like adware. Many mistakenly refer to this adware as a virus, which it decidedly is NOT. Unlike viruses, adware doesn’t aim to take advantage of any liabilities in your system, it doesn’t seek to exploit it or otherwise harm it. But due to the fact that it has the capacity to expose you to programs that can do all these nasty things, it is generally seen as unwanted and removing it is always a wise choice.

Hello New User Pop Up “Virus” and programs like it are typically spread throughout the web via spam emails and program bundles. In the case of the former, you should always keep your eyes peeled for suspicious messages in your inbox, even if they haven’t automatically landed in your Spam folder. Be critical and take all the information you can gather from the message without opening it into account. Take note of the sender’s email address and names, consider the subject and be especially cautious if there is an attachment present. Research the sender’s address, if possible, and if absolutely necessary send them an email without opening the said message.

In the event that you’ve installed Hello New User Pop Up “Virus” from within a program bundle (which appears to be the most widespread cause of infection with most users),it was most likely downloaded from some share site or torrent website. Though we generally recommend staying off pages like that, we understand that people will rarely ever do so. So, when downloading various freeware or shareware off the internet, always go for the custom or advance setup option in the installation wizard. That way you will be able to see the additional programs that were bundled in (it’s often more than just one) and you will be able to choose, which of them will be installed and which won’t. As you can see, this is a simple way of preventing anything unwanted from entering your PC, but you need to stick to it and make it a habit.


Name Hello New User Pop Up “Virus”
Type Adware/Browser Hijacker
Danger Level Medium (nowhere near threats like Ransomware, but still a security risk)
Symptoms A flood of popups, banners, box messages, etc.; probable slacking in PC’s general performance and/or browser crashes. 
Distribution Method Spam e-mails and software bundles mostly.
Detection Tool Hello New User may be difficult to track down. Use SpyHunter – a professional parasite scanner – to make sure you find all files related to the infection.

Keep in mind, SpyHunter’s malware detection tool is free. To remove the infection, you’ll need to purchase the full version.
More information about SpyHunter and steps to uninstall.


Hello New User Pop Up “Virus” Removal

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Reboot in Safe Mode (use this guide if you don’t know how to do it).

This was the first preparation.


To remove parasite, you may have to meddle with system files and registries. Making a mistake and deleting the wrong thing may damage your system.
Avoid this by using SpyHunter - a professional Parasite removal tool.

Keep in mind, SpyHunter’s malware detection tool is free. To remove the infection, you'll need to purchase its full version. More information about SpyHunter and steps to uninstall.

Reveal All Hidden Files and Folders.

  • Do not skip this  – the adware may have hidden some of its files.

Hold together the Start Key and R. Type appwiz.cpl –> OK.


You are now in the Control Panel. Look for suspicious entries. Uninstall it/them.

Type msconfig in the search field and hit enter. A window will pop-up:


Startup —> Uncheck entries that have “Unknown” as Manufacturer or otherwise look suspicious.

  • Remember this step – if you have reason to believe a bigger threat (like ransomware) is on your PC, check everything here.


Open the start menu and search for Network Connections (On Windows 10 you just write it after clicking the Windows button), press enter.

  1. Right-click on the Network Adapter you are using —> Properties —> Internet Protocol Version 4 (ICP/IP), click  Properties.
  2. The DNS line should be set to Obtain DNS server automatically. If it is not, set it yourself.
  3. Click on Advanced —> the DNS tab. Remove everything here (if there is something) —> OK.



Right click on the browser’s shortcut —> Properties.

NOTE: We are showing Google Chrome, but you can do this for Firefox and IE (or Edge).


Properties —–> Shortcut. In Target, remove everything after .exe.

ie9-10_512x512  Remove Hello New User Pop Up “Virus” from Internet Explorer:

Open IE, click  IE GEAR —–> Manage Add-ons.

pic 3

Find the threat —> Disable. Go to IE GEAR —–> Internet Options —> change the URL to whatever you use (if hijacked) —> Apply.

firefox-512 Remove Hello New User Pop Up “Virus” from Firefox:

Open Firefoxclick  mozilla menu  ——-> Add-ons —-> Extensions.

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Find the adware/malware —> Remove.

chrome-logo-transparent-backgroundRemove Hello New User Pop Up “Virus” from Chrome:

Close Chrome. Navigate to:

 C:/Users/!!!!USER NAME!!!!/AppData/Local/Google/Chrome/User Data. There is a Folder called “Default” inside:

Rename the Folder to Backup Default

Rename it to Backup Default. Restart Chrome.

  • At this point the threat is gone from Chrome, but complete the entire guide or it may reappear on a system reboot.


Press CTRL + SHIFT + ESC simultaneously. Go to the Processes Tab. Try to determine which ones are dangerous. Google them or ask us in the comments.


This is the most important and difficult part. If you delete the wrong file, it may damage your system irreversibly. If you can not do this,
>> Download SpyHunter - a professional parasite scanner and remover.

Keep in mind, SpyHunter’s malware detection tool is free. To remove the infection, you'll need to purchase its full version. More information about SpyHunter and steps to uninstall.

Right click on each of the problematic processes separately and select Open File LocationEnd the process after you open the folder, then delete the directories you were sent to.



Type Regedit in the windows search field and press Enter.

Inside, press CTRL and F together and type the threat’s Name. Right click and delete any entries you find with a similar name. If they don’t show this way, go manually to these directories and delete/uninstall them:

  • HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
    HKEY_CURRENT_USER—-Software—Microsoft—-Windows—CurrentVersion—Run– Random
    HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random

Remember to leave us a comment if you run into any trouble!