“Help Help Help” Virus Removal (+File Recovery)

“Help Help Help” Virus Removal (+File Recovery)“Help Help Help” Virus Removal (+File Recovery)“Help Help Help” Virus Removal (+File Recovery)

This page aims to help you remove “Help Help Help” Virus for free. Our instructions also cover how any “Help Help Help” Virus file can be recovered.

The main theme of the article below is the contamination with a ransom-requiring, file-encrypting program, named “Help Help Help” Virus. As you might expect, this exact piece of software is malicious and falls into the Ransomware category. This means that your most regularly accessed files could become affected by a complex encryption process, which you may not be able to prevent, stop or reverse. However, it’s definitely worth reading the following paragraphs to find out how to proceed in case you have become a victim of such an awful virus.

What we know about Ransomware in brief

Ransomware is believed to be the most hazardous malware type and Russia is believed to be its origin. The first viruses from this category appeared at the end of the 20th century and at that point there were two main kinds of ransom-demanding malicious software:
*file-encrypting, the subtype “Help Help Help” Virus falls into, which is specialized in encoding files from your disks and drives:
*screen locking; in this group the viruses can only target the screens of all kinds of devices {computers/ laptops/ phones and tablets} and locks them up, requiring you to pay money in order to unblock them and let you use your devices properly.

The most awful Ransomware category – the file-encoding group – and how its members function:

  • Firstly, such viruses enter your PC, which may take place in many ways; however, it is likely to happen with the assistance of Trojan horse viruses. These two malware types are often incorporated into emails and their corresponding attachments, and once you open one of them, the Trojan inside it can detect a system or a program weakness of your PC and let the Ransomware in. Another possibility is to catch this virus by simply opening contagious web pages. Also, you may end up infected in case you load a malicious online ad – clicking on it is likely to send you to a contagious website, where the malware can automatically invade your computer. Still, there might also be other potential sources like torrents and video-distributing web pages. In such a case the contamination method is similar: you immediately get infected by this virus as soon as you are exposed to it.
  • The second stage of the process of infecting is the research, which “Help Help Help” Virus can perform. Within this process, the virus reviews all your disks and drives and seeks the data, which has been used most often. After that, “Help Help Help” Virus typically forms a list with all such data.
  • Later on, the encryption process is ready to occur. This malware normally begins with making all the predetermined files inaccessible. Immediately after every single file from the aforementioned list has been encoded, you get notified about that. Usually, the alert that you receive includes all the information about paying the requested amount of money and sometimes even some more frightening threats about the encoded data.

Will paying the demanded ransom be enough to solve this problem?

To our disappointment, in most of the cases this is NOT what will happen. Actually, the hackers may just leave your data encrypted for good as soon as they receive your money. If we were in your shoes, we would never pay before we have made every possible attempt to solve the issue otherwise. What you may try is the following:

  • Go and consult an expert for assistance. Maybe some professionals have their own ways of fighting such harmful viruses. Besides, it is always more sensible to pay for advice and possibly save your data than to just give money to some cheeky harassing hackers. Nonetheless, even people with experience in this field may admit to being unable to find a working solution for such an awful contamination.
  • See whether you can remove this infection via following the instructions in a well-designed Removal Guide, like the one we have included below. It could really help you, however, you receive no guarantee of success.

What may really work when it comes to Ransomware:

There is only one way of successfully dealing with Ransomware and that’s prevention. It has always been the most efficient solution. What you need to do is to make an effort to BACK UP your data, which you hold dear, as often as you can until it becomes a habit. Developing such habits could save you from all kinds of threats, as staying away from them is a matter of effective and save browsing.


Name “Help Help Help” Virus
Type Ransomware
Danger Level High (Ransomware is by far the worst threat you can encounter)
Symptoms No visible signs of any infection – more or less one of the reasons why Ransomware is so hazardous.
Distribution Method Pop-ups, emails, torrents and notifications may all contain such malware.
Detection Tool

Keep in mind, SpyHunter’s malware detection tool is free. To remove the infection, you’ll need to purchase the full version.
More information about SpyHunter and steps to uninstall.

Remove “Help Help Help” Virus

“Help Help Help” Virus Removal (+File Recovery)

Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don’t know how to do it).

“Help Help Help” Virus Removal (+File Recovery)


Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab. Try to determine which processes are dangerous. 

“Help Help Help” Virus Removal (+File Recovery)

Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:

Each file will be scanned with up to 64 antivirus programs to ensure maximum accuracy
This scanner is free and will always remain free for our website's users.
This file is not matched with any known malware in the database. You can either do a full real-time scan of the file or skip it to upload a new file. Doing a full scan with 64 antivirus programs can take up to 3-4 minutes per file.
“Help Help Help” Virus Removal (+File Recovery)
Drag and Drop File Here To Scan
“Help Help Help” Virus Removal (+File Recovery)
Analyzing 0 s
Each file will be scanned with up to 64 antivirus programs to ensure maximum accuracy
    This scanner is based on VirusTotal's API. By submitting data to it, you agree to their Terms of Service and Privacy Policy, and to the sharing of your sample submission with the security community. Please do not submit files with personal information if you do not want them to be shared.

    After you open their folder, end the processes that are infected, then delete their folders. 

    Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections.

    “Help Help Help” Virus Removal (+File Recovery)

    Hold the Start Key and R –  copy + paste the following and click OK:

    notepad %windir%/system32/Drivers/etc/hosts

    A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

    “Help Help Help” Virus Removal (+File Recovery)

    If there are suspicious IPs below “Localhost” – write to us in the comments.

    Type msconfig in the search field and hit enter. A window will pop-up:

    “Help Help Help” Virus Removal (+File Recovery)

    Go in Startup —> Uncheck entries that have “Unknown” as Manufacturer.

    • Please note that ransomware may even include a fake Manufacturer name to its process. Make sure you check out every process here is legitimate.

    “Help Help Help” Virus Removal (+File Recovery)

    Type Regedit in the windows search field and press EnterOnce inside, press CTRL and F together and type the virus’s Name. 

    Search for the ransomware  in your registries and delete the entries. Be extremely careful –  you can damage your system if you delete entries not related to the ransomware.

    Type each of the following in the Windows Search Field:

    1. %AppData%
    2. %LocalAppData%
    3. %ProgramData%
    4. %WinDir%
    5. %Temp%

    Delete everything in Temp. The rest just check out for anything recently added. Remember to leave us a comment if you run into any trouble!

    “Help Help Help” Virus Removal (+File Recovery) 

    How to Decrypt “Help Help Help” Virus files

    We have a comprehensive (and daily updated) guide on how to decrypt your files. Check it out here.

    If the guide didn’t help you, download the anti-virus program we recommended or ask us in the comments for guidance!


    About the author


    Maria K.

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