“Virus” Removal

Keep in mind, SpyHunter’s malware detection tool is free. To remove the infection, you'll need to purchase its full version. More information about SpyHunter and steps to uninstall.

This page aims to help you remove These removal instructions work for Chrome, Firefox and Internet Explorer, as well as every version of Windows.

The article you are reading at the moment was especially assembled to help those struggling with find their way to successfully deal with it. Unfortunately, you most probably are a victim, too.  Hopefully, the information presented below as well as the removal instructions at the end of this web page will be what you need to remove this infection.

What do you know about

To begin with, it is very important for any affected user to be aware of the cause, effects and origin of their recent technical issues. For you, the annoying part represents the constant production of various in shapes and colors ads that really spoil your activities on the web. Every user has a different tolerance limit, however, most of us might find those popping up banners, boxes and new browser tabs extremely irritating. The common name for all ad-producing programs is Browser Hijacker. Of course, the cause of the infection your PC is suffering from, is also a member of that software family. It might be one of the most disturbing types of Browser Hijacker known to users all over the world, because it may constantly strive to increase the number of the ads it shows on your monitor. The reason why it may be likely to behave in this ways is the fact that its creators have programmed it to do so. Its developers often do so because they can directly benefit from the generated ads. This important fact is connected to the possible means of distribution of Browser Hijacker. in Chrome in Chrome might not get distributed in only one way. It can travel inside both torrents and suspicious emails. It can infect webpages and get spread when you visit one of the contaminated ones. Also, it might be a part of a software bundle, which is the most common distribution method developers use to spread that kind of software. Logically, they do so because they have their reasons. First of all, they are paid for every single displayed ad that the infected user could knowingly or unknowingly click on. This is a very successful and absolutely real and legal marketing strategy called “PPC” (pay per click). Second of all, many programmers may bundle with a program they have created in order to be able to easily distribute their own software for free and get as many people as possible download it and use it.

However, it is very important to bear in mind that even if you have downloaded such a contagious software bundle, cannot enter your PC on its own. First you need to install the programs from that bundle. And at that point many users might make a critical mistake. Please remember for your system’s health and good condition that you should always strive to install any software in the most beneficial way for you and the programs inside it. Such an option could be called “Advanced” or “Custom”, but the point is that it will give you all the necessary info about a particular bundle and you will have the chance to avoid installing any suspicious features, additional software or scripts.

Is a “Virus”

Some people like to call a virus, but we feel an important clarification is needed. In the whole article we are talking about the infection that may be irritating your browsing experience and you personally. Nevertheless, this is NOT a virus infection. is simply an ad-producing program that may strive to make money for its developers, however, it is capable of NOTHING malicious. Always bear in mind that real viruses, like Ransomware, can destroy an entire system, make important files inaccessible to the user, turn the given PC into a bot or steal private information. Browser Hijacker, on the other hand, has NEVER been capable of doing something like that. Nonetheless, you may still have to be very careful with it. Sometimes it might be able to employ some shady techniques. For instance, this program might be able to keep track of your habitual browsing preferences and then, using the gathered data from your surfing history, guess what you might be interested in. The whole stream of appearing ads could then be changed and you may only see ads that may mean something to you. Some experts might consider a potentially unwanted piece of software because it may use a lot of resources for producing the ads. As a result, your computer might run slower.

We are here to help you remove

Please, continue reading and pay close attention to the removal instructions below. They have been especially designed to help you uninstall this annoying program. We hope they will be useful, informative and easy-to-perform.


Type Browser Hijacker
Danger Level Medium (nowhere near threats like Ransomware, but still a security risk)
Symptoms Sometimes, the symptoms might be only the appearing ads. Other times, the entire system might run slower or even freeze.
Distribution Method Through the products of the process called software bundling (bundles) and also spam emails, torrents and shady websites.
Detection Tool

Keep in mind, SpyHunter’s malware detection tool is free. To remove the infection, you’ll need to purchase the full version.
More information about SpyHunter and steps to uninstall. Removal


Reboot in Safe Mode (use this guide if you don’t know how to do it).

This was the first preparation.


To remove parasite, you may have to meddle with system files and registries. Making a mistake and deleting the wrong thing may damage your system.
Avoid this by using SpyHunter - a professional Parasite removal tool.

Keep in mind, SpyHunter’s malware detection tool is free. To remove the infection, you'll need to purchase its full version. More information about SpyHunter and steps to uninstall.

Reveal All Hidden Files and Folders.

  • Do not skip this  – may have hidden some of its files.

Hold together the Start Key and R. Type appwiz.cpl –> OK.


You are now in the Control Panel. Look for suspicious entries. Uninstall it/them.

Type msconfig in the search field and hit enter. A window will pop-up:


Startup —> Uncheck entries that have “Unknown” as Manufacturer or otherwise look suspicious.

  • Remember this step – if you have reason to believe a bigger threat (like ransomware) is on your PC, check everything here.


Open the start menu and search for Network Connections (On Windows 10 you just write it after clicking the Windows button), press enter.

  1. Right-click on the Network Adapter you are using —> Properties —> Internet Protocol Version 4 (ICP/IP), click  Properties.
  2. The DNS line should be set to Obtain DNS server automatically. If it is not, set it yourself.
  3. Click on Advanced —> the DNS tab. Remove everything here (if there is something) —> OK.



Right click on the browser’s shortcut —> Properties.

NOTE: We are showing Google Chrome, but you can do this for Firefox and IE (or Edge).


Properties —–> Shortcut. In Target, remove everything after .exe.

ie9-10_512x512  Remove from Internet Explorer:

Open IE, click  IE GEAR —–> Manage Add-ons.

pic 3

Find the threat —> Disable. Go to IE GEAR —–> Internet Options —> change the URL to whatever you use (if hijacked) —> Apply.

firefox-512 Remove from Firefox:

Open Firefoxclick  mozilla menu  ——-> Add-ons —-> Extensions.

pic 6

Find the Browser Hijacker/malware —> Remove.
chrome-logo-transparent-backgroundRemove from Chrome:

Close Chrome. Navigate to:

 C:/Users/!!!!USER NAME!!!!/AppData/Local/Google/Chrome/User Data. There is a Folder called “Default” inside:

Rename the Folder to Backup Default

Rename it to Backup Default. Restart Chrome.

  • At this point the threat is gone from Chrome, but complete the entire guide or it may reappear on a system reboot.


Press CTRL + SHIFT + ESC simultaneously. Go to the Processes Tab. Try to determine which ones are dangerous. Google them or ask us in the comments.


This is the most important and difficult part. If you delete the wrong file, it may damage your system irreversibly. If you can not do this,
>> Download SpyHunter - a professional parasite scanner and remover.

Keep in mind, SpyHunter’s malware detection tool is free. To remove the infection, you'll need to purchase its full version. More information about SpyHunter and steps to uninstall.

Right click on each of the problematic processes separately and select Open File LocationEnd the process after you open the folder, then delete the directories you were sent to.



Type Regedit in the windows search field and press Enter.

Inside, press CTRL and F together and type the threat’s Name. Right click and delete any entries you find with a similar name. If they don’t show this way, go manually to these directories and delete/uninstall them:

  • HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
    HKEY_CURRENT_USER—-Software—Microsoft—-Windows—CurrentVersion—Run– Random
    HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random

Remember to leave us a comment if you run into any trouble!

  • HowToRemove.Guide Team

    Hi Xepos0,
    you have to go in Safe Mode and complete the guide. In Safe Mode the processes are limited and you can easily separate them from normal and suspicious.

  • HowToRemove.Guide Team

    At that point i would suggest to you to download SpyHunter from one of our banners above and use the free scan feature. The scanner will locate any infected files where you can delete them manually. Keep us posted if you need further help.

  • HowToRemove.Guide Team

    Hi Xephos0,
    at this point i would suggest you to to go over the guide again and see if you skipped a step or a command. Either you can purchase SpyHunter and you can post a ticket for the Support to help you.

    • Xephos0

      I’m very sure I’ve followed and read the guide 5 times. Spyhunter, Malwarebytes, Hitman, and Zamana have been used repeatedly to make sure nothing is in the files and given all green.

      When you say post a ticket, do you mean for Spyhunter forums?

      • HowToRemove.Guide Team

        Hi Xephos0,
        yes indeed. The software itself has a customer support where you can post a ticket in the software. But it is for the purchased version only. Tech guy from the support is engaged with your issue and will try to help you remove it.

        • Xephos0

          I see,

          Tech guy from support from SpyHunter or here?

          • HowToRemove.Guide Team

            Yes, the Tech guy from SpyHunter.

  • HowToRemove.Guide Team

    You are welcome 🙂