Virus Removal (For Mac and Windows)

Keep in mind, SpyHunter’s malware detection tool is free. To remove the infection, you'll need to purchase its full version. More information about SpyHunter and steps to uninstall.


If you have come upon this article, then you doubtlessly have noticed some weird behavior on your PC. Either in the form of commercials, excessive pop-up ads, “accidental” opening of websites or tabs. Possibly something more alarming even, like the opening of additional browsers when you have no intentions to use them. You have also most likely noticed that this is not happening just with Chrome, for instance, but with Mozilla Firefox and Internet Explorer too.

This article will clearly explain what exactly is happening with your computer, how to remove and how to protect yourself in the future. Even if you already are familiar with some of the methods described in the removal guide, don’t ignore them, a bit of extra useful information could only be as a plus!

The virus redirect in action

The virus redirect in action

What’s happening?

The first question that comes to mind once your computer is not being its normal self anymore. We live in a digital era where computers and other digital inventions have taken over most of what used to be ‘man-performed work’. But the convenience of it and its efficiency has its negatives as well. For instance, hackers use the fact that we put too much trust in computers, programs, etc. They are well acquainted with the way we think, what we use our devices for and have created traps we easily fall in on a regular basis. Years ago a computer malware was just that: a virus. Now this is not a good enough explanation as there are many kinds of viruses. Today, we will talk about As much as some still consider it not to be a malware, but a legal software, the truth is that it is a virus and it is dangerous. could be easily recognized by simply following the advertisements and pop-up ads on the web sites you visit. Yes, we always consider ourselves lucky to catch a good pitch-ad about a discounted TV, luxury car, free iPhone, etc., but “is this for reals” is what you should immediately ask yourself?  Well, there’s few things you could look for to find out if it’s a good ad or a bad one: flashing images, changing content, asking for a good amount of money as a security deposit, or if it is simply prompting you to click on it — “you’re one click away from your dream car!”, kind of thing — then it is for sure garbage.

Another clue of is “browser hijacker”. Simply put: this is when you are working on your computer and suddenly random web pages begin to open or additional browsers. The content seen on these websites is ‘too good to be true’, or even worse: something highly inappropriate. This is as high as the warning banner can go to get your attention that something is definitely wrong with your computer and needs your immediate attention. Basically, you just need to uninstall this ‘wrong thing’ ASAP! Any delay of removing it will cause further infection to your device.

How is distributed?

There are multiple ways for to be spread than you and I both know. The word “hackers” kind of means “IT genius”. Some methods are: via infected e-mail messages, such as the phishing e-mails  — they tend to appear like any other regular e-mail you receive, but they are not. They could have no text, self-deleting content or are simply flashing. Another way is through letters from your Spam box/folder and last, but not least through “software bundling”, which means that you have downloaded a program and along with it you have unintentionally downloaded few others that are carriers of the virus. In any way, hackers will get you!

You are strongly advised to read carefully the removal guide attached below and familiarize yourself with the basic removal techniques. These will be useful not only to you personally, but could help your friends, office staff, even family members. There is no minimum or maximum age requirement for understanding how to protect yourself from computer malware.


Type  Browser Hijacker
Danger Level Medium
Symptoms  slowness of the system, glitches, missing files
Distribution Method phishing e-mails, spams, software bundling
Detection Tool Malware and Adware are notoriously difficult to track down, since they actively try to deceive you. Use this professional parasite scanner to make sure you find all files related to the infection.Sponsored Removal



NOTE! If you are a Mac user, you need to follow this guide instead:

How To Remove Ads on Mac

Reboot in Safe Mode (use this guide if you don’t know how to do it).

This was the first preparation.


To remove parasite, you may have to meddle with system files and registries. Making a mistake and deleting the wrong thing may damage your system.
Avoid this by using SpyHunter - a professional Parasite removal tool.

Keep in mind, SpyHunter’s malware detection tool is free. To remove the infection, you'll need to purchase its full version. More information about SpyHunter and steps to uninstall.

Reveal All Hidden Files and Folders.

  • Do not skip this  – may have hidden some of its files.

Hold together the Start Key and R. Type appwiz.cpl –> OK.


You are now in the Control Panel. Look for suspicious entries. Uninstall it/them. If you see a screen like this when you click Uninstall, choose NO:


Type msconfig in the search field and hit enter. A window will pop-up:


Startup —> Uncheck entries that have “Unknown” as Manufacturer.


Hold the Start Key and R –  copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

hosts_opt (1)

If there are suspicious IPs below “Localhost” – write to us in the comments.



Right click on the browser’s shortcut —> Properties.

NOTE: We are showing Google Chrome, but you can do this for Firefox and IE (or Edge) as well.


Properties —–> Shortcut. In Target, remove everything after .exe.

ie9-10_512x512  Remove the Malware from Internet Explorer:

Open IE, click  IE GEAR —–> Manage Add-ons.

pic 3

Find the malware —> Disable. Go to IE GEAR —–> Internet Options —> change the URL to whatever you use (if hijacked) —> Apply.

firefox-512 Remove from Firefox:

Open Firefoxclick  mozilla menu  ——-> Add-ons —-> Extensions.

pic 6

Find the adware/malware —> Remove.

chrome-logo-transparent-backgroundRemove from Chrome:

Close Chrome. Navigate to:

 C:/Users/!!!!USER NAME!!!!/AppData/Local/Google/Chrome/User Data. There is a Folder called “Default” inside:

Rename the Folder to Backup Default

Rename it to Backup Default. Restart Chrome.

  • At this point the malware is gone from Chrome, but complete the entire guide or it may reappear on a system reboot.


Press CTRL + SHIFT + ESC simultaneously. Go to the Processes Tab. Try to determine which ones are a virus. Google them or ask us in the comments.


This is the most important and difficult part, so be extremely careful. If you make a big mistake, it can damage your system significantly. Accounts connected to your credit cards or important information may be exposed to If you do not feel you can do this, download a professional remover


Right click on each of the virus processes and select Open File Location, then End the process. Copy the folders somewhere (as a backup if you make a mistake) and delete the directories you were sent to.


Type Regedit in the windows search field and press Enter.

Inside, press CTRL and F together and type the virus’s Name. Right click and delete any entries you find with a similar name. If they don’t show this way, go manually to these directories and delete/uninstall them:

  • HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
    HKEY_CURRENT_USER—-Software—Microsoft—-Windows—CurrentVersion—Run– Random
    HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random