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Remove Pop-up Ad “Virus”

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This page aims to help you remove Pop up Ad “Virus”. Our removal instructions work for Safari,Chrome, Firefox and Internet Explorer, as well as every version of Windows and Mac OSX.

If you are experiencing irritating display of different discount offers, pop-up messages, blinking boxes, ads and redirects to ad-related pages inside of your browser, we may have some mildly bad news for you since this type of generation of invasive and annoying commercial materials is typically related to software pieces of the browser hijacker category. Now, before you panic, we need to tell you that browser hijackers differ greatly from malware infections the likes of Rootkits, Worms, Trojans, Viruses and Ransomware. They aren’t normally meant to cause harm to anything in your computer’s system. However, if some of your browsers (Chrome, IE, Edge, Mozilla Firefox or any other) gets “infected” by a hijacker, it will likely have some of its components (such as the homepage address, the search engine tool or the toolbar) altered without your permission. Additionally, as we already mentioned, pesky and irritating ads are probably going to start getting spammed on your screen during the time the annoying hijacker app is operational inside your system. The only way to put an end to all this is to eliminate the hijacker but you must know that this may not be too easy to achieve on your own. Luckily for you, you will likely not need to contact a specialist, now that you have found this page. In here, we have a guide that is specifically designed to help users like you with hijackers in their browsers. Our main focus in this current article and in its guide will be – the most probable reason you’ve come to our site in the first place. It is a new and very irritating hijacker app that usually gets inside the browser without the user knowing about its installation. The guide and the removal tool below, however, will help you to quickly and easily eliminate “Virus”and bring things back to their normal state.

Some important tips on computer protection

It is generally advisable to refrain for clicking on any of the offers, the links and the banners that an app the likes of may display inside your browser because they may not always be reliable and interacting with them may sometimes land you on sites you don’t’ really want to visit. We are talking about shady or potentially illegal websites or ones that are used for the distribution of illegal software. Of course, itself is not specifically programmed to expose your machine to harm, it’s just that the control over what ads get generated is typically rather limited which means that you are not advised to interact with them. In fact, it would be much easier for you if you simply get rid of the source of the advertisements which brings us back to the importance of using the guide from the current page and/or the special removal program that we have added in there. Both are effective methods that have been tested against and could help you with its removal.


Type  Browser Hijacker
Danger Level Medium (nowhere near threats like Ransomware, but still a security risk)
Symptoms and other similar apps typically spam the browser with various forms of advertisements that normally give away the hijacker.
Distribution Method Apps the likes of this one can get inside you computer via the help of instillation bundles.
Detection Tool

Remove Pop up “Virus”

If you have a Windows virus, continue with the guide below.

If you have a Mac virus, please use our How to remove Ads on Mac guide.

If you have an Android virus, please use our Android Malware Removal guide.

If you have an iPhone virus, please use our iPhone Virus Removal guide


Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don’t know how to do it).

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Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab (the “Details” Tab on Win 8 and 10). Try to determine which processes are dangerous. 


Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:

Drag and Drop Files Here to Scan
Maximum file size: 128MB.

This scanner is free and will always remain free for our website's users. You can find its full-page version at:

Scan Results

Virus Scanner Result

After you open their folder, end the processes that are infected, then delete their folders. 

Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections. 


Hold together the Start Key and R. Type appwiz.cpl –> OK.


You are now in the Control Panel. Look for suspicious entries. Uninstall it/them.

Type msconfig in the search field and hit enter. A window will pop-up:


Startup —> Uncheck entries that have “Unknown” as Manufacturer or otherwise look suspicious.


Hold the Start Key and R –  copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

hosts_opt (1)

If there are suspicious IPs below “Localhost” – write to us in the comments.

Open the start menu and search for Network Connections (On Windows 10 you just write it after clicking the Windows button), press enter.

  1. Right-click on the Network Adapter you are using —> Properties —> Internet Protocol Version 4 (ICP/IP), click  Properties.
  2. The DNS line should be set to Obtain DNS server automatically. If it is not, set it yourself.
  3. Click on Advanced —> the DNS tab. Remove everything here (if there is something) —> OK.



  • After you complete this step, the threat will be gone from your browsers. Finish the next step as well or it may reappear on a system reboot.

Right click on the browser’s shortcut —> Properties.

NOTE: We are showing Google Chrome, but you can do this for Firefox and IE (or Edge).


Properties —–> Shortcut. In Target, remove everything after .exe.

ie9-10_512x512  Remove from Internet Explorer:

Open IE, click  IE GEAR —–> Manage Add-ons.

pic 3

Find the threat —> Disable. Go to IE GEAR —–> Internet Options —> change the URL to whatever you use (if hijacked) —> Apply.

firefox-512 Remove from Firefox:

Open Firefoxclick  mozilla menu  ——-> Add-ons —-> Extensions.

pic 6

Find the adware/malware —> Remove.
chrome-logo-transparent-backgroundRemove from Chrome:

Close Chrome. Navigate to:

 C:/Users/!!!!USER NAME!!!!/AppData/Local/Google/Chrome/User Data. There is a Folder called “Default” inside:

Rename the Folder to Backup Default

Rename it to Backup Default. Restart Chrome.


Type Regedit in the windows search field and press Enter.

Inside, press CTRL and F together and type the threat’s Name. Right click and delete any entries you find with a similar name. If they don’t show up this way, go manually to these directories and delete/uninstall them:

  • HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
    HKEY_CURRENT_USER—-Software—Microsoft—-Windows—CurrentVersion—Run– Random
    HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random

If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!

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