Browser Redirect “Virus” Removal (Firefox/Chrome/IE)

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This page aims to help you remove “Virus”. Our removal instructions work for Chrome, Firefox and Internet Explorer, as well as every version of Windows.

Browser hijacker applications are a category of software that , though not really harmful and dangerous, can certainly get on your nerves and heavily irritate you with their ads, replacement of the browser search engine and homepage, as well as their random and rather unpleasant page redirects to sites and pages that most users never really wanted to visit (or get exposed to). Naturally, when faced with such software on their computers, most users would try to find a way to get rid of the culprit behind the irritating changes and activities that have taken place on their PC and in their browsers (any browser could get affected – IE, Chrome, Opera, Firefox and so on). If you are reading this, then you are likely dealing with a similar issue yourself and if that’s your case, then the cause behind the intrusiveness and annoyance that you’re presently dealing with in your browser is likely the recently released hijacker app. Just like most other software components of its category, this pesky and irritating application could easily “sneak” inside your browsing program and get added to it. Hijackers like this one cannot really function on their own – the need a browser to get attached to just like any regular browser add-on or extension. Of course, unlike regular extensions and add-ons for browsers, a browser hijacker would certainly not be welcome inside your browser because of the annoying ads, redirects to unknown pages and also because of the unwanted changes it’s likely to impose on your browser. With all that said, though, keep in mind that this isn’t an infection with some insidious form of malware – isn’t a Trojan or a Ransomware virus and although it might try to gather telemetry data from your browsers for targeted advertising, it should typically not be capable of spying on your the same way noxious Spyware viruses could. “Virus” Removal

If you have a Windows virus, continue with the guide below.

If you have a Mac virus, please use our How to remove Ads on Mac guide.

If you have an Android virus, please use our Android Malware Removal guide.

If you have an iPhone virus, please use our iPhone Virus Removal guide


Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don’t know how to do it).



Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab (the “Details” Tab on Win 8 and 10). Try to determine which processes are dangerous. 


Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:

Drag and Drop Files Here to Scan
Maximum file size: 128MB.

This scanner is free and will always remain free for our website's users. You can find its full-page version at:

Scan Results

Virus Scanner Result

After you open their folder, end the processes that are infected, then delete their folders. 

Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections. 


Hold together the Start Key and R. Type appwiz.cpl –> OK.


You are now in the Control Panel. Look for suspicious entries. Uninstall it/them.

Type msconfig in the search field and hit enter. A window will pop-up:


Startup —> Uncheck entries that have “Unknown” as Manufacturer or otherwise look suspicious.


Hold the Start Key and R –  copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

hosts_opt (1)

If there are suspicious IPs below “Localhost” – write to us in the comments.

Open the start menu and search for Network Connections (On Windows 10 you just write it after clicking the Windows button), press enter.

  1. Right-click on the Network Adapter you are using —> Properties —> Internet Protocol Version 4 (ICP/IP), click  Properties.
  2. The DNS line should be set to Obtain DNS server automatically. If it is not, set it yourself.
  3. Click on Advanced —> the DNS tab. Remove everything here (if there is something) —> OK.



  • After you complete this step, the threat will be gone from your browsers. Finish the next step as well or it may reappear on a system reboot.

Right click on the browser’s shortcut —> Properties.

NOTE: We are showing Google Chrome, but you can do this for Firefox and IE (or Edge).


Properties —–> Shortcut. In Target, remove everything after .exe.

ie9-10_512x512  Remove from Internet Explorer:

Open IE, click  IE GEAR —–> Manage Add-ons.

pic 3

Find the threat —> Disable. Go to IE GEAR —–> Internet Options —> change the URL to whatever you use (if hijacked) —> Apply.

firefox-512 Remove from Firefox:

Open Firefoxclick  mozilla menu  ——-> Add-ons —-> Extensions.

pic 6

Find the adware/malware —> Remove.
chrome-logo-transparent-backgroundRemove from Chrome:

Close Chrome. Navigate to:

 C:/Users/!!!!USER NAME!!!!/AppData/Local/Google/Chrome/User Data. There is a Folder called “Default” inside:

Rename the Folder to Backup Default

Rename it to Backup Default. Restart Chrome.


Type Regedit in the windows search field and press Enter.

Inside, press CTRL and F together and type the threat’s Name. Right click and delete any entries you find with a similar name. If they don’t show up this way, go manually to these directories and delete/uninstall them:

  • HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
    HKEY_CURRENT_USER—-Software—Microsoft—-Windows—CurrentVersion—Run– Random
    HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random

All in all, here, we aren’t talking about real malware viruses since hijackers rarely represent some serious threat to the targeted machine. For the most part, would do nothing more than nag you with the ads and the redirects and the changes to your browser but it will stay away from your system or data and will not harm them. After all, the main purpose of such apps is to advertise different products and generate revenue through the displayed ads. Pretty much everything that such a hijacker does is going to be somehow related to web advertising and revenue generation through online ads. That said, you should still remove the pesky app and below, we will tell you why.

The need for removing hijackers

The main reason why you should take care of on time, aside from the fact that it could be extremely irritating, is the fact that there could be a number of online hazards that your PC could get exposed to in case it ha a hijacker on it. Don’t get us wrong, you are still not dealing with a malicious threat the ranks of Rootkits, Spyware, Ransomware or Trojan Horses. However, you could indeed have your computer exposed to these or other forms of malware if you allow the hijacker to uncontrollably stream its ads and redirects on your screen. Many web-ad sources out there are unreliable and even unsafe and a lot of hackers rely on such online adverts to spread their malware infections. Sure, the hijacker will probably not purposefully expose you to such ads but it’s still possible that some of the advertising materials that brings to your screen could indeed be compromised and unsafe. With this in mind, it should be no surprise that the bet course of action should be to eliminate the pesky app. In order to learn how to properly uninstall the hijacker, have a look at the removal guide down below or maybe use the recommended removal program available on this page – both of the methods should do just fine against

Installation of new software – why you need to be cautious

When installing new programs on their computers, most users make the mistake of opting for the Quick setup configuration. The reason this is a mistake has to do with the fact that many programs (especially if they are free) tend to have additional software elements and apps bundled with them. Oftentimes, such a bundled component could be a hijacker and if you use the Default/Quick setup setting, you’d get that installed on your machine as well. However, if you instead go for the Custom/Advanced setup menu, you should be able to leave out anything added that you might deem undesirable – this is, in fact, exactly what we’d advise you to do when about to install some new program so remember this tip and make sure you implement it from now on.


Type  Browser Hijacker
Danger Level Medium (nowhere near threats like Ransomware, but still a security risk)
Symptoms  Among the most common of symptoms related to browser hijackers are random pop-ups, page redirects and browser modifications that you’ve ever approved.
Distribution Method Hijackers tend to get distributed through spam messages, sketchy web offers and installation bundles.
Detection Tool


If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!

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