If your browser has gotten hijacked by a piece of software named Serconmp.com, then you would probably like to learn more about this unpleasant app’s characteristics as well as about the best methods you can use to have it removed. Here, we can offer you both of those things and this is why you are advised to keep on reading in case you have Serconmp.com on your computer.
Serconmp.com is a software piece that belongs to the browser hijacker category – those are apps capable of getting installed on all kinds of browsers, even on some of the safest and most secure ones like Chrome, Firefox and even Safari. Once installed on the browser, the hijacker is likely to trigger page-redirects and ads generation in it as well as tinker with its search engine, toolbar ad homepage settings. The changes in your browser’s settings are again done with the purpose of facilitating the advertising campaign that the hijacker is likely going to be used for. That’s right, the usual purpose of most such apps is none other than flooding your browsers with ads and earning revenue from that activity. Each click you make on hijacker-related advertisements effectively gets transformed small amounts of income. This is precisely why you will likely see dozens of pop-ups, blinking boxes, colorful banners and other similar commercial messages on your screen while browsing with a hijacker in your browser – it’s all done to make you click on the advertisements. However, we advise you not to do that even it is for the sole reason of trying to get rid of the ads. In fact, the best way to put an end to all this intrusiveness is by removing the hijacker and this is why we have prepared instructions on how to do that for those of you who may need them.
The Serconmp.com Virus
Remember how we told you that you shouldn’t interact with the advertising messages that an app like Serconmp.com is likely to put on your screen? Well, there is a good reason why you may not want to do that and the reason is because some of them may actually be hazardous. Serconmp.com isn’t typically dangerous by itself, it isn’t a Ransomware, a Trojan, a Spyware or some other similar malicious virus infection.
However, randomly clicking on its advertisements might indeed lead to the eventual infection of your PC with some insidious Ransomware cryptovirus or with a Trojan Horse because some of the advertisements may be linked with shady and unreliable online addresses. The best thing to do in this case is, as we said, to get rid of Serconmp.com by using the guide on this page or the anti-malware program added to it. Also, one last thing to remind you about is that you need to be cautious online and be selective with regards to the download sources that you tend to use in order to ensure that you don’t get any more hijackers in your system.
|Danger Level||Medium (nowhere near threats like Ransomware, but still a security risk)|
|Symptoms||The nagging advertisements and the pesky changes to the browser are typically a sure sign of the presence of a hijacker.|
|Distribution Method||Adding the hijacker to the installation wizard of another program (usually a free one) is the most typical distribution method.|
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Remove Serconmp.com Virus
If you have a Windows virus, continue with the guide below.
If you have a Mac virus, please use our How to remove Ads on Mac guide.
If you have an Android virus, please use our Android Malware Removal guide.
If you have an iPhone virus, please use our iPhone Virus Removal guide
Some of the steps will likely require you to exit the page. Bookmark it for later reference.
Reboot in Safe Mode (use this guide if you don’t know how to do it).
WARNING! READ CAREFULLY BEFORE PROCEEDING!
Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab (the “Details” Tab on Win 8 and 10). Try to determine which processes are dangerous.
Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:
This scanner is free and will always remain free for our website's users. You can find its full-page version at: https://howtoremove.guide/online-virus-scanner/
After you open their folder, end the processes that are infected, then delete their folders.
Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections.
Hold together the Start Key and R. Type appwiz.cpl –> OK.
You are now in the Control Panel. Look for suspicious entries. Uninstall it/them.
Type msconfig in the search field and hit enter. A window will pop-up:
Startup —> Uncheck entries that have “Unknown” as Manufacturer or otherwise look suspicious.
Hold the Start Key and R – copy + paste the following and click OK:
A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:
If there are suspicious IPs below “Localhost” – write to us in the comments.
Open the start menu and search for Network Connections (On Windows 10 you just write it after clicking the Windows button), press enter.
- Right-click on the Network Adapter you are using —> Properties —> Internet Protocol Version 4 (ICP/IP), click Properties.
- The DNS line should be set to Obtain DNS server automatically. If it is not, set it yourself.
- Click on Advanced —> the DNS tab. Remove everything here (if there is something) —> OK.
- After you complete this step, the threat will be gone from your browsers. Finish the next step as well or it may reappear on a system reboot.
Right click on the browser’s shortcut —> Properties.
NOTE: We are showing Google Chrome, but you can do this for Firefox and IE (or Edge).
Properties —–> Shortcut. In Target, remove everything after .exe.
Remove Serconmp.com from Internet Explorer:
Open IE, click —–> Manage Add-ons.
Find the threat —> Disable. Go to —–> Internet Options —> change the URL to whatever you use (if hijacked) —> Apply.
Remove Serconmp.com from Firefox:
Open Firefox, click ——-> Add-ons —-> Extensions.
Find the adware/malware —> Remove.
Remove Serconmp.com from Chrome:
Close Chrome. Navigate to:
C:/Users/!!!!USER NAME!!!!/AppData/Local/Google/Chrome/User Data. There is a Folder called “Default” inside:
Rename it to Backup Default. Restart Chrome.
Type Regedit in the windows search field and press Enter.
Inside, press CTRL and F together and type the threat’s Name. Right click and delete any entries you find with a similar name. If they don’t show up this way, go manually to these directories and delete/uninstall them:
- HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random
If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!