Browser Redirect “Virus” Removal (Chrome/FF/IE)

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This page aims to help you remove “Virus”. Our removal instructions work for Chrome, Firefox and Internet Explorer, as well as every version of Windows.

Have you ever encountered a browser hijacker application? If you have, then you’d know just how annoying and irritating this category of software could be. These apps are perfectly capable of “infiltrating” any of your browsers (IE, Opera, Chrome, Firefox, etc.) and filling them with different kinds of unpleasant ads as well as making unwanted alterations to the way they operate and the way they look. For instance, it is highly likely that if a browser hijacker gets installed on your PC and added to your browser, it would impose a new search engine, homepage or new-tab page replacing the ones that were there previously and making it really difficult to revert the imposed changes. Another particularly unpleasant ability of hijacker apps is their tendency to redirect the user’s searches to sites and pages that are different than the ones that the user actually attempted to visit. All of this is, of course, done for the purpose of promoting something be it a software product, an online store, an Internet service or something else. In fact, online advertising is the main reason such apps get created – browser hijackers are basically specialized online marketing tools which is the reason why they are programmed to mess with the user’s browser and fill it with all kinds of advertisements.

Dealing with a hijacker

Of course, pretty much no one would be willing to put up with this. Pretty much every user who faces a hijacker app wants to quickly uninstall the undesirable software piece so that their browser could go back to normal. The thing is, though, that it might not always be so easy to get rid of a browser hijacker. In fact, most such apps lack a built-in uninstallation function. There is likely not going to be an uninstallation executable file and maybe not even a program entry under the list of installed programs in your Control Panel from where most programs on the PC can be uninstalled. Furthermore, it’s likely that you won’t be able to find any directory related to the hijacker which further hinders the successful removal of the pesky software component. On top of all that, it’s possible that even if you manage to disable the hijacker from within your browser, the unwanted app would return the next time you start a new browsing session. Still, despite all that, removing a hijacker isn’t as complicated as getting rid of a Trojan Horse infection or as difficult as dealing with a Ransomware attack. Below, we will provide you with instructions regarding the manual removal and uninstallation of a hijacker named “Virus” which is currently one of the most widespread representatives of the hijacker family and also the likely reason why a lot of you have come to this article. Aside from the manual instructions, in the guide, you’d also find a removal tool for the automatic elimination of the intrusive software. You can use either of the methods or a combination of both of them in order to eliminate the unwanted piece of software. Just make sure that you take care of this issue on time in order to avoid any unforeseen consequences. “Virus” Removal

If you have a Windows virus, continue with the guide below.

If you have a Mac virus, please use our How to remove Ads on Mac guide.

If you have an Android virus, please use our Android Malware Removal guide.

If you have an iPhone virus, please use our iPhone Virus Removal guide


Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don’t know how to do it).



Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab (the “Details” Tab on Win 8 and 10). Try to determine which processes are dangerous. 


Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:

Drag and Drop Files Here to Scan
Maximum file size: 128MB.

This scanner is free and will always remain free for our website's users. You can find its full-page version at:

Scan Results

Virus Scanner Result

After you open their folder, end the processes that are infected, then delete their folders. 

Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections. 


Hold together the Start Key and R. Type appwiz.cpl –> OK.


You are now in the Control Panel. Look for suspicious entries. Uninstall it/them.

Type msconfig in the search field and hit enter. A window will pop-up:


Startup —> Uncheck entries that have “Unknown” as Manufacturer or otherwise look suspicious.


Hold the Start Key and R –  copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

hosts_opt (1)

If there are suspicious IPs below “Localhost” – write to us in the comments.

Open the start menu and search for Network Connections (On Windows 10 you just write it after clicking the Windows button), press enter.

  1. Right-click on the Network Adapter you are using —> Properties —> Internet Protocol Version 4 (ICP/IP), click  Properties.
  2. The DNS line should be set to Obtain DNS server automatically. If it is not, set it yourself.
  3. Click on Advanced —> the DNS tab. Remove everything here (if there is something) —> OK.



  • After you complete this step, the threat will be gone from your browsers. Finish the next step as well or it may reappear on a system reboot.

Right click on the browser’s shortcut —> Properties.

NOTE: We are showing Google Chrome, but you can do this for Firefox and IE (or Edge).


Properties —–> Shortcut. In Target, remove everything after .exe.

ie9-10_512x512  Remove  from Internet Explorer:

Open IE, click  IE GEAR —–> Manage Add-ons.

pic 3

Find the threat —> Disable. Go to IE GEAR —–> Internet Options —> change the URL to whatever you use (if hijacked) —> Apply.

firefox-512 Remove  from Firefox:

Open Firefoxclick  mozilla menu  ——-> Add-ons —-> Extensions.

pic 6

Find the adware/malware —> Remove.
chrome-logo-transparent-backgroundRemove  from Chrome:

Close Chrome. Navigate to:

 C:/Users/!!!!USER NAME!!!!/AppData/Local/Google/Chrome/User Data. There is a Folder called “Default” inside:

Rename the Folder to Backup Default

Rename it to Backup Default. Restart Chrome.


Type Regedit in the windows search field and press Enter.

Inside, press CTRL and F together and type the threat’s Name. Right click and delete any entries you find with a similar name. If they don’t show up this way, go manually to these directories and delete/uninstall them:

  • HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
    HKEY_CURRENT_USER—-Software—Microsoft—-Windows—CurrentVersion—Run– Random
    HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random

If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!

Keeping the computer safe

Apps like are no viruses – they won’t typically try to harm the system of your PC or mess with any of the files that are on your HDD. Sure, a lot of users might refer to as a virus but remember that there is a very big difference between this hijacker and a real malicious malware threat like, for instance, a Ransomware infection, a Trojan Horse, a Spyware program, a Rootkit or some other similar piece of malware. That said, there are certain risk factors that need to be taken into account when talking about hijackers. While is likely not going to try to cause any harm to your machine, its advertisements and page redirects might at times be unsafe. Generally, any such uncontrolled stream of advertisements going to your browser should be regarded as a potential risk which is why you are advised to keep away from the ads and the redirects regardless of how interesting and attractive some of them might seem.

Another thing to remember is to avoid spam messages, shady online offers and questionable sites and download sources in the future in order to prevent the installation of any more hijackers like on your PC. Also, remember to be careful when installing new apps and programs and always check the Advanced/Custom setup options to see if there aren’t any bundled apps there that might be unwanted hijackers. Should you come across anything questionable when going through the installation manager of a new program, be sure to uncheck it before launching the start of the installation.


Type  Browser Hijacker
Danger Level Medium (nowhere near threats like Ransomware, but still a security risk)
Symptoms  The usual symptoms one can expect are many ads getting generated in the browser and certain browser modifications that the hijacker has imposed  without asking for a permission.
Distribution Method Mostly through random web ads, spam e-mail attachments, torrent and video streaming sites, adult sites and also through file bundles.
Detection Tool

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