Remove “Virus” (April 2020 Update)

Remove “Virus” (April 2020 Update)Remove “Virus” (April 2020 Update)Remove “Virus” (April 2020 Update)


This page aims to help you remove “Virus”. Our removal instructions work for Chrome, Firefox and Safari, as well as every version of Windows and MacOS.

If there are ads and sudden page-redirects in your browser that are bothering you right now, there are basically two possible reasons why they are appearing on your screen. The first one is the sites you are visiting – as you likely know, most sites have ads in them that help their creators and owners earn income from their sites. The second potential reason for the appearance of the invasive advertising messages inside your Firefox, Safari, Chrome, Edge (or some other) browser is the presence of an adware or a browser hijacker app in the browsing program. These software categories are normally used as ad-generating tools that directly stream commercial messages inside the user’s browser regardless of what site the user is currently on. The difference between adware and hijackers is that the browser hijackers may also change your starting page, new-tab page, search engine, toolbar and other elements of the browser in order to make the ad-generation even more invasive and, in turn, more effective. After all, the whole idea of this aggressive advertising campaigns is to make the users interact with the advertisements which is the thing that earns money for the adware/browser hijacker owners.

Here, our focus will be an app named which a lot of users have made complaints about – this app is a typical browser hijacker as it is known to make unwanted changes in the browser as well as spam it with ads, pop-ups, page-redirect hyperlinks and other invasive content. Most users are displeased by this type of activities and want the hijacker removed. However, it may sometimes be a bit tricky to properly and fully uninstall and that is why we will give you a guide that will help you with the full removal of the annoying application:

Be careful with the different ads you may come across while the hijacker is still active in your machine

Although the browser hijacker apps are typically legal and non-harmful applications, they are still software pieces that tend to do something in your computer that you don’t want them to. In this case, this thing is the introduction of unwanted changes in the browser and the generation of random ads and page-redirects. This could, potentially, lead to some unwanted consequences such as the exposure to unsafe web addresses. In the worst case scenario, you may even get redirected to some phishing page or a malware-infested site with Trojans or Ransomware cryptoviruses in it. Naturally, the wise thing to do in order to prevent this from happening would be to uninstall, which is exactly the thing that we would advise you to do next. You really do not need an infection with some insidious Ransomware infection in your computer and due to this we believe that it is best to take this matter into your own hands and get rid of the invasive app when there is still enough time to do it. If you have any questions you’d like to ask us with regards to this unwanted hijacker, you can write us in the comments section and we will do our best to answer you in the most helpful way we can.


Type  Browser Hijacker
Danger Level Medium (nowhere near threats like Ransomware, but still a security risk)
Symptoms  The typical symptoms associated with browser hijacker are unwanted changes in the browser and pesky ads on every webpage you visit.
Distribution Method Some of the more commonly used methods of browser hijacker distribution involve the use of misleading web prompts and spam e-mails.
Detection Tool

Remove “Virus”

If you have a Windows virus, continue with the guide below.

If you have a Mac virus, please use our How to remove Ads on Mac guide.

If you have an Android virus, please use our Android Malware Removal guide.

If you have an iPhone virus, please use our iPhone Virus Removal guide

Remove “Virus” (April 2020 Update)

Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don’t know how to do it).

Remove “Virus” (April 2020 Update)


Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab (the “Details” Tab on Win 8 and 10). Try to determine which processes are dangerous. 

Remove “Virus” (April 2020 Update)

Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:

Remove “Virus” (April 2020 Update)
Drag and Drop Files Here to Scan
Maximum file size: 128MB.

This scanner is free and will always remain free for our website's users. You can find its full-page version at:

Scan Results

Virus Scanner Result
Remove “Virus” (April 2020 Update)ClamAV
Remove “Virus” (April 2020 Update)AVG AV
Remove “Virus” (April 2020 Update)Maldet

After you open their folder, end the processes that are infected, then delete their folders. 

Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections. 

Remove “Virus” (April 2020 Update)

Hold together the Start Key and R. Type appwiz.cpl –> OK.

Remove “Virus” (April 2020 Update)

You are now in the Control Panel. Look for suspicious entries. Uninstall it/them.

Type msconfig in the search field and hit enter. A window will pop-up:

Remove “Virus” (April 2020 Update)

Startup —> Uncheck entries that have “Unknown” as Manufacturer or otherwise look suspicious.

Remove “Virus” (April 2020 Update)

Hold the Start Key and R –  copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

Remove “Virus” (April 2020 Update)

If there are suspicious IPs below “Localhost” – write to us in the comments.

Open the start menu and search for Network Connections (On Windows 10 you just write it after clicking the Windows button), press enter.

  1. Right-click on the Network Adapter you are using —> Properties —> Internet Protocol Version 4 (ICP/IP), click  Properties.
  2. The DNS line should be set to Obtain DNS server automatically. If it is not, set it yourself.
  3. Click on Advanced —> the DNS tab. Remove everything here (if there is something) —> OK.

Remove “Virus” (April 2020 Update)

Remove “Virus” (April 2020 Update)

  • After you complete this step, the threat will be gone from your browsers. Finish the next step as well or it may reappear on a system reboot.

Right click on the browser’s shortcut —> Properties.

NOTE: We are showing Google Chrome, but you can do this for Firefox and IE (or Edge).

Remove “Virus” (April 2020 Update)

Properties —–> Shortcut. In Target, remove everything after .exe.

Remove “Virus” (April 2020 Update)

Remove “Virus” (April 2020 Update)  Remove from Internet Explorer:

Open IE, click  Remove “Virus” (April 2020 Update) —–> Manage Add-ons.

Remove “Virus” (April 2020 Update)

Find the threat —> Disable. Go to Remove “Virus” (April 2020 Update) —–> Internet Options —> change the URL to whatever you use (if hijacked) —> Apply.

Remove “Virus” (April 2020 Update) Remove from Firefox:

Open Firefoxclick  Remove “Virus” (April 2020 Update)  ——-> Add-ons —-> Extensions.

Remove “Virus” (April 2020 Update)

Find the adware/malware —> Remove.
Remove “Virus” (April 2020 Update)Remove from Chrome:

Close Chrome. Navigate to:

 C:/Users/!!!!USER NAME!!!!/AppData/Local/Google/Chrome/User Data. There is a Folder called “Default” inside:

Remove “Virus” (April 2020 Update)

Rename it to Backup Default. Restart Chrome.

Remove “Virus” (April 2020 Update)

Type Regedit in the windows search field and press Enter.

Inside, press CTRL and F together and type the threat’s Name. Right click and delete any entries you find with a similar name. If they don’t show up this way, go manually to these directories and delete/uninstall them:

  • HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
    HKEY_CURRENT_USER—-Software—Microsoft—-Windows—CurrentVersion—Run– Random
    HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random

If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!


About the author


Brandon Skies

Brandon is a researcher and content creator in the fields of cyber-security and virtual privacy. Years of experience enable him to provide readers with important information and adequate solutions for the latest software and malware problems.

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