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How to Remove “Virus” (Chrome/Firefox)

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This page aims to help you remove “Virus”. These “Virus” removal instructions work for Chrome, Firefox and Internet Explorer, as well as every version of Windows.

In case that your Chrome or Firefox browser has suddenly become unresponsive to your searches and now is frequently redirecting you to different promotional pages, then the most probable reason for that strange behavior is a browser hijacker called This program could be found on various web locations such as freeware sites, download platforms, torrent sites, spam emails, or different software bundles. The chance is that once it got installed on your computer, your default search engine and your browser homepage may have been replaced by this intrusive piece of software. And if you have been heavily irritated by it, in the next lines you will learn how to remove the source of all these undesired changes. As one of the latest representatives of the browser hijacker family, is programmed to do one thing – hijack your default browser by redirecting you to some unfamiliar third party pages and display tons of ads, pop-ups, new tabs and links. This is part of the aggressive online advertising industry, which is taking the web by storm, but many people find it too intrusive to deal with, that’s why they look for effective ways to remove the annoying ad-generating software from their browser. This, however, may not be an easy task, because browser hijackers usually install their components deep inside the user’s system. Fortunately, with the help of the removal guide below, locating and removing is doable without the help of a computer specialist and could be done very simple, if you closely read and follow the instructions below.

Dealing with a browser hijacker…

Whenever you face some new or strange software on your PC, the first thing that you probably wish to know is what exactly this program is like? Is it dangerous? Can it do any harm to my PC? Is it useful? That’s why we will fist like to tell you a few words about and the nature of the browser hijackers in general. Fortunately, these pieces of software are far away from any viruses or popular malicious threats such as Ransomware and Trojans, but they certainly have some specifics, which may be considered potentially unwanted. What we mean to say here is that programs like are not viruses and they will surely not corrupt your system or lock your files like Ransomware would do. But they may cause you some browsing-related disturbance and irritation. This is mostly because of the excessive amount of ads, popping pages and promotional messages that they may expose you to.

Basically, the whole idea of browser hijackers is to get these ads clicked from the users, because every time they get clicked, the hijacker owners receive some income. In fact,’s owners also earn some revenue from the clicks of the ads they display on your browser, and this is thanks to the famous Pay-Per-Click method, which many online businesses incorporate in their earning mechanisms. And while from a legal point of view, there is nothing wrong with this type of direct advertising, some users may feel in a struggle to use their browser normally due to the huge amount of popping pages and redirects they have to deal with. That’s why they may end up with the decision to uninstall the browser hijacker completely.

The main browser hijacker traits…

Knowing that is non-malicious may sound relieving to you and according to security experts, there really isn’t a reason to worry about your system if you are having this program on your PC. But if you keep it for too long, there might be a few things that you should be ready to face quite frequently. On the one hand is the data tracking activity. This browser hijacker may monitor your online searches and keep track of your browsing history, bookmarks and the web pages you visit. This is usually done with marketing purposes. However, at some point, it may be considered invasive of the user’s privacy, since it may not be really clear where that data goes and how it may be used. The developers may use it to create your profile of preferences and try to match the ads that the browser hijacker shows with your interests. Of course, this may increase the chance of you clicking on these ads and, naturally, your clicks would bring more profits for them. You may also get more targeted sponsored advertisements, which may be useful and related to your searches at some point, but we need to warn you that just like with any other ad-generating software, there really isn’t any guarantee how safe the ads you see will be. That’s why we would advise you to bear in mind the possibility of getting redirected to some unknown or insecure web locations, where various nasty viruses and threats may hide. And if you want to completely eliminate that possibility, the best is to follow the removal guide below, which will show you how to uninstall and all of its components.


Type Browser Hijacker
Danger Level Medium (nowhere near threats like Ransomware, but still a security risk)
Symptoms Your browser may suddenly become unresponsive to your searches and start to frequently redirect you to different promotional pages, ads, banners and new tabs.
Distribution Method This program could be found on various web locations, such as freeware sites, download platforms, torrent sites, spam emails, or different software bundles.
Detection Tool

Keep in mind, SpyHunter’s malware detection tool is free. To remove the infection, you’ll need to purchase the full version.
More information about SpyHunter and steps to uninstall.


How to Remove “Virus”


Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don’t know how to do it).


This is the most important step. Do not skip it if you want to remove successfully!

Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab (the “Details” Tab on Win 8 and 10). Try to determine which processes are dangerous. 


Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:

Drag and Drop Files Here to Scan
Maximum file size: 128MB.

This scanner is free and will always remain free for our website's users. You can find its full-page version at:

Scan Results

Virus Scanner Result

After you open their folder, end the processes that are infected, then delete their folders. 

Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections. 


Hold together the Start Key and R. Type appwiz.cpl –> OK.


You are now in the Control Panel. Look for suspicious entries. Uninstall it/them.

Type msconfig in the search field and hit enter. A window will pop-up:


Startup —> Uncheck entries that have “Unknown” as Manufacturer or otherwise look suspicious.


Hold the Start Key and R –  copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

hosts_opt (1)

If there are suspicious IPs below “Localhost” – write to us in the comments.

Open the start menu and search for Network Connections (On Windows 10 you just write it after clicking the Windows button), press enter.

  1. Right-click on the Network Adapter you are using —> Properties —> Internet Protocol Version 4 (ICP/IP), click  Properties.
  2. The DNS line should be set to Obtain DNS server automatically. If it is not, set it yourself.
  3. Click on Advanced —> the DNS tab. Remove everything here (if there is something) —> OK.



  • After you complete this step, the threat will be gone from your browsers. Finish the next step as well or it may reappear on a system reboot.

Right click on the browser’s shortcut —> Properties.

NOTE: We are showing Google Chrome, but you can do this for Firefox and IE (or Edge).


Properties —–> Shortcut. In Target, remove everything after .exe.

ie9-10_512x512  Remove from Internet Explorer:

Open IE, click  IE GEAR —–> Manage Add-ons.

pic 3

Find the threat —> Disable. Go to IE GEAR —–> Internet Options —> change the URL to whatever you use (if hijacked) —> Apply.

firefox-512 Remove from Firefox:

Open Firefoxclick  mozilla menu  ——-> Add-ons —-> Extensions.

pic 6

Find the adware/malware —> Remove.
chrome-logo-transparent-backgroundRemove from Chrome:

Close Chrome. Navigate to:

 C:/Users/!!!!USER NAME!!!!/AppData/Local/Google/Chrome/User Data. There is a Folder called “Default” inside:

Rename the Folder to Backup Default

Rename it to Backup Default. Restart Chrome.


To remove parasite on your own, you may have to meddle with system files and registries. If you were to do this, you need to be extremely careful, because you may damage your system.

If you want to avoid the risk, we recommend downloading SpyHunter
a professional malware removal tool.

More information on SpyHunter, steps to uninstallEULAThreat Assessment Criteria, and Privacy Policy.

Type Regedit in the windows search field and press Enter.

Inside, press CTRL and F together and type the threat’s Name. Right click and delete any entries you find with a similar name. If they don’t show up this way, go manually to these directories and delete/uninstall them:

  • HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
    HKEY_CURRENT_USER—-Software—Microsoft—-Windows—CurrentVersion—Run– Random
    HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random

If the guide didn’t help you, download the anti-virus program we recommended or ask us in the comments for guidance!


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