Mac Virus

Remove “Virus” (Mac)

Parasite may reinstall itself multiple times if you don't delete its core files. We recommend downloading ComboCleaner to scan for malicious programs installed with it. This may save you hours and cut down your time to about 15 minutes. 

Download ComboCleaner Anti-Malware

More information about ComboCleaner and steps to uninstall. Please review ComboCleaner's EULA and Privacy Policy. Keep in mind, only ComboCleaner’s scanner is free. If it detects a malware, you'll need to purchase its full version to remove it.

An aggressive stream of ads, pop-up banners and different redirect links is something that you most probably wouldn’t like to experience while browsing the web but since you are reading the information on this page, we assume that this is actually what has brought you here. You most probably have noticed some strange changes inside your Chrome, Firefox,Safari (or whatever browser you are currently using as your main one) as well as a stream of nagging commercial messages on every web page that you visit. You may also have noticed some unwelcome changes inside your homepage or in the main search engine. In addition, an automatic page-redirect service which has started to page-redirect most of your searches to specific websites may have been added to your browser. Before you assume that you might have been attacked by some nasty virus (or a stealthy malware like a Trojan, a Spyware or some nasty Ransomware), however, let us tell you that the most probable source of these changes is an app called This app is a new addition to the browser hijacker family and is a common source of browser irritation for many. So, in case the nagging messages that get displayed on your screen are “sponsored by” or “generated by”, then this is the application that you have to deal with if you want to remove the aggressive ads to uninstall the imposed browser modifications from your main browsing program.

We need to warn you, though, that dealing with a representative of the browser hijacker category may not be easy. The main reason why most web users don’t want to have such software in their computers is because apps like these typically tend to get in the way rather than improve the web browsing experience. They normally try to make you interact with as many ads, pop-ups and banners as possible and to redirect you to specific sponsored sites, the clicks on which generate income for the creators of the browser hijacker. In many cases, aggressive advertising methods such as Pay-Per-Click are incorporated in the activity of applications like and they dictate their behavior. Therefore, no matter how much you try to close the sponsored ads or to remove them from the screen, they will pop-up again and again unless you uninstall the software that is generating them.

Potential dangers of keeping browser hijackers in your system

The browsing disturbance and the potentially unwanted browser changes are definitely an unpleasant effect of having an application like on your PC. However, what’s worse is that a major risk for your safety may come from clicking on the unfamiliar links and random messages generated by the hijacker as those may redirect you to dangerous web locations. This is because the ads and the offers that get shown on your screen by the hijacker typically don’t go through any quality control. They may originate from sites with questionable reputation or ones with weak security as well as from all kinds of sketchy sources, which, in turn, opens room for the distribution of different security hazards, including nasty infections like Trojans, Rootkits and even Ransomware viruses. Unfortunately, it is almost impossible to distinguish normal ads from malicious ones. That’s why it is best to stay away from such random messages and get rid of any software that is spamming you with them.


Type  Browser Hijacker
Danger Level Medium (nowhere near threats like Ransomware, but still a security risk)
Symptoms  Your screen may get spammed with various aggressive ads, pop-ups and redirects.
Distribution Method Spam messages, free software bundles, automatic installers, ads, torrents, freeware and shareware sites.
Detection Tool

Remove “Virus”


We get asked this a lot, so we are putting it here: Removing parasite manually may take hours and damage your system in the process. We recommend downloading ComboCleaner to see if it can detect parasite files for you.

The first thing you need to do is to Quit Safari (if it is opened). If you have trouble closing it normally, you may need to Force Quit Safari:

You can choose the Apple menu and click on Force Quit.

Alternatively you can simultaneously press (the Command key situated next to the space bar), Option (the key right next to it) and Escape (the key located at the upper left corner of your keyboard).

If you have done it right a dialog box titled Force Quit Applications will open up.

In this new dialog window select Safari, then press the Force Quit button, then confirm with Force Quit again.

Close the dialog box/window.



To remove parasite on your own, you may have to meddle with system files and registries. If you were to do this, you need to be extremely careful, because you may damage your system.

If you want to avoid the risk, we recommend downloading ComboCleaner
a professional malware removal tool.

More information on ComboCleaner, steps to uninstallEULA, and Privacy Policy.

Start Activity Monitor by opening up Finder, then proceed to activity-monitor

Once there, look at all the processes: if you believe any of them are hijacking your results, or are part of the problem, highlight the process with your mouse, then click the “i” button at the top. This will open up the following box:


Now click on Sample at the bottom:


Do this for all processes you believe are part of the threat, and run any suspicious files in our online virus scanner, then delete the malicious files:

Drag and Drop Files Here to Scan
Maximum file size: 128MB.

This scanner is free and will always remain free for our website's users. You can find its full-page version at:

Scan Results

Virus Scanner Result


The next step is to safely launch Safari again. Press and hold the Shift key while relaunching Safari. This will prevent Safari’s previously opened pages from loading again. Once Safari is opened up, you can release the Shift key.

On the off chance that you are still having trouble with scripts interrupting the closing of unwanted pages in Safari, you may need to take some additional measures.

First, Force Quit Safari again.

Now if you are using a Wi-Fi connection turn it off by selecting Wi-Fi off in you Mac’s Menu. If you are using a cable internet (Ethernet connection), disconnect the Ethernet cable.


Re-Launch Safari but don’t forget to press and hold the Shift button while doing it, so no previous pages can be opened up. Now, Click on Preferences in the Safari menu,

Preferences in Safari

and then again on the Extensions tab,

extensions in safari

Select and Uninstall any extensions that you don’t recognize by clicking on the Uninstall button. If you are not sure and don’t want to take any risks you can safely uninstall all extensions, none are required for normal system operation.

The threat has likely infected all of your browsers. The instructions below need to be applied for all browsers you are using.

Again select Preferences in the Safari Menu, but this time click on the Privacy tab,
Privacy in Safari

Now click on Remove All Website Data, confirm with Remove Now. Keep in mind that after you do this all stored website data will be deleted. You will need to sign-in again for all websites that require any form of authentication.

Still in the Preferences menu, hit the General tab

General Tab in Safari

Check if your Homepage is the one you have selected, if not change it to whatever you prefer.
Default Home Page

Select the History menu this time, and click on Clear History. This way you will prevent accidentally opening a problematic web page again.

firefox-512 How to Remove From Firefox in OSX:

Open Firefoxclick on mozilla menu (top right) ——-> Add-onsHit Extensions next.

pic 6

The problem should be lurking somewhere around here –  Remove it. Then Refresh Your Firefox Settings.

chrome-logo-transparent-backgroundHow to Remove From Chrome in OSX:

 Start Chrome, click chrome menu icon —–>More Tools —–> Extensions. There,  find the malware and  select  chrome-trash-icon.

pic 8

 Click chrome menu icon again, and proceed to Settings —> Search, the fourth tab, select Manage Search Engines.  Delete everything but the search engines you normally use. After that Reset Your Chrome Settings.

If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!

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