Mellowsurvey.com Scam Removal

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How irritating is this virus?

This page aims to help you remove Mellowsurvey.com. These Mellowsurvey.com removal instructions work for Chrome, Firefox and Internet Explorer, as well as every version of Windows.

Are you seeing way too many ads, pop-ups, promotional pages and sponsored links than usual? Is your Chrome or Firefox browser covered up with ads delivered by Mellowsurvey.com? Then you are most probably facing adware activity directly on your computer. This could be an unpleasant experience, especially when the ads become unstoppable and take over your screen. However, there is a solution that will help you stop them and remove the ad-generating scripts from your machine. In case you are heavily irritated by the ads invasion that Mellowsurvey.com exposes you to, on this page, you are going to find a working solution. Here we are going to explain to you how exactly this program snuck inside your system and why is it so aggressive. More importantly, we are going to show you exactly how to remove it from your system and stop the annoying pop-ups, banners, and boxes from appearing on your screen again. Below you will find a removal guide with some detailed instructions and screen shots that will help you uninstall the adware in no time and bring your browsing settings back to normal. So, stay with us until the end of this page to find out more.

Mellowsurvey.com description:

If you’re wondering what exactly Mellowsurvey.com is, this is an ad-generating component, which has been created with the idea to display all kinds of advertisements. The developers behind this program have integrated a special ad-displaying code that easily synchronizes with any browser you may use and effectively displays a huge number of ads, pop-ups, banners, boxes and promotional notifications on your screen. This usually happens every time you open your browser and the reason is that this component is installed directly on your computer. In general, this type of software falls into a specific category known as adware, which comes in short from advertising software. Adware is considered a perfectly legitimate way to display advertisements on the screen of users and is actually a widely spread software tool, used by the online marketing industry. What makes it even more popular is that such an ad-generating component is preferred by many businesses and software developers as a method to generate revenue through paid ads with the help of the well-known Pay-Per-Click scheme.

How is Mellowsurvey.com distributed and installed?

Adware components could usually be found in torrents, spam emails or file sharing platforms where they are packed inside installers, download managers or setups of other software you may download. A very common distribution practice used by many software developers is to bundle an ad-generating application like Mellowsurvey.com along with a piece of software that they distribute for free. In fact, there are many ad-supported programs, games or plugins which come packed with adware that “sponsors” them until you pay for registration. That’s why, if you usually download and install such free applications on your machine, there is a great chance of getting an ad-generating component along with them. The tricky thing is you may not really notice it, especially if you are not attentive during the setup process and just proceed with the normal/standard/quick installation. This is because the adware is not placed there, but could be found in the advanced/custom/manual option during the setup. This is where you are advised to click if you want to prevent such potentially unwanted components from getting installed without your notice.

Is Mellowsurvey.com malicious?

Now this is the question that is probably bothering you the most, especially if you are faced with adware for the first time. Indeed, you may feel like your browser has gone crazy and a nasty virus has probably taken control over it. Luckily, this assumption is wrong, because adware is not a virus, nor a malicious program like a Trojan or Ransomware. To give you a better idea of how harmless adware is, we will say that it cannot replicate on other computers or spread on networks like a virus, nor can it corrupt system files, or encrypt your data like Ransomware does. Therefore, you don’t need to be concerned about your system safety, even if you have Mellowsurvey.com on your PC.

However, adware may easily become a source of serious browsing-related irritation and disturbance when it floods your screen with aggressive and unstoppable pop-ups, banners, boxes, and ads. As a side effect, your system may become sluggish, which may be enough for you to decide to uninstall the adware from your computer. Moreover, this program may keep track of your online searches and activity and collect browsing related data, which may be transmitted to third parties and developers or sold as valuable marketing information. That’s why, in case you wish to completely remove it from your system, we have prepared a helpful removal guide, which you will find below. You can even double check your system with the Mellowsurvey.com removal tool for some remains and traces to make sure this program is no longer silently tracking your online movements.

 SUMMARY:

Name Mellowsurvey.com
Type Browser Hijacker
Danger Level Medium (nowhere near threats like Ransomware, but still a security risk)
Symptoms  Ads, pop-ups, banners and links are constantly interrupting your online activity.
Distribution Method  Mostly distributed in software bundles along with other software, torrents, spam emails, file sharing platforms, download managers and installers.
Detection Tool We generally recommend SpyHunter or a similar anti-malware program that is updated daily.

Keep in mind, SpyHunter’s malware detection tool is free. To remove the infection, you’ll need to purchase the full version.
More information about SpyHunter and steps to uninstall.

 

Mellowsurvey.com Scam Removal


Step1

Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don’t know how to do it).

Step2

This is the most important step. Do not skip it if you want to remove Mellowsurvey.com successfully!

Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab (the “Details” Tab on Win 8 and 10). Try to determine which processes are dangerous. 

malware-start-taskbar

Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:

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Maximum file size: 128MB.

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Scan Results


Virus Scanner Result
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AVG AV
Maldet

After you open their folder, end the processes that are infected, then delete their folders. 

Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections. 

Step3

Hold together the Start Key and R. Type appwiz.cpl –> OK.

appwiz

You are now in the Control Panel. Look for suspicious entries. Uninstall it/them.

Type msconfig in the search field and hit enter. A window will pop-up:

msconfig_opt

Startup —> Uncheck entries that have “Unknown” as Manufacturer or otherwise look suspicious.

Step4

Hold the Start Key and R –  copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

hosts_opt (1)

If there are suspicious IPs below “Localhost” – write to us in the comments.

Open the start menu and search for Network Connections (On Windows 10 you just write it after clicking the Windows button), press enter.

  1. Right-click on the Network Adapter you are using —> Properties —> Internet Protocol Version 4 (ICP/IP), click  Properties.
  2. The DNS line should be set to Obtain DNS server automatically. If it is not, set it yourself.
  3. Click on Advanced —> the DNS tab. Remove everything here (if there is something) —> OK.

DNS

Step5

  • After you complete this step, the threat will be gone from your browsers. Finish the next step as well or it may reappear on a system reboot.

Right click on the browser’s shortcut —> Properties.

NOTE: We are showing Google Chrome, but you can do this for Firefox and IE (or Edge).

browser-hijacker-taskbar-properties

Properties —–> Shortcut. In Target, remove everything after .exe.

ie9-10_512x512  Remove Mellowsurvey.com from Internet Explorer:

Open IE, click  IE GEAR —–> Manage Add-ons.

pic 3

Find the threat —> Disable. Go to IE GEAR —–> Internet Options —> change the URL to whatever you use (if hijacked) —> Apply.

firefox-512 Remove Mellowsurvey.com from Firefox:

Open Firefoxclick  mozilla menu  ——-> Add-ons —-> Extensions.

pic 6

Find the adware/malware —> Remove.
chrome-logo-transparent-backgroundRemove Mellowsurvey.com from Chrome:

Close Chrome. Navigate to:

 C:/Users/!!!!USER NAME!!!!/AppData/Local/Google/Chrome/User Data. There is a Folder called “Default” inside:

Rename the Folder to Backup Default

Rename it to Backup Default. Restart Chrome.

Step6

WARNING!
To remove parasite, you may have to meddle with system files and registries. Making a mistake and deleting the wrong thing may damage your system.
Avoid this by using SpyHunter - a professional Parasite removal tool.

Keep in mind, SpyHunter’s malware & virus scanner is free. To remove the infection, you'll need to purchase its full version. More information about SpyHunter and steps to uninstall.

Type Regedit in the windows search field and press Enter.

Inside, press CTRL and F together and type the threat’s Name. Right click and delete any entries you find with a similar name. If they don’t show up this way, go manually to these directories and delete/uninstall them:

  • HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
    HKEY_CURRENT_USER—-Software—Microsoft—-Windows—CurrentVersion—Run– Random
    HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random

If the guide didn’t help you, download the anti-virus program we recommended or ask us in the comments for guidance!