Browser Redirect

Remove “Virus” (Nov. 2018 Update)

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This page aims to help you remove “Virus”. Our removal instructions work for Chrome, Firefox and Internet Explorer, as well as every version of Windows.

When encountered with a browser hijacker/page-redirect app, most users tend to get overly concerned that their PC has gotten infected by some malicious malware piece – a nasty program the likes of a Ransomware, a Spyware or a Trojan Horse virus. However, the truth is that a hijacker isn’t really something all that dangerous. Though hijackers can be annoying since they tend to spam the user’s browser with different page redirects and ads and sometimes even alter the starting page URL and the default search engine of the browser, apps that belong to this software category are normally not intended to cause harm to the computers they get installed on. In fact, oftentimes one might mistake a hijacker for a regular browser app and willfully allow the software component to get installed on their Chrome, Edge or Firefox browser or on whatever other browsing program there is on the computer. However, as we said above, once installed on the computer, the hijacker is likely going to initiate certain activities and make certain changes to the browser that the user might find unpleasant and invasive. It is easy to know when there’s a hijacker on the computer – symptoms like random redirects to pages with promotional contents and generation of all sorts of advertising materials on the screen of the user during browsing time as well as different unauthorized modifications made to the browser are a sure sign that there is indeed a hijacker in the system. And while such app tend to be harmless to the computer, it is still better to find a way to remove them so as to stop the irritation. Here, we will try to help you learn how to remove “Virus” – one of the most widespread hijacker in the recent days. Be sure to check the guide below if “Virus” is presently on your computer.

Remove “Virus”

If you have a Windows virus, continue with the guide below.

If you have a Mac virus, please use our How to remove Ads on Mac guide.

If you have an Android virus, please use our Android Malware Removal guide.

If you have an iPhone virus, please use our iPhone Virus Removal guide


Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don’t know how to do it).



Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab (the “Details” Tab on Win 8 and 10). Try to determine which processes are dangerous. 


Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:

Drag and Drop Files Here to Scan
Maximum file size: 128MB.

This scanner is free and will always remain free for our website's users. You can find its full-page version at:

Scan Results

Virus Scanner Result

After you open their folder, end the processes that are infected, then delete their folders. 

Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections. 


Hold together the Start Key and R. Type appwiz.cpl –> OK.


You are now in the Control Panel. Look for suspicious entries. Uninstall it/them.

Type msconfig in the search field and hit enter. A window will pop-up:


Startup —> Uncheck entries that have “Unknown” as Manufacturer or otherwise look suspicious.


Hold the Start Key and R –  copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

hosts_opt (1)

If there are suspicious IPs below “Localhost” – write to us in the comments.

Open the start menu and search for Network Connections (On Windows 10 you just write it after clicking the Windows button), press enter.

  1. Right-click on the Network Adapter you are using —> Properties —> Internet Protocol Version 4 (ICP/IP), click  Properties.
  2. The DNS line should be set to Obtain DNS server automatically. If it is not, set it yourself.
  3. Click on Advanced —> the DNS tab. Remove everything here (if there is something) —> OK.



  • After you complete this step, the threat will be gone from your browsers. Finish the next step as well or it may reappear on a system reboot.

Right click on the browser’s shortcut —> Properties.

NOTE: We are showing Google Chrome, but you can do this for Firefox and IE (or Edge).


Properties —–> Shortcut. In Target, remove everything after .exe.

ie9-10_512x512  Remove from Internet Explorer:

Open IE, click  IE GEAR —–> Manage Add-ons.

pic 3

Find the threat —> Disable. Go to IE GEAR —–> Internet Options —> change the URL to whatever you use (if hijacked) —> Apply.

firefox-512 Remove from Firefox:

Open Firefoxclick  mozilla menu  ——-> Add-ons —-> Extensions.

pic 6

Find the adware/malware —> Remove.
chrome-logo-transparent-backgroundRemove from Chrome:

Close Chrome. Navigate to:

 C:/Users/!!!!USER NAME!!!!/AppData/Local/Google/Chrome/User Data. There is a Folder called “Default” inside:

Rename the Folder to Backup Default

Rename it to Backup Default. Restart Chrome.


Type Regedit in the windows search field and press Enter.

Inside, press CTRL and F together and type the threat’s Name. Right click and delete any entries you find with a similar name. If they don’t show up this way, go manually to these directories and delete/uninstall them:

  • HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
    HKEY_CURRENT_USER—-Software—Microsoft—-Windows—CurrentVersion—Run– Random
    HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random


Even if is not a noxious cryptovirus of the Ransomware category or a sneaky Trojan Horse, it is still not something that you should regard as totally safe. Although hijackers are mostly legitimate pieces of software that are getting developed and distributed in accordance with the law or at least without violating any strict rules, they are still pieces of software that might sometimes indirectly make you visit web locations with questionable reliability. The one thing you got to b especially careful with is the ads that might come from a hijacker app – they may not always be what they appear to be and in some rare cases might even be linked to hazardous sites and pages that you should definitely not visit if you value your computer’s health and safety. It is therefore best if you remove from your machine and ensure that it never comes back. The way to prevent future installations of hijackers like on your machine is to be very selective and considerate with regards to the software sources that you use to download new programs and the sites you normally visit when online. Also, its important to stay away from any obscure web offers, requests and spam messages as those could also be hijacker carriers.


Type  Browser Hijacker
Danger Level Medium (nowhere near threats like Ransomware, but still a security risk)
Symptoms  As soon as a hijacker gets on your PC, it will begin to spam the browser with pesky adverts and make changes to it which is how you know the unwanted app is in your system.
Distribution Method The typical distribution techniques for hijackers include the use of spam messages, misleading e-mails, random deceitful pop-ups and web requests and also file bundles.
Detection Tool

If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!

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