Prime Soft Inc Uninstall (April 2018 Update)


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This page aims to help you remove Prime Soft Inc. Our removal instructions work for Chrome, Firefox and Internet Explorer, as well as every version of Windows.

In this article, we are going to discuss a potentially unwanted software application (a PUA) called Prime Soft Inc. This software piece have been reported to show various types of ads on the peoples’ screen by integrating with their Chrome, Firefox, IE and other browsers that have been previously installed on the computer. Prime Soft Inc has also been reported to redirect the users’ searches to different commercial web pages and expose them to a huge number of promotional messages. If you have recently detected this software on your PC, then you should know that you are dealing with an Adware. What exactly an “Adware” is, does it pose any security risks and how it could be removed is what we are going to be focusing in the next paragraphs. Stay with us to find out more and make use of the instructions in the Removal Guide below if you want to get your browser back to normal.

Is Prime Soft Inc a dangerous program?

Prime Soft Inc is an ad-generating piece of software or, in short, an Adware. This type of software is typically used to display different ads, pop-ups, banners and commercial messages on the people’s screen. It normally integrates with most of the popular browsers and redirects people’s searches to different web pages.

Many users mistakenly refer to programs like Prime Soft Inc as viruses because they are usually a bit tricky to uninstall and deal with. What is more, such Adware applications can be really irritating and force the user to interact with hundreds of annoying ads, unfamiliar websites, pop-ups and new tabs which are often difficult to remove from the screen.

However, as irritating as they can be, these applications cannot/wouldn’t typically harm your PC the way that a real virus infection (for example a Ransomware or a Trojan horse) could. The purpose of Prime Soft Inc and the programs of this type isn’t to corrupt your system or encrypt your files but to advertise something in your browser. Such pieces of software may show sponsored marketing messages or cause redirects to third-party web pages with the purpose of bringing them traffic and clicks. The owners of Adware use such programs as advertising tools which help them to earn revenue by promoting products or services, increasing their sales by advertising new software, online shops, etc. The creators of Adware apps may also set them to track down the people’s online activities, recent searches, likes, shares, location and other browsing-related (telemetry) data for the purposes of marketing research and analysis.

Prime Soft Inc Uninstall

If you have a Windows virus, continue with the guide below.

If you have a Mac virus, please use our How to remove Ads on Mac guide.

If you have an Android virus, please use our Android Malware Removal guide.

If you have an iPhone virus, please use our iPhone Virus Removal guide


Step1

Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don’t know how to do it).

Step2

WARNING! READ CAREFULLY BEFORE PROCEEDING!

Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab (the “Details” Tab on Win 8 and 10). Try to determine which processes are dangerous. 

malware-start-taskbar

Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:

Drag and Drop Files Here to Scan
Maximum file size: 128MB.

This scanner is free and will always remain free for our website's users. You can find its full-page version at: https://howtoremove.guide/online-virus-scanner/




Scan Results


Virus Scanner Result
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AVG AV
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After you open their folder, end the processes that are infected, then delete their folders. 

Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections. 

Step3

Hold together the Start Key and R. Type appwiz.cpl –> OK.

appwiz

You are now in the Control Panel. Look for suspicious entries. Uninstall it/them.

Type msconfig in the search field and hit enter. A window will pop-up:

msconfig_opt

Startup —> Uncheck entries that have “Unknown” as Manufacturer or otherwise look suspicious.

Step4

Hold the Start Key and R –  copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

hosts_opt (1)

If there are suspicious IPs below “Localhost” – write to us in the comments.

Open the start menu and search for Network Connections (On Windows 10 you just write it after clicking the Windows button), press enter.

  1. Right-click on the Network Adapter you are using —> Properties —> Internet Protocol Version 4 (ICP/IP), click  Properties.
  2. The DNS line should be set to Obtain DNS server automatically. If it is not, set it yourself.
  3. Click on Advanced —> the DNS tab. Remove everything here (if there is something) —> OK.

DNS

Step5

  • After you complete this step, the threat will be gone from your browsers. Finish the next step as well or it may reappear on a system reboot.

Right click on the browser’s shortcut —> Properties.

NOTE: We are showing Google Chrome, but you can do this for Firefox and IE (or Edge).

browser-hijacker-taskbar-properties

Properties —–> Shortcut. In Target, remove everything after .exe.

ie9-10_512x512  Remove Prime Soft Inc  from Internet Explorer:

Open IE, click  IE GEAR —–> Manage Add-ons.

pic 3

Find the threat —> Disable. Go to IE GEAR —–> Internet Options —> change the URL to whatever you use (if hijacked) —> Apply.

firefox-512 Remove Prime Soft Inc  from Firefox:

Open Firefoxclick  mozilla menu  ——-> Add-ons —-> Extensions.

pic 6

Find the adware/malware —> Remove.
chrome-logo-transparent-backgroundRemove Prime Soft Inc  from Chrome:

Close Chrome. Navigate to:

 C:/Users/!!!!USER NAME!!!!/AppData/Local/Google/Chrome/User Data. There is a Folder called “Default” inside:

Rename the Folder to Backup Default

Rename it to Backup Default. Restart Chrome.

Step6

Type Regedit in the windows search field and press Enter.

Inside, press CTRL and F together and type the threat’s Name. Right click and delete any entries you find with a similar name. If they don’t show up this way, go manually to these directories and delete/uninstall them:

  • HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
    HKEY_CURRENT_USER—-Software—Microsoft—-Windows—CurrentVersion—Run– Random
    HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random

According to most laws, Adware programs aren’t an illegal type of software and are typically not considered to be security threats. After becoming part of the system, however, such software may impose certain changes to the default web browser and cause some issues with the normal browsing. An ad-supported application such as Prime Soft Inc may force you to visit non-reputed or high-risk web pages. It is also possible that that such software may eventually display malicious ads in its stream and if you accidentally click on such a malicious or misleading advert, you may end up getting some nasty virus such as a Trojan or a Ransomware on your PC. Therefore, it’s a good idea to generally avoid ads and other pop-ups generated by this type of software.

In fact, having the Adware uninstalled is what we would recommend you not only as a permanent solution for avoiding annoying ads while surfing as a way of protecting your computer and privacy. It is also a good idea to have a reliable anti-malware program (such as the professional malware-removal software on this page) and use it to remove potentially unwanted programs from your system. However, if you do not want to use additional software to remove the unwanted app, you may instead use our manual removal instructions that are under the article.

Ad-generating applications are typically distributed through software packages!

Adware programs typically get installed on the users’ computers via various free software bundles (free app setups, games, converters, automatic installers, audio/video players, torrents, etc.). People often allow them to become part of the system by ignoring the installation procedure, not reading the EULA and skipping the customization options.

Fortunately, there is an easy way to avoid the installation of potentially unwanted applications. All you’d need to do is start paying more attention to program descriptions and always make sure you choose User or Advanced settings when installing new software. Our “How to remove” experts also remind you to only use reliable download sources and to read the End User License Agreement and the Privacy Policy as this is really important if you want to avoid the installation of any unwanted applications.

Name Prime Soft Inc
Type  Adware
Danger Level Medium (nowhere near threats like Ransomware, but still a security risk)
Symptoms This program may display misleading pop-up ads, banners, ads embedded in the text, and other similar ad content and spoil your browsing pleasure.
Distribution Method Software bundles, free installation packages, torrents, spam messages, free download links, shareware, attractive new app setups, etc.
Detection Tool

If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!


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