Browser Redirect “Malware” Pop-up Ads Removal (Chrome/FF/IE)

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This page aims to help you remove “Malware”. Our removal instructions work for Chrome, Firefox and Internet Explorer, as well as every version of Windows.

There are many potentially unwanted applications all over the Internet and recently one new addition has started causing irritation and browsing disturbance to a number of people. Lately, there have been a lot of complaints about a piece of software called “Malware”. As per the users’ reports, this unwanted software component behaves like a browser hijacker and has the ability to aggressively display various ads, pop-ups and sponsored web pages on the PC screen as well as change the homepage and/or search engine settings of the browser without the user’s permission. The application can usually integrate without problems with most browsers such as IE, Chrome, Firefox, Edge, etc. but it may be compatible with other browsing apps as well so changing your browser might not really help you get rid of this software. Once installed, “Malware”  may force the affected browser to operate in a different way, modifying your default settings in favor of its sponsored ad-generating components. Fortunately, there is an effective and risk-free way to uninstall the hijacker and remove all of its changes and in the Removal Guide below we will show you the exact steps for that. First, however, let us introduce you to the specifics of the Browser hijacker software category so that you get an idea of what you are about to deal with. “Malware”  – an application created to profit its creators

Applications that mess with people’s browsing settings, redirect their searches to sponsored sites and generate various ads on their screen are commonly seen by most users as potentially unwanted. The people who create such pieces of software, however, consider them as valuable tools for revenue generation as well as for effective online advertising. That’s why they often distribute them via free software bundles and attractive application packages and set them to promote Pay-Per-Click ads or sponsored page redirects on the users’ screen as much as possible. is a typical example of software of this type, the sole purpose of which is to bring profits for its developers via automatic page redirects and sponsored ads. Users who end up with such a software component on their computers, however, usually have little to no actual benefit from keeping it on their machines. Quite the opposite – they may face significant browsing disturbance if they don’t uninstall the hijacker on time. “Malware” Removal

If you have a Windows virus, continue with the guide below.

If you have a Mac virus, please use our How to remove Ads on Mac guide.

If you have an Android virus, please use our Android Malware Removal guide.

If you have an iPhone virus, please use our iPhone Virus Removal guide


Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don’t know how to do it).



Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab (the “Details” Tab on Win 8 and 10). Try to determine which processes are dangerous. 


Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:

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Maximum file size: 128MB.

This scanner is free and will always remain free for our website's users. You can find its full-page version at:

Scan Results

Virus Scanner Result

After you open their folder, end the processes that are infected, then delete their folders. 

Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections. 


Hold together the Start Key and R. Type appwiz.cpl –> OK.


You are now in the Control Panel. Look for suspicious entries. Uninstall it/them.

Type msconfig in the search field and hit enter. A window will pop-up:


Startup —> Uncheck entries that have “Unknown” as Manufacturer or otherwise look suspicious.


Hold the Start Key and R –  copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

hosts_opt (1)

If there are suspicious IPs below “Localhost” – write to us in the comments.

Open the start menu and search for Network Connections (On Windows 10 you just write it after clicking the Windows button), press enter.

  1. Right-click on the Network Adapter you are using —> Properties —> Internet Protocol Version 4 (ICP/IP), click  Properties.
  2. The DNS line should be set to Obtain DNS server automatically. If it is not, set it yourself.
  3. Click on Advanced —> the DNS tab. Remove everything here (if there is something) —> OK.



  • After you complete this step, the threat will be gone from your browsers. Finish the next step as well or it may reappear on a system reboot.

Right click on the browser’s shortcut —> Properties.

NOTE: We are showing Google Chrome, but you can do this for Firefox and IE (or Edge).


Properties —–> Shortcut. In Target, remove everything after .exe.

ie9-10_512x512  Remove  from Internet Explorer:

Open IE, click  IE GEAR —–> Manage Add-ons.

pic 3

Find the threat —> Disable. Go to IE GEAR —–> Internet Options —> change the URL to whatever you use (if hijacked) —> Apply.

firefox-512 Remove  from Firefox:

Open Firefoxclick  mozilla menu  ——-> Add-ons —-> Extensions.

pic 6

Find the adware/malware —> Remove.
chrome-logo-transparent-backgroundRemove  from Chrome:

Close Chrome. Navigate to:

 C:/Users/!!!!USER NAME!!!!/AppData/Local/Google/Chrome/User Data. There is a Folder called “Default” inside:

Rename the Folder to Backup Default

Rename it to Backup Default. Restart Chrome.


Type Regedit in the windows search field and press Enter.

Inside, press CTRL and F together and type the threat’s Name. Right click and delete any entries you find with a similar name. If they don’t show up this way, go manually to these directories and delete/uninstall them:

  • HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
    HKEY_CURRENT_USER—-Software—Microsoft—-Windows—CurrentVersion—Run– Random
    HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random

If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!

Can “Malware” harm your computer?

Honestly, we cannot think of some actual direct harm which an application like might cause. Most software of this type is usually not harmful and does not contain the typical features of a computer virus or a malware (aka Trojans, Spyware, Ransomware, etc.). However, users should keep in mind that sometimes a browser hijacker such as might cause severe browsing disturbance, which is why we would generally recommend you remove it. For instance, despite not typically having harmful or destructive abilities, this software may cause your browser to crash or become unresponsive when you most need it because it may forcefully prioritize its ad-generation activities above your actual searches. As a result, you may frequently struggle to get the the websites you want and may have to deal with automatic redirects and sponsored web content that might not be relevant. What is more, the people who own the hijacker may monitor your web activity and collect information about your online behavior and supposed interests for the purpose of facilitating their web advertising campaigns. Would you really be comfortable with having your browsing history, bookmarks, web location, shares and likes shared with some third parties? We doubt that. That’s why, we have prepared a Removal Guide and posted it down below with step-by-step instructions for the uninstallation of from your PC.

How to prevent “Malware” from hijacking your browser again?

As we usually tell our readers, prevention is the best protection against any sort of unwanted software – be it a nasty Trojan, a Ransomware virus or a harmless but annoying browser hijacker such as “Malware” . That’s why, we must yet again stress the importance of prevention as the best method for handling any form of undesirable software. Also, know that keeping away from browser hijackers is not as complicated as protecting your PC from malware. Therefore, we believe every user should know how to do it and apply some basic tips and rules to prevent unwanted applications from invading their system. Staying away from sketchy websites and various free download links, ads and spam messages is a good point to start. Also, it is very important to pay close attention to everything that you intend to install on your computer. In most of the cases, applications like “Malware” are bundled inside the installers of other software and are promoted as “additional” or “recommended” components along with the main installation. That’s why, you should never forget to for pre-selected checkmarks, carefully read the EULA and any small text that the setup Wizard may contain. We strongly advise you to always select the Advanced/Custom/Manual installation settings when they are available and also avoid installing software the Quick or Automatic way.


Type  Browser Hijacker
Danger Level Medium (nowhere near threats like Ransomware, but still a security risk)
Symptoms  Nagging ads, sudden page redirects, pop-ups, banners and intrusive new tabs showing in your browser.
Distribution Method Often distributed via free software setups, bundles of popular free applications, spam messages, torrents, freeware
Detection Tool

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