Remove Crtmatix.com “Virus” (Chrome/Android)


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This page aims to help you remove Crtmatix.com “Virus”. Our removal instructions work for Chrome, Firefox and Internet Explorer, as well as every version of Windows and Android.

A browser hijacker isn’t really a threat you should be overly concerned about because it isn’t some scary infection similar to Ransomware, Trojan Horses, Rootkits or other scary viruses. However, there is still some potential danger that hijacker apps could represent, especially if the user isn’t cautious with what they are doing while browsing the online space. Before we get any further, though, we first need to explain to those of you who are not really acquainted with hijackers what this type of software really is.

A browser hijacker is any unwanted software piece that can attach itself to a browser program such as Chrome, IE or Firefox and spam your screen with obnoxious and difficult to remove adverts, pop-ups, box messages and redirects to other pages. Another typical trait of those apps is that they can alter the homepage, the search engine or the toolbar of your browser without allowing you to revoke the imposed changes. All of those unpleasant effects that such an app can have over your browser are related to the online advertising industry. The developers of such software components seek to land you on different sponsored sites and pages and lure you into interacting with the different advertising materials that their software generates in order to earn money. Of course, there’s usually little to no concern as to how that would affect the end user. In fact, the more irritating a browser hijacker is, the better since that would make it more likely that you click on some of its ads or interact with some of the pages you get redirected to which, in turn, earns profits for the people behind the unwelcome software piece. Many users out there are forced to suffer through this every day with their browsers flooded by all kinds of flashy and obstructive pop-ups, box messages, banners and so on and so forth.

One of the more recent examples of an app that falls under the category of browser hijackers is the highly-irritating Crtmatix.com. This piece of software is what’s going to be our main focus in the next lines as we will attempt to help those of our readers who have it on their machines get rid of it through the use of our removal guide down below:

Remove Crtmatix.com “Virus”

If you have a Windows virus, continue with the guide below.

If you have a Mac virus, please use our How to remove Ads on Mac guide.

If you have an Android virus, please use our Android Malware Removal guide.

If you have an iPhone virus, please use our iPhone Virus Removal guide


Step1

Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don’t know how to do it).

Step2

WARNING! READ CAREFULLY BEFORE PROCEEDING!

Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab (the “Details” Tab on Win 8 and 10). Try to determine which processes are dangerous. 

malware-start-taskbar

Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:

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Maximum file size: 128MB.

This scanner is free and will always remain free for our website's users. You can find its full-page version at: https://howtoremove.guide/online-virus-scanner/




Scan Results


Virus Scanner Result
ClamAV
AVG AV
Maldet


After you open their folder, end the processes that are infected, then delete their folders. 

Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections. 

Step3

Hold together the Start Key and R. Type appwiz.cpl –> OK.

appwiz

You are now in the Control Panel. Look for suspicious entries. Uninstall it/them.

Type msconfig in the search field and hit enter. A window will pop-up:

msconfig_opt

Startup —> Uncheck entries that have “Unknown” as Manufacturer or otherwise look suspicious.

Step4

Hold the Start Key and R –  copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

hosts_opt (1)

If there are suspicious IPs below “Localhost” – write to us in the comments.

Open the start menu and search for Network Connections (On Windows 10 you just write it after clicking the Windows button), press enter.

  1. Right-click on the Network Adapter you are using —> Properties —> Internet Protocol Version 4 (ICP/IP), click  Properties.
  2. The DNS line should be set to Obtain DNS server automatically. If it is not, set it yourself.
  3. Click on Advanced —> the DNS tab. Remove everything here (if there is something) —> OK.

DNS

Step5

  • After you complete this step, the threat will be gone from your browsers. Finish the next step as well or it may reappear on a system reboot.

Right click on the browser’s shortcut —> Properties.

NOTE: We are showing Google Chrome, but you can do this for Firefox and IE (or Edge).

browser-hijacker-taskbar-properties

Properties —–> Shortcut. In Target, remove everything after .exe.

ie9-10_512x512  Remove Crtmatix.com from Internet Explorer:

Open IE, click  IE GEAR —–> Manage Add-ons.

pic 3

Find the threat —> Disable. Go to IE GEAR —–> Internet Options —> change the URL to whatever you use (if hijacked) —> Apply.

firefox-512 Remove Crtmatix.com from Firefox:

Open Firefoxclick  mozilla menu  ——-> Add-ons —-> Extensions.

pic 6

Find the adware/malware —> Remove.
chrome-logo-transparent-backgroundRemove Crtmatix.com from Chrome:

Close Chrome. Navigate to:

 C:/Users/!!!!USER NAME!!!!/AppData/Local/Google/Chrome/User Data. There is a Folder called “Default” inside:

Rename the Folder to Backup Default

Rename it to Backup Default. Restart Chrome.

Step6

Type Regedit in the windows search field and press Enter.

Inside, press CTRL and F together and type the threat’s Name. Right click and delete any entries you find with a similar name. If they don’t show up this way, go manually to these directories and delete/uninstall them:

  • HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
    HKEY_CURRENT_USER—-Software—Microsoft—-Windows—CurrentVersion—Run– Random
    HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random

It is likely that if you have Crtmatix.com on your machine and have already tried to remove it you’ve found out that this app isn’t as easy to uninstall as any other program you might have on your PC. The reason for that should be obvious by now – the longer the hijacker remains on your PC, the greater the profit for its creators would be. This is why you would more than likely be unable to find an uninstallation executable for Crtmatix.com and why it might take more than a simple click on Uninstall from the Control Panel in order to get rid of this undesirable piece of software. Luckily for all those of you who need to remove Crtmatix.com from their machines, the guide that we’ve posted on this page should include all the necessary steps and instructions that could help you take away the unwelcome app. Just make sure you accurately execute each and every step or use the automatic removal tool we’ve added to the guide and you should have no issue with removing the hijacker from your computer.

Why it’s necessary to remove apps like Crtmatix.com and how to keep away from them in the future

Hijackers are annoying but that’s not the only reason why you don’t want them on your machine. Sure, they aren’t like Ransomware or Trojans or Spyware in the sense they aren’t malicious but their ads might at times be quite unsafe. Therefore, it’s advisable that you remove Crtmatix.com if it’s on your machine or else you could easily get redirected by some of its ads to all kinds of shady web locations and might thus potentially expose your computer to malicious viruses (Ransomware, Rootkits, Worms, etc.).

To stay away from hijackers in the days to come and to keep your PC safe in the future, remember to never visit unreliable web locations and to never download anything questionable and suspicious. Also, be sure to check the Manual setup menu when about to install a new program on the computer as you might find that there are some unwanted apps such as hijackers in the installation package that you must manually leave out before launching the installation of the main program.

SUMMARY:

Name Crtmatix.com
Type Browser Hijacker
Danger Level Medium (nowhere near threats like Ransomware, but still a security risk)
Symptoms The ads and the changes to the browser will certainly give away the hijacker’s presence.
Distribution Method Most commonly, hijackers get distributed through spam messages, installation manager bundles and through malvertising.
Detection Tool

If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!


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