Browser Redirect

Remove (Chrome/FF/IE) Nov. 2018 Update

How irritating is this problem? (4 votes, average: 5.00)

This page aims to help you remove Our removal instructions work for Chrome, Firefox and Internet Explorer, as well as every version of Windows.

Some of the most irritating unwanted software components you could get on your PC are the so-called browser hijackers – they are similar to extensions for different browsers like Chrome and Firefox but instead of doing something helpful, they mostly annoy you with endless ads and page-redirects. Oftentimes, a hijacker would also try to make some changes to your browser – for instance, it might replace your preferred search engine without asking you for a permission or change the address of your starting page or new-tab page. Of course, most users would not appreciate such uncalled for changes to their browsers. It should also be noted that the new components imposed by the hijacker are likely going to make the browser less effective and more difficult to use. Besides, let’s not forget about the constant barrage of adverts, banners, redirects to advertising-oriented pages and all other sorts of irritating and obstructive activities you are likely to be force to experience if a hijacker has gotten installed on your PC.

Now, though incredibly annoying at times, the good thing about hijackers is that they are not as harmful as some users might think they are. For the most part, a hijacker’s purpose would be limited to spamming you with ads and redirecting you to sites and pages that it is supposed to promote. Through those activities, the nagging app earns advertising revenue for its developers. As annoying as all of this may be, there is a silver lining to it because at least you aren’t dealing with some highly-harmful threat like a Trojan, a Ransomware or a Spyware infection. Still, we understand if you can’t tolerate such an app on your PC and that’s why, in the next guide, we will show you the steps you’d need to follow in order to remove one of the most recent and currently most widespread hijackers – the so-called


If you have a Windows virus, continue with the guide below.

If you have a Mac virus, please use our How to remove Ads on Mac guide.

If you have an Android virus, please use our Android Malware Removal guide.

If you have an iPhone virus, please use our iPhone Virus Removal guide


Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don’t know how to do it).



Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab (the “Details” Tab on Win 8 and 10). Try to determine which processes are dangerous. 


Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:

Drag and Drop Files Here to Scan
Maximum file size: 128MB.

This scanner is free and will always remain free for our website's users. You can find its full-page version at:

Scan Results

Virus Scanner Result

After you open their folder, end the processes that are infected, then delete their folders. 

Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections. 


Hold together the Start Key and R. Type appwiz.cpl –> OK.


You are now in the Control Panel. Look for suspicious entries. Uninstall it/them.

Type msconfig in the search field and hit enter. A window will pop-up:


Startup —> Uncheck entries that have “Unknown” as Manufacturer or otherwise look suspicious.


Hold the Start Key and R –  copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

hosts_opt (1)

If there are suspicious IPs below “Localhost” – write to us in the comments.

Open the start menu and search for Network Connections (On Windows 10 you just write it after clicking the Windows button), press enter.

  1. Right-click on the Network Adapter you are using —> Properties —> Internet Protocol Version 4 (ICP/IP), click  Properties.
  2. The DNS line should be set to Obtain DNS server automatically. If it is not, set it yourself.
  3. Click on Advanced —> the DNS tab. Remove everything here (if there is something) —> OK.



  • After you complete this step, the threat will be gone from your browsers. Finish the next step as well or it may reappear on a system reboot.

Right click on the browser’s shortcut —> Properties.

NOTE: We are showing Google Chrome, but you can do this for Firefox and IE (or Edge).


Properties —–> Shortcut. In Target, remove everything after .exe.

ie9-10_512x512  Remove from Internet Explorer:

Open IE, click  IE GEAR —–> Manage Add-ons.

pic 3

Find the threat —> Disable. Go to IE GEAR —–> Internet Options —> change the URL to whatever you use (if hijacked) —> Apply.

firefox-512 Remove from Firefox:

Open Firefoxclick  mozilla menu  ——-> Add-ons —-> Extensions.

pic 6

Find the adware/malware —> Remove.
chrome-logo-transparent-backgroundRemove from Chrome:

Close Chrome. Navigate to:

 C:/Users/!!!!USER NAME!!!!/AppData/Local/Google/Chrome/User Data. There is a Folder called “Default” inside:

Rename the Folder to Backup Default

Rename it to Backup Default. Restart Chrome.


Type Regedit in the windows search field and press Enter.

Inside, press CTRL and F together and type the threat’s Name. Right click and delete any entries you find with a similar name. If they don’t show up this way, go manually to these directories and delete/uninstall them:

  • HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
    HKEY_CURRENT_USER—-Software—Microsoft—-Windows—CurrentVersion—Run– Random
    HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random

Some things you should know about hijacker apps like

Even if it is nowhere near as dangerous and as problematic as an actual form of malware like the insidious Ransomware cryptoviruses or the sneaky Trojan Horse malware programs, is not a software piece that we’d advise you to keep on your personal computer. Obviously, one of the reasons you should remove it is that it’s likely not going to allow you to normally surf the Internet without constantly obstructing you. However, aside from that, one other thing to be noted about hijackers like is that their ads and random redirects could sometimes expose your system to different kinds of danger. Though this doesn’t happen too often, it’s still a real possibility and this is why you need to ensure that your PC is clean and that it doesn’t have any potentially unwanted ad-generating components on it. For the same reason, we also advise you to get a reliable antivirus or anti-malware tool (like the one from the guide above) to keep your system protected and to stay away from anything suspicious and potentially hazardous that you might find on the Internet.


Type  Browser Hijacker
Danger Level Medium (nowhere near threats like Ransomware, but still a security risk)
Symptoms  Hijackers can be easily noticed due to their nagging ads, page redirects and imposed browser modifications.
Distribution Method Different kinds of spam messages, misleading web advertisements and installation bundles.
Detection Tool

If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!

Leave a Comment