Browser Redirect “Malware” Removal (Chrome/FF/IE)

How irritating is this problem? (3 votes, average: 5.00)

This page aims to help you remove “Malware”. Our removal instructions work for Chrome, Firefox and Internet Explorer, as well as every version of Windows.

One of the most commonly encountered issues by PC users is the appearance of unwanted and intrusive ads and page redirects inside their browser as well as the unauthorized replacement of the browser’s starting page and search engine tool. Although this typically isn’t a huge problem, the unwanted browser changes as well as the frequently generated advertising materials can really get on one’s nerves and make using any browsing program quite an unpleasant experience.

The typical culprit for such browsing-related issues are different browser extension-like software tools known under the collective term of browser hijackers. A browser hijacker is any piece of software that can get itself attached to your Chrome, Opera, Firefox or Edge browser (or any other browser on your system) and initiate unpleasant advertising and promotion-oriented activities (such as the ones we already pointed out). This is, however, not the same as having your machine attacked by a virus program – hijackers are not like Ransomware or Trojan Horse viruses. They won’t typically attempt to harm your machine in any way since the main purpose of most such applications is to simply spam you with ads and generate revenue through the said ads. This also explains why the advertisements can get so incredibly annoying and aggressive at times which is also the reason why most people do not want to have hijacker components inside their browsers even if some hijackers appear to come with certain useful features.

Here is where the other issue with the hijacker software category is. Their removal isn’t always as easy as we’d like it to be. A typical browser hijacker application can actually be quite tricky to get rid of if you aren’t aware of the specifics of this type of software. This is, in fact, the main reason behind coming up with this article. Here, in this post, our goal is to inform our readers with regards to the most important characteristics of the hijacker and help them remove any such applications they might have on their PCs. Therefore, in the guide that’s right below, we have included a list of detailed steps that can help each and every one of you manually get rid of the hijacker app – a new and very widely-spread piece of software that possesses hijacker-like features. “Malware” Removal

If you have a Windows virus, continue with the guide below.

If you have a Mac virus, please use our How to remove Ads on Mac guide.

If you have an Android virus, please use our Android Malware Removal guide.

If you have an iPhone virus, please use our iPhone Virus Removal guide


Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don’t know how to do it).



Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab (the “Details” Tab on Win 8 and 10). Try to determine which processes are dangerous. 


Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:

Drag and Drop Files Here to Scan
Maximum file size: 128MB.

This scanner is free and will always remain free for our website's users. You can find its full-page version at:

Scan Results

Virus Scanner Result

After you open their folder, end the processes that are infected, then delete their folders. 

Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections. 


Hold together the Start Key and R. Type appwiz.cpl –> OK.


You are now in the Control Panel. Look for suspicious entries. Uninstall it/them.

Type msconfig in the search field and hit enter. A window will pop-up:


Startup —> Uncheck entries that have “Unknown” as Manufacturer or otherwise look suspicious.


Hold the Start Key and R –  copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

hosts_opt (1)

If there are suspicious IPs below “Localhost” – write to us in the comments.

Open the start menu and search for Network Connections (On Windows 10 you just write it after clicking the Windows button), press enter.

  1. Right-click on the Network Adapter you are using —> Properties —> Internet Protocol Version 4 (ICP/IP), click  Properties.
  2. The DNS line should be set to Obtain DNS server automatically. If it is not, set it yourself.
  3. Click on Advanced —> the DNS tab. Remove everything here (if there is something) —> OK.



  • After you complete this step, the threat will be gone from your browsers. Finish the next step as well or it may reappear on a system reboot.

Right click on the browser’s shortcut —> Properties.

NOTE: We are showing Google Chrome, but you can do this for Firefox and IE (or Edge).


Properties —–> Shortcut. In Target, remove everything after .exe.

ie9-10_512x512  Remove from Internet Explorer:

Open IE, click  IE GEAR —–> Manage Add-ons.

pic 3

Find the threat —> Disable. Go to IE GEAR —–> Internet Options —> change the URL to whatever you use (if hijacked) —> Apply.

firefox-512 Remove from Firefox:

Open Firefoxclick  mozilla menu  ——-> Add-ons —-> Extensions.

pic 6

Find the adware/malware —> Remove.
chrome-logo-transparent-backgroundRemove from Chrome:

Close Chrome. Navigate to:

 C:/Users/!!!!USER NAME!!!!/AppData/Local/Google/Chrome/User Data. There is a Folder called “Default” inside:

Rename the Folder to Backup Default

Rename it to Backup Default. Restart Chrome.


Type Regedit in the windows search field and press Enter.

Inside, press CTRL and F together and type the threat’s Name. Right click and delete any entries you find with a similar name. If they don’t show up this way, go manually to these directories and delete/uninstall them:

  • HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
    HKEY_CURRENT_USER—-Software—Microsoft—-Windows—CurrentVersion—Run– Random
    HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random

If, for some reason, the instructions on how to manually remove do not work in your specific case or if you find them too complicated and would rather not tinker with your PC in that way, we can also offer you an alternative solution in the form of a professional removal tool for unwanted and potentially hazardous software. You can find it inside the guide as well so go ahead and have a look at it if you think it would be a better removal option for you.

What more you should know about the hijacker software category

As we said before, a hijacker app is definitely not as dangerous as a Ransomware cryptovirus or a Trojan Horse infection (or any other type of software). However, still most security researchers advise to remove any apps like “Malware” from the computer as a precautionary measure against actual malware attacks. The reason for that is the fact that hijackers such as tend to randomly and uncontrollably stream all kinds of ads to the users’ screens. Some of those banners, pop-ups, blinking boxes and page redirects might indeed represent legitimate online offers but this might not always be the case. There are many hackers out there who rely on misleading advertising materials in order to get their viruses inside users’ PCs and you can easily stumble upon some unreliable advert that might be hazardous if there’s a hijacker on your computer. That is why, it is pretty much always better to simply remove apps like “Mlaware” instead of allowing them to remain on the PC.

You should be careful while online!

Most users land and other similar hijackers on their PCs because they aren’t careful enough while on the Internet. Random advertising messages or spam letters and e-mails as well as low-quality downloads, torrents and obscure sites with questionable reputation can all get you a hijacker before you even know it. This could also happen if you rush through the installation of some program without first looking at the setup details and finding your if there aren’t any bundled optional installation components that might be unwanted. Oftentimes hijackers get bundled with other programs which is why it is essential you always use the Advanced setup option when installing anything new on your PC. That would allow you to see if and what’s been bundled and leave out whatever you deem undesirable.


Type  Browser Hijacker
Danger Level Medium (nowhere near threats like Ransomware, but still a security risk)
Symptoms  A hijacker is likely going to take control over some of your browser’s settings and flood your screen with nagging ads and page redirects.
Distribution Method Mainly through fake and deceitful web ads, download bundles and spam letters.
Detection Tool

If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!

Leave a Comment