How To Remove MyShopMate (Mac/Win)

Keep in mind, SpyHunter’s malware detection tool is free. To remove the infection, you'll need to purchase its full version. More information about SpyHunter and steps to uninstall.

This page aims to help you remove MyShopMate. These MyShopMate removal instructions work for Chrome, Firefox and Safari, as well as for both  OS X and Windows.

Has MyShopMate bombarded you with pop-up ads? Have you ever experienced some naughty, probably constantly popping up ads that have been hard to be closed or you have been unable to remove them from your browser? Has the number of the appearing advertisements been so big that your computer has been slightly slowed down or your browser has stopped responding to your commands? The answer is probably YES and that is why you are now interested in our article. So, let’s not waste any more time asking questions and let’s start answering them.

What kind of a program has been bothering you?

The program that has been causing the appearance of so many ads different in shapes, forms, colors and versions is called MyShopMate. It has been identified as a member of the group of products popular as Adware. As you may have guessed from the name, Adware is actually advertisement-producing software, which can be incorporated into any browser (Firefox/Chrome/Safari/IExplorer). This type of software is legitimate and usually serves the demands of the marketing industry. You know that advertisements are everywhere: in movies, on TV, on the radio, even in theaters and plays. MyShopMate in particular (and Adware in general as well) have brought them on your computer screen as well.

Do you have reason to believe that MyShopMate is malicious?

Apart from the great irritation it might cause, it is relatively harmless. That means that this Adware-like program IS NOT able to act like a virus: to encode any data; to block any files; to destroy or crash your system or to spy on you or steal from you in any way. Still, Adware might have some specific features that might convince you that something about this software is not right. For example, the capability of researching your browsing history. Yes, MyShopMate could in fact try to match the ads it generates to the data gathered from your surfing activities and show only advertisements that you might be interested in. Some experts find that part of Adware’s behavior particularly questionable and consider it to be a PUP {potentially unwanted program}.

Another rather shady aspect of MyShopMate’s activities is the way it enters your system. Normally, it gets distributed via many possible carriers – spam emails, torrents, shareware. The most successful way of spreading it, though, is via software bundling. This process occurs when an Adware-type product is put into the same bundle with other types of software. Such combos are then spread around for free and that’s exactly how MyShopMate reaches your personal computer. First of all, let’s clarify that MyShopMate cannot become a part of your PC if you do not let it do that, either knowingly or unknowingly. Many users simply install any new program in their most habitual way: by choosing the Default or the Typical feature of the installer. However, this is the worst way of completing an installation process, because it allows all the components of a given bundle to be incorporated into your device. The option that will provide all the necessary details about a given bundle is called either ADVANCED or CUSTOM. By choosing it, you will know what you put into your system and what you leave behind.

What about prevention?

There is no concrete recipe when it comes to preventing MyShopMate. However, we can still suggest some basic tips that might help you avoid it in the future. The first and the most important aspect of preventing any threat – just as annoying as Adware or really malicious like Ransomware, is to find the best anti-virus program. A reliable anti-malware tool will help you get rid of ads, viruses and will stop you from visiting potentially dangerous places on the Internet. Secondly, it is always good to have your Firewall ON. You will be surprised, but this tool is very effective when it comes to prevention. Thirdly, make sure that you download any new software only from familiar sources. Last but not least, try to be clever when it comes to surfing the web. When your Firewall or anti-virus tool let you know that you are about to load a possibly hazardous web page, do not do it. It will save you a lot of time, resources and nerves later.

When it comes to removing MyShopMate?

Luckily, we are ready with the answer to that question. At the end of our article you will find a fully functional removal guide. It will assist you in removing the annoying program. We believe that you will manage to do that easily, successfully and fast.


Name MyShopMate
Type Adware
Danger Level Medium (nowhere near threats like Ransomware, but still a security risk)
Symptoms An enormous number of generated ads every time you try to load a web page on your browser.
Distribution Method As a part of a software bundle, most commonly. It could be spread via torrents, emails and any infected website.
Detection Tool

Keep in mind, SpyHunter’s malware detection tool is free. To remove the infection, you’ll need to purchase the full version.
More information about SpyHunter and steps to uninstall.


HowToRemove MyShopMate (Mac/Win)

WARNING! If you are a Mac OS X User, please refer to this guide instead: How to remove ads on Mac


Reboot in Safe Mode (use this guide if you don’t know how to do it).

This was the first preparation.


To remove parasite, you may have to meddle with system files and registries. Making a mistake and deleting the wrong thing may damage your system.
Avoid this by using SpyHunter - a professional Parasite removal tool.

Keep in mind, SpyHunter’s malware detection tool is free. To remove the infection, you'll need to purchase its full version. More information about SpyHunter and steps to uninstall.

Reveal All Hidden Files and Folders.

  • Do not skip this  – MyShopMate may have hidden some of its files.

Hold together the Start Key and R. Type appwiz.cpl –> OK.


You are now in the Control Panel. Look for suspicious entries. Uninstall it/them.

Type msconfig in the search field and hit enter. A window will pop-up:


Startup —> Uncheck entries that have “Unknown” as Manufacturer or otherwise look suspicious.

  • Remember this step – if you have reason to believe a bigger threat (like ransomware) is on your PC, check everything here.


Open the start menu and search for Network Connections (On Windows 10 you just write it after clicking the Windows button), press enter.

  1. Right-click on the Network Adapter you are using —> Properties —> Internet Protocol Version 4 (ICP/IP), click  Properties.
  2. The DNS line should be set to Obtain DNS server automatically. If it is not, set it yourself.
  3. Click on Advanced —> the DNS tab. Remove everything here (if there is something) —> OK.



Right click on the browser’s shortcut —> Properties.

NOTE: We are showing Google Chrome, but you can do this for Firefox and IE (or Edge).


Properties —–> Shortcut. In Target, remove everything after .exe.

ie9-10_512x512  Remove MyShopMate from Internet Explorer:

Open IE, click  IE GEAR —–> Manage Add-ons.

pic 3

Find the threat —> Disable. Go to IE GEAR —–> Internet Options —> change the URL to whatever you use (if hijacked) —> Apply.

firefox-512 Remove MyShopMate from Firefox:

Open Firefoxclick  mozilla menu  ——-> Add-ons —-> Extensions.

pic 6

Find the adware/malware —> Remove.
chrome-logo-transparent-backgroundRemove MyShopMate from Chrome:

Close Chrome. Navigate to:

 C:/Users/!!!!USER NAME!!!!/AppData/Local/Google/Chrome/User Data. There is a Folder called “Default” inside:

Rename the Folder to Backup Default

Rename it to Backup Default. Restart Chrome.

  • At this point the threat is gone from Chrome, but complete the entire guide or it may reappear on a system reboot.


Press CTRL + SHIFT + ESC simultaneously. Go to the Processes Tab. Try to determine which ones are dangerous. Google them or ask us in the comments.


This is the most important and difficult part. If you delete the wrong file, it may damage your system irreversibly. If you can not do this,
>> Download SpyHunter - a professional parasite scanner and remover.

Keep in mind, SpyHunter’s malware detection tool is free. To remove the infection, you'll need to purchase its full version. More information about SpyHunter and steps to uninstall.

Right click on each of the problematic processes separately and select Open File LocationEnd the process after you open the folder, then delete the directories you were sent to.



Type Regedit in the windows search field and press Enter.

Inside, press CTRL and F together and type the threat’s Name. Right click and delete any entries you find with a similar name. If they don’t show this way, go manually to these directories and delete/uninstall them:

  • HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
    HKEY_CURRENT_USER—-Software—Microsoft—-Windows—CurrentVersion—Run– Random
    HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random

Remember to leave us a comment if you run into any trouble!