This page aims to help you remove Candle Jar Ads. These removal instructions work for Chrome, Firefox, Internet Explorer and Safari, as well as every version of Windows.
What is Candle Jar?
Dear reader, if you have encountered Candle Jar Ads then you have every reason to be worried. It’s a piece of software acting in many ways like the type of virus known as Adware. The typical characteristics of the Adware are all here, most notably any time you start your web browser you will be greeted with a large number of advertisements or ads for short, hence the name adware, the other part of it standing for malware unfortunately. The ads can manifest themselves in a variety of ways – pop-ups, webpage banners or sometimes even whole pages filed with advertisements. As we already mentioned you will be swarmed with these every time you open your web browser. Not only then though – a new tab, a new page or at random times you will be put through the ads torture. Obviously this can become quite intrusive and quickly at that. While most security experts would agree on the opinion that this type of malware is not as dangerous and threatening as others, there are underlying circumstances that you should be fully aware of since you will be dealing with Candle Jar Ads. That is until you learn how to remove it of course. Don’t worry we will show you how to accomplish that in just a minute. First though let’s introduce you to some of the previously mentioned underlying dangers.
|Name||Candle Jar Ads|
|Danger Level||Medium. Mostly annoying but this type of malware is notoriously capable of introducing additional viruses to your system.|
|Symptoms||Pop-ups and Banners filled with Ads, Reduced Device Performance Speed.|
|Distribution Method||Contaminated installation packages, E-mail attachments, Software Bundles.|
1: Enter Safe Mode.
2: Remove Candle Jar Ads from Chrome, Firefox, Internet Explorer and Safari.
3: Remove attachments to browser shortcuts.
4: Uninstall the virus from your Add/Remove Programs.
5: Permanently delete the threat from Task Manager’s processes.
6: Uninstall the virus from Regedit and Msconfig.
Things to be aware of when dealing with Candle Jar Ads
While the ads are not a threat by themselves, the Adware type of malicious software is known to be a “front” for other viruses to try and access your computer. That might seem peculiar so let us explain:
- The ads are a “bait” for you to start clicking and interacting with them which will either lead to website redirects to not very safe places indeed, or to some more elaborate schemes.
- You will probably face at one time or another various messages urging you to consider downloading something to your computer, it is very important here and we cannot emphasize enough how important it is to ignore any such messages and notifications and not give in to Candle Jar Ads. Because this is exactly what you will be faced with – an attempt by the virus to make you download and install more malware and unfortunately most of the time it will not be as simple as Adware but way more serious threats like Trojans, Rootkits and even Ransomware.
- Also be especially careful not to disclose your personal information like user names, passwords and the like, especially ones regarding online banking and credit card details. Now without further ado let’s get on with showing you how to remove Candle Jar Ads from your device.
Candle Jar Ads Removal
The first thing to do is a reboot in Safe Mode. If you already know how to do it, just skip this and proceed to Step 2. If you do not know how to do it, continue reading:
For Windows 98, XP, Millenium and 7:
Restart your computer. To be sure you don’t miss the time when you need to press it, just spam F8 as soon as the PC starts booting. Then choose Safe Mode With Networking.
For W8 and 8.1:
Click the Start button, then Control Panel —> System and Security —> Administrative Tools —> System Configuration.
Then check the Safe Boot option and click OK. Click Restart in the pop-up.
- Open the Start menu.
- Click the power button icon in the right corner of the Start menu to show the power options menu.
- Press and hold down the SHIFT key on the keyboard and click the Restart option while still holding down the SHIFT key.
W10 will perform the reboot. Next do the following:
Click the Troubleshoot icon, then Advanced options —> Startup Settings. Click Restart.
After the reboot click on Enter Safe Mode With Networking (Fifth Option).
You should know that the virus has spread to all your browsers. This probably has happened immediately after its first contact with your hard drive. This is not as bad as it probably sounds to you right now. Yet you will definitely need to remove all traces of the malware from your system. Unfortunately this means you will need to remove Candle Jar Ads from all your browsers, even if you actively use only one or two, you can’t risk the virus coming back. So rinse and repeat steps 2 and 3 from our removal instructions for each web browser affected. Also if you were duped into installing any questionable software applications you will need to locate and remove them as well but only after you deal with this virus first.
Remove the Malware from Internet Explorer:
Open IE, then click —–> Manage Add-ons.
Find the malware. Remove it by pressing Disable.
If your Home Page is different from the usual, click —–> Internet Options>edit the URL box with your preferred search engine, and click Apply.
Remove Candle Jar Ads from Firefox:
Open Firefox, click on (top right) ——-> Add-ons. Hit Extensions next.
The problem should be lurking somewhere around here – Remove it.
Remove Candle Jar Ads from Chrome:
Start Chrome, click —–>More Tools —–> Extensions. There, find the malware and select (Remove).
Click again, and proceed to Settings —> Search, the fourth tab, select Manage Search Engines. Remove everything but the search engines you normally use.
Remove the malware from Safari:
Open Safari, and click Safari —–>Preferences —–> Extensions—–>Uninstall the malware.
Right click on the browser’s shortcut, then click Properties.
NOTE: We are showing Google Chrome, but the method is the same for Chrome, Firefox, Internet Explorer, Safari, and Microsoft Edge.
Once you’ve reached Properties —–> Shortcut (on the band at the top), then in the Target type field, REMOVE EVERYTHING AFTER .exe.
Hold the Start Key and R together. Write appwiz.cpl in the field, then click OK.
You are now in the Control Panel. Search around for the virus and suspicious-looking programs. Uninstall it/them. Also, be extremely careful. Viruses often spend one last ditch effort to trick you into installing more of their kind. If you see a screen like this when you click Uninstall, choose NO:
Hold the Start Key and R again – but this time copy + paste the following and click OK:
A .txt file will open – don’t type or change it. If you are hacked and someone has access to your PC, there will be a bunch of other IPs connected to you at the bottom. This is what a hosts file looks like:
If there are a bunch of strange IPs connecting to you below “Localhost” you may be hacked, and it’s best to ask us in the comments for directions.
Open the Task Manager by right clicking on the Taskbar and choosing Start Task Manager.
Once it opens, choose the Processes Tab. Look at all of the processes in front of you and try to determine which ones are a virus. Google them or ask us in the comments and we will provide the best assistance we can.
WARNING! READ FIRST!
You are almost through with the removal process. Yet the most important and dangerous steps are yet to come. Please be informed that even a small mistake on your side might cause very significant and sometimes irreversible damage to your system. Especially for users who have no previous experience with malware removals we strongly advice instead downloading and using a professional removal application to fix your Candle Jar Ads problem. This is a completely risk free method and most likely will yield better results for you in the long term as well as you can use the malware scanner to check your system for new threats regularly.
Right click on each of the virus processes separately and select Open File Location. Also, End the process after you open the folder. Just to make sure we don’t delete any programs you mistakenly took for a virus, copy the folders somewhere, then delete the directories you were sent to.
Take a look at the following things:
Type msconfig in the search field and hit enter: you will be transported to a Pop Up window.
Go in the Startup tab and Uncheck entries that have “Unknown” as Manufacturer.
Type Regedit in the windows search field and press Enter.
Once inside, press CTRL and F together and type the virus’s Name. Right click and delete any entries you find with a similar name. If you can’t find them this way, look in these directories, and delete/uninstall the registries manually:
- HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious, but bear in mind they are always different.
HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random
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