Browser Redirect Removal (Chrome/FF/IE)

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This page aims to help you remove redirect. Our removal instructions work for Chrome, Firefox and Internet Explorer, as well as every version of Windows.

If you have had the app installed on your computer, then you have most probably started to experience various browsing disruptions as soon as it got installed. Some examples for the unpleasant effect that might have on your browsing are high number of ads, banners and pop-ups showing on your screen regardless of what site you are visiting as well as frequent redirects to different promoted pages that the pesky software is seeking to advertise to more users. Also, it is likely that this app would try to modify your browser in one way or another. Common examples here are replaced starting page, new-tab page, replaced search engine or addition of a new toolbar to the browser. This could occur on any browser – IE, Edge, Mozilla Firefox, Opera, Chrome and so on. It really is irrelevant what browser you use since isn’t exactly a browser extension (though it might initially appear as one). The correct term that should be used to describe this software piece is browser hijacker. Browser hijackers are tools used for advertising different products, sites, online shops/stores, online services, software programs and so on and so forth. The problem with those apps, though, is their highly aggressive and invasive behavior – the ads and page redirects coming from them are likely to make it really difficult for you to actually use your browser in a normal way without getting obstructed every now and then. Bear in mind that it is futile to try to close the ads by clicking on their X buttons (provided they have one) as this will likely register as a click on the ad itself and redirect you to the advertised page/site/offer. Also, even if you close one ad, another will appear in its place and things won’t really get any better. The way to handle this in such a case is to find and eliminate the hijacker from your PC. Now, this might not be the easiest of tasks because the developers of such apps usually try to make their products difficult to uninstall and remove. There is typically no built-in option for uninstalling a hijacker and a lot of things you might try in order to uninstall any other software are likely to be ineffective when applied against a hijacker. Still, there are ways to eliminate such a software component and return your browser to its normal state and here we will show you two of them. The first one is a set of instructions arranged in a several manual steps that you’d need to complete to eliminate the unwanted software element. The second method is by using the recommended anti-malware program from this page that is also available inside the guide – it can automatically deal with the hijacker for you. Of course (and we’d advise you to do that), you can also utilize both of the methods for best results. Removal

If you have a Windows virus, continue with the guide below.

If you have a Mac virus, please use our How to remove Ads on Mac guide.

If you have an Android virus, please use our Android Malware Removal guide.

If you have an iPhone virus, please use our iPhone Virus Removal guide


Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don’t know how to do it).



Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab (the “Details” Tab on Win 8 and 10). Try to determine which processes are dangerous. 


Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:

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Maximum file size: 128MB.

This scanner is free and will always remain free for our website's users. You can find its full-page version at:

Scan Results

Virus Scanner Result

After you open their folder, end the processes that are infected, then delete their folders. 

Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections. 


Hold together the Start Key and R. Type appwiz.cpl –> OK.


You are now in the Control Panel. Look for suspicious entries. Uninstall it/them.

Type msconfig in the search field and hit enter. A window will pop-up:


Startup —> Uncheck entries that have “Unknown” as Manufacturer or otherwise look suspicious.


Hold the Start Key and R –  copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

hosts_opt (1)

If there are suspicious IPs below “Localhost” – write to us in the comments.

Open the start menu and search for Network Connections (On Windows 10 you just write it after clicking the Windows button), press enter.

  1. Right-click on the Network Adapter you are using —> Properties —> Internet Protocol Version 4 (ICP/IP), click  Properties.
  2. The DNS line should be set to Obtain DNS server automatically. If it is not, set it yourself.
  3. Click on Advanced —> the DNS tab. Remove everything here (if there is something) —> OK.



  • After you complete this step, the threat will be gone from your browsers. Finish the next step as well or it may reappear on a system reboot.

Right click on the browser’s shortcut —> Properties.

NOTE: We are showing Google Chrome, but you can do this for Firefox and IE (or Edge).


Properties —–> Shortcut. In Target, remove everything after .exe.

ie9-10_512x512  Remove from Internet Explorer:

Open IE, click  IE GEAR —–> Manage Add-ons.

pic 3

Find the threat —> Disable. Go to IE GEAR —–> Internet Options —> change the URL to whatever you use (if hijacked) —> Apply.

firefox-512 Remove from Firefox:

Open Firefoxclick  mozilla menu  ——-> Add-ons —-> Extensions.

pic 6

Find the adware/malware —> Remove.
chrome-logo-transparent-backgroundRemove from Chrome:

Close Chrome. Navigate to:

 C:/Users/!!!!USER NAME!!!!/AppData/Local/Google/Chrome/User Data. There is a Folder called “Default” inside:

Rename the Folder to Backup Default

Rename it to Backup Default. Restart Chrome.


Type Regedit in the windows search field and press Enter.

Inside, press CTRL and F together and type the threat’s Name. Right click and delete any entries you find with a similar name. If they don’t show up this way, go manually to these directories and delete/uninstall them:

  • HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
    HKEY_CURRENT_USER—-Software—Microsoft—-Windows—CurrentVersion—Run– Random
    HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random

If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!

The nature of browser hijackers

Hijackers are not like Ransomware, Spyware or Trojan Horse viruses (or any other type of software virus) in the sense that they are typically not harmful and are not supposed to cause any damage or conduct any criminal tasks while inside your PC. A hijacker app like would surely irritate you with its presence and with the effects that it would have on your browser but it won’t try to do anything to your files or to damage your system in any way which is something you can expect from threats the likes of Trojan Horses, Worms, Ransomware and so on. Despite that, you should still be alert and cautious around or any other similar software piece. You’d need to be particularly careful with regards to the ads and page redirects initiated by this app. Some of them could easily land you on unknown and potentially hazardous online locations where you can have your computer system exposed to different forms of danger. We strongly recommend you keep away from any advertising content generated by the hijacker in order to stay safe until the removal of the undesirable app.

Installation methods

Aside from spam, malvertising and distribution through obscure and questionable sites and pages, hijackers can also get inside your PC after you install some new program without first checking its setup manager for bundled software. Browser hijackers oftentimes get added to installation packages as optional components that can be left from within the setup menu. However, most users ignore the presence of the bundled content and forget to opt-out of it. Make sure you don’t make this mistake – always check for “bonus” software components added to the installers of programs you are about to install and uncheck those of them that you consider undesirable or suspicious.


Type  Browser Hijacker
Danger Level Medium (nowhere near threats like Ransomware, but still a security risk)
Symptoms  As soon as the hijacker gets installed, it will reveal its presence by starting to affect your browsing in different irritating ways.
Distribution Method Ads, spam messages to your email and social network accounts, program bundles, torrents, etc.
Detection Tool

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