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Remove “Virus” (Chrome/FF/IE) April 2019 Update

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This page aims to help you remove “Virus”. Our removal instructions work for Chrome, Firefox and Internet Explorer, as well as every version of Windows.

Oftentimes, many computer users who think that their computer has gotten attacked by a Trojan, a Spyware infection or some Trojan Horse virus may not actually have a nefarious malware program inside their computers and may instead have an annoying ad-generating app such as an adware or a browser hijacker. Such a confusion is understandable because if you have a representative of any of those software categories in your computer, you too may think that you actually have some insidious malware program on your hands. This is because the adware apps and the browser hijackers can swarm your browser with obnoxious and oftentimes inappropriate ads and page-redirects that may make you think you are dealing with a virus. In addition to the ads, your homepage may get replaced and you may see some new and unfamiliar browsing engine set as the default one for your Chrome or Firefox browser (or any other browser program that you may be using in your computer). Normally, these types of apps aren’t picky with regards to what browser they can get installed on – they usually are multi-compatible meaning that you can get them on most of the browsers that you may use. And since here we aren’t talking about some form of virus infections, your antivirus software is likely to allow the unwanted app to operate from within your browser as it sees no danger in that. However, there may actually be certain risks related to allowing some annoying hijacker or adware to function in your machine. Below, we will tell you about one such specific app named and we will explain why it may be hazardous to keep such software installed inside your computer. “Virus” is the name of a recently discovered piece of software that doesn’t function on its own and instead needs a browser “host” to which it gets attached. Upon getting added to the browser, “Virus” starts to show ads in it and also tries to take over some of the browser’s settings in order to modify them. This is typical browser hijacker behaviour and though these activities would likely not cause harm to your system, they may slow down the computer, make the browser unstable and cause general irritation during browsing sessions. “Virus”

Aside from that, it may be risky to have an ad-generating app that shows adverts of obscure and questionable origins on your computer screen. Some of the banners and the pop-ups may be inappropriate, some may redirect to adult content and some may even land you on web locations that could be hazardous and filled with unsafe software downloads. Needless to say, you can get into all sorts of trouble if you allow yourself to get randomly redirected to different unknown sites. If you are not careful, you may get your data locked by Ransomware, your system corrupted by Trojans and your sensitive personal details stolen by Spyware infections. And all this, due to the uncontrolled advertising behaviour of some annoying browser hijacker that should have been uninstalled on time.


Type  Browser Hijacker
Danger Level Medium (nowhere near threats like Ransomware, but still a security risk)
Symptoms  The are likely going to be invasive ads in the browser as well as some unwelcome changes to the browsing program’s settings.
Distribution Method The hijacker apps are mostly distributed through being bundled with other software.
Detection Tool

Remove “Virus”

If you have a Windows virus, continue with the guide below.

If you have a Mac virus, please use our How to remove Ads on Mac guide.

If you have an Android virus, please use our Android Malware Removal guide.

If you have an iPhone virus, please use our iPhone Virus Removal guide


Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don’t know how to do it).

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Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab (the “Details” Tab on Win 8 and 10). Try to determine which processes are dangerous. 


Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:

Drag and Drop Files Here to Scan
Maximum file size: 128MB.

This scanner is free and will always remain free for our website's users. You can find its full-page version at:

Scan Results

Virus Scanner Result

After you open their folder, end the processes that are infected, then delete their folders. 

Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections. 


Hold together the Start Key and R. Type appwiz.cpl –> OK.


You are now in the Control Panel. Look for suspicious entries. Uninstall it/them.

Type msconfig in the search field and hit enter. A window will pop-up:


Startup —> Uncheck entries that have “Unknown” as Manufacturer or otherwise look suspicious.


Hold the Start Key and R –  copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

hosts_opt (1)

If there are suspicious IPs below “Localhost” – write to us in the comments.

Open the start menu and search for Network Connections (On Windows 10 you just write it after clicking the Windows button), press enter.

  1. Right-click on the Network Adapter you are using —> Properties —> Internet Protocol Version 4 (ICP/IP), click  Properties.
  2. The DNS line should be set to Obtain DNS server automatically. If it is not, set it yourself.
  3. Click on Advanced —> the DNS tab. Remove everything here (if there is something) —> OK.



  • After you complete this step, the threat will be gone from your browsers. Finish the next step as well or it may reappear on a system reboot.

Right click on the browser’s shortcut —> Properties.

NOTE: We are showing Google Chrome, but you can do this for Firefox and IE (or Edge).


Properties —–> Shortcut. In Target, remove everything after .exe.

ie9-10_512x512  Remove from Internet Explorer:

Open IE, click  IE GEAR —–> Manage Add-ons.

pic 3

Find the threat —> Disable. Go to IE GEAR —–> Internet Options —> change the URL to whatever you use (if hijacked) —> Apply.

firefox-512 Remove from Firefox:

Open Firefoxclick  mozilla menu  ——-> Add-ons —-> Extensions.

pic 6

Find the adware/malware —> Remove.
chrome-logo-transparent-backgroundRemove from Chrome:

Close Chrome. Navigate to:

 C:/Users/!!!!USER NAME!!!!/AppData/Local/Google/Chrome/User Data. There is a Folder called “Default” inside:

Rename the Folder to Backup Default

Rename it to Backup Default. Restart Chrome.


Type Regedit in the windows search field and press Enter.

Inside, press CTRL and F together and type the threat’s Name. Right click and delete any entries you find with a similar name. If they don’t show up this way, go manually to these directories and delete/uninstall them:

  • HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
    HKEY_CURRENT_USER—-Software—Microsoft—-Windows—CurrentVersion—Run– Random
    HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random

If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!

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