Browser Redirect “Virus” Removal (Mac Guide) July 2018 Update

How irritating is this problem? (2 votes, average: 5.00)

This page aims to help you remove “Virus”. Our removal instructions work for Safari, Chrome and Firefox, as well as every version of Mac.

There are a lot of software types out there that, despite not being necessarily harmful, are still regarded as undesirable due to their characteristic traits and their ability to cause disturbance to the computer’s user. One example of software that is considered to be potentially unwanted is the so called browser hijacker type. The most typical features of such apps is their ability to infiltrate the user’s browsing program (be it Safari, Chrome, Opera, Firefox or some other one) and try to alter its appearance and functionality by replacing the homepage, adding a new toolbar or changing the search engine. Other than that, a lot of hijackers are also capable of conducting aggressive advertising campaigns by generating tons of irritating banners, ads, page redirects, blinking boxes, box messages and other similar nagging advertising materials. In most cases, users tend to feel irritated and even frustrated by the appearance of such content on their screen as it might be quite challenging to prevent the ads from reappearing. However, we have some good news for you – in case you are currently struggling with a hijacker app that has latched onto your browser, know that it’s actually not that difficult to get rid of the intrusive software. All you’d need to do is complete several steps in order to locate the unwanted app and remove it from your PC. We have added a removal guide down below that will show you how to do that but if you feel that you might not be able to complete the whole manual on your own, you can always make use of the recommended removal tool that we have also included in the guide. Its free version can scan your PC for unwanted data and point you towards the hijacker so that you can remove it yourself and its paid version can deal with the whole issue automatically, without the need for you to do anything. Since one of the more recent representatives of the hijacker category is an app named “Virus”, we have decided to put our emphasis on this particular hijacker as a lot of customers have complained about it. If you want to learn more about and browser hijackers in general and/or if you need help uninstalling one such app from your machine, stay with us to learn more about this pesky category of software. “Virus” Removal


The first thing you need to do is to Quit Safari (if it is opened). If you have trouble closing it normally, you may need to Force Quit Safari:

You can choose the Apple menu and click on Force Quit.

Alternatively you can simultaneously press (the Command key situated next to the space bar), Option (the key right next to it) and Escape (the key located at the upper left corner of your keyboard).

If you have done it right a dialog box titled Force Quit Applications will open up.

In this new dialog window select Safari, then press the Force Quit button, then confirm with Force Quit again.

Close the dialog box/window.



Start Activity Monitor by opening up Finder, then proceed to activity-monitor

Once there, look at all the processes: if you believe any of them are hijacking your results, or are part of the problem, highlight the process with your mouse, then click the “i” button at the top. This will open up the following box:


Now click on Sample at the bottom:


Do this for all processes you believe are part of the threat, and run any suspicious files in our online virus scanner, then delete the malicious files:

Drag and Drop Files Here to Scan
Maximum file size: 128MB.

This scanner is free and will always remain free for our website's users. You can find its full-page version at:

Scan Results

Virus Scanner Result


The next step is to safely launch Safari again. Press and hold the Shift key while relaunching Safari. This will prevent Safari’s previously opened pages from loading again. Once Safari is opened up, you can release the Shift key.

On the off chance that you are still having trouble with scripts interrupting the closing of unwanted pages in Safari, you may need to take some additional measures.

First, Force Quit Safari again.

Now if you are using a Wi-Fi connection turn it off by selecting Wi-Fi off in you Mac’s Menu. If you are using a cable internet (Ethernet connection), disconnect the Ethernet cable.


Re-Launch Safari but don’t forget to press and hold the Shift button while doing it, so no previous pages can be opened up. Now, Click on Preferences in the Safari menu,

Preferences in Safari

and then again on the Extensions tab,

extensions in safari

Select and Uninstall any extensions that you don’t recognize by clicking on the Uninstall button. If you are not sure and don’t want to take any risks you can safely uninstall all extensions, none are required for normal system operation.

The threat has likely infected all of your browsers. The instructions below need to be applied for all browsers you are using.

Again select Preferences in the Safari Menu, but this time click on the Privacy tab,
Privacy in Safari

Now click on Remove All Website Data, confirm with Remove Now. Keep in mind that after you do this all stored website data will be deleted. You will need to sign-in again for all websites that require any form of authentication.

Still in the Preferences menu, hit the General tab

General Tab in Safari

Check if your Homepage is the one you have selected, if not change it to whatever you prefer.
Default Home Page

Select the History menu this time, and click on Clear History. This way you will prevent accidentally opening a problematic web page again.

firefox-512 How to Remove From Firefox in OSX:

Open Firefoxclick on mozilla menu (top right) ——-> Add-onsHit Extensions next.

pic 6

The problem should be lurking somewhere around here –  Remove it. Then Refresh Your Firefox Settings.

chrome-logo-transparent-backgroundHow to Remove From Chrome in OSX:

 Start Chrome, click chrome menu icon —–>More Tools —–> Extensions. There,  find the malware and  select  chrome-trash-icon.

pic 8

 Click chrome menu icon again, and proceed to Settings —> Search, the fourth tab, select Manage Search Engines.  Delete everything but the search engines you normally use. After that Reset Your Chrome Settings.

If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!

You need to stay calm

Understandably, a lot of users might panic at the sight of the overwhelming stream of ads and the changes enforced upon their browser thinking that some nasty virus such as a Trojan Horse or a Ransomware version might have found its way inside their machines. However, in the case of hijackers, such concerns are ungrounded. An app like, for example, is not something that’s normally supposed to cause harm to your computer or corrupt anything that’s in it. Hijackers are advertising-oriented applications and their main goal almost always is to push their ads and gain revenue through such a practice. As a matter of fact, in the majority of cases, this is actually not considered illegal and is typically allowed by the law. Now, of course, it can be really irritating to have your browser covered in ads and modified in ways that might make it less optimized and this is the reason why most users want to remove once they realize it has gotten installed on their computers. However, if you are afraid that this app might harm your computer and mess with your personal data in the way that a Ransomware or a Trojan could, then know that this is almost certainly not the case. Still, though, we advise you to keep away from the ads displayed by any hijacker – not all of them are guaranteed to be safe and it is no secret that malware viruses are oftentimes getting distributed with the help of malvertising campaigns. Therefore, simply keep your distance from anything that originates from the hijacker.

Be careful when installing new software

It seems that one of the most effective methods for hijacker distribution is when the unwanted app is bundled with another program’s installer. Normally, the bundled hijacker’s installation is optional but it is oftentimes enabled by default under the Quick setup settings. This means that if you want to prevent the hijacker from getting installed, you’d have to use the Advanced/Custom setup menu and opt-out of the hijacker’s installation from there before you continue. Remember this and do it every time you are about to install any new software on your computer in order to avoid future encounters with or any other similar application.

Type Browser Hijacker
Danger Level Medium (nowhere near threats like Ransomware, but still a security risk)
Symptoms  Most hijackers tend to alter certain aspects of your browser and flood your screen with ads when you are browsing.
Distribution Method Mostly with the help of random web ads, misleading links, spam letters and software bundles.
Detection Tool


Leave a Comment