If your computer has been infected by [email protected] Virus , then chances are you are already familiar with the fact due to the ransom that is being demanded from you. What you are dealing with is a very potent virus from the ransomware family, it makes money for its creators by encrypting files on infected computers and blackmailing the user for their recovery. What makes ransomware so dangerous is the fact that any files encrypted by them remain so even after the virus is removed. This article will aid you in dealing with this problem. Please read everything before jumping into the removal guide, because some basic knowledge of these viruses is not only recommended, but almost mandatory.
[email protected] Virus – how it works
Ransomware viruses are typically installed silently in the background – they will try to remain invisible on your machine for as long as possible. They will only reveal themselves after they’ve done their job – that is to encrypt your files. Please note that it is possible to recognize their presence and stop them before they are able to finish their work. The general symptoms include severe computer slowdown, programs failing to work for no apparent reason and files mysteriously changing their file extensions. Since ransomware agents have been steadily growing in popularity in recent years it is worth noting these facts. If, in the future, you suspect that your computer is under attack by a ransomware similar to this one you may recognize it by opening your task manager and looking for processes that take an excessive amount of CPU power and memory. Typically, there will try to pose as windows related processes or mimic other programs. Shut any suspicious process immediately, then turn of your PC and seek help.
How to recover files encrypted by [email protected] Virus
As mentioned above, please note that removing the virus itself will not be enough to recover your files. It is, however, necessary to do that first. Recovering your files will be a trickier business.
- Should you pay the ransom?
Just paying the ransom is definitely an appealing idea, especially if you don’t want to waste any time on the matter. Unfortunately, this is exactly what the hackers want from you and precisely the reason why ransomware has been growing in popularity. Paying the ransom is actually a fairly bad idea. Not only the cyber criminals will use this money to release new and better types of ransomware, but there is also no guarantee that you’ll actually be able to recover your files! Indeed, many people have gotten burnt in this way, as criminals naturally have no customer support and neither do they offer any refunds.
Your computer may also be infected by a Trojan horse
Ransomware viruses like [email protected] Virus are very often distributed by another type of virus called Trojan horses. Trojan horses specialize in infiltrating your computer, they can remain hidden for a very long time. The Trojan horse will download the ransomware from a remote site and install it silently without giving any indication of the fact. Unfortunately, manual detection and removal for most Trojan horses is very hard, even next to impossible. We recommend that you scan your computer with a good anti-virus or anti-malware program to be certain that your computer is clean. If you don’t have anything readily available, you can try to download the recommended tool we’ve found to work best with it. Of course, it is also possible that your computer has been infected in the traditional manner – by clicking on a malicious link or downloading an infected email attachment file, but in our opinion one can never be too careful.
|Name||[email protected] Virus|
|Danger Level||High (This is one of the most dangerous viruses in existence)|
|Symptoms||Severe computer slowdown, followed by file encryption and eventually a virus self-reveal with a ransom demand.|
|Distribution Method||Typically loaded with the help of a trojan horse, but can also be installed via a traditional method like infected email attachment file.|
|Detection Tool||Ransomware are notoriously difficult to track down. Use SpyHunter – a professional parasite scanner – to make sure you find all files related to the infection.|
[email protected] Virus Ransomware Removal
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Reboot in Safe Mode (use this guide if you don’t know how to do it).
This is the first preparation.
The first thing you must do is Reveal All Hidden Files and Folders.
- Do not skip this. [email protected] Virus may have hidden some of its files.
Hold the Start Key and R – copy + paste the following and click OK:
A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:
If there are suspicious IPs below “Localhost” – write to us in the comments.
Type msconfig in the search field and hit enter. A window will pop-up:
Go in Startup —> Uncheck entries that have “Unknown” as Manufacturer.
Press CTRL + SHIFT + ESC simultaneously. Go to the Processes Tab. Try to determine which ones are a virus. Google them or ask us in the comments.
WARNING! READ CAREFULLY BEFORE PROCEEDING!
This is the most important and difficult part. If you delete the wrong file, it may damage your system irreversibly. If you can not do this,
>> Download SpyHunter - a professional parasite scanner and remover.
Right click on each of the virus processes separately and select Open File Location. End the process after you open the folder, then delete the directories you were sent to.
Type Regedit in the windows search field and press Enter. Once inside, press CTRL and F together and type the virus’s Name.
Search for the ransomware in your registries and delete the entries. Be extremely careful – you can damage your system if you make a big mistake.
Type each of the following in the Windows Search Field:
Delete everything in Temp. The rest just check our for anything recently added. Remember to leave us a comment if you run into any trouble!
How to Decrypt files infected with [email protected] Virus
There is only one known way to remove the virus’ encryption that MAY work (no guarantees) – reversing your files to a previous state. There are two options you have for this:
The first is using a system backup. Search for Backup and Restore in the windows search field —–> “Select another backup to restore files from”
If you have no backups, your option is Recuva
Go to the official site for Recuva and download its free version. When you start the program, select the file types you want to recover. You probably want all files. Next select the location. You probably want Recuva to scan all locations.
Click on the box to enable Deep Scan. The program will now start working and it may take a really long time to finish, so be patient and take a break if necessary.
You will now get a big list of files to pick from. Select all relevant files you need and click Recover.
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