Ransomware

Remove “Encrypted by GandCrab 5.2” Ransomware (+File Recovery) April 2019 Update


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This page aims to help you remove GandCrab 5.2 Ransomware for free. Our instructions also cover how any GandCrab 5.2 file can be recovered.

The Ransomware infections have become one of the most recognizable types of malware thanks to the recent hacker attacks that both large companies and individual users around the world have been subjected to. Throughout a period of time that spans over two decades, the Ransomware threats have been evolving and becoming more and more problematic. Today we will talk about one of the newest representatives of this type of malicious software – the GandCrab 5.2 Ransomware. Like a typical Ransomware cryptovirus infection, once in the victim’s system, GandCrab 5.2 Ransomware immediately begins to encrypt files of a certain type, which it considers to be the computer owner’s most needed. As a result of that secret encryption, the user can no longer access any of those files as no program can open or recognize. Then the hackers who are in control of the malware ask for a ransom payment in exchange for which they promise to send a special decryption key to decode the files. If you have had the misfortune of getting your system attacked by GandCrab 5.2, you have done the right thing if you haven’t immediately given in to the demands of the criminals. Here, we have done our best to show you how to remove the virus and maybe even recover your precious files. For example, below there are instructions that will help you to get rid of the hidden GandCrab 5.2 cryptovirus. There are also separate instructions which you can follow in attempt to try to restore files from a system backup. We cannot guarantee that the instructions will work in all of the cases but it will cost you nothing to give them a try. In addition, we have a list of free decryptors,which you can use and it is possible to find the one that will help you against the encryption that GandCrab 5.2 Ransomware has placed upon your data files.

As for the payment of the ransom, it is up to you to decide if it’s really worth it risking your money like that. But we, like all other security experts, are obliged to warn you about the possible consequences of both completing the ransom payment and the refusal to go through with it. The fact is that once you send money to hackers, it is quite possible that you will never hear from them again. They may not send you any decryption key and you won’t be able to get your money back either. Of course, there are cases where the crooks do send a decryption solution to the victims, but in some cases it may turn out to be packed with yet another infection or it may simply not work. That’s why, no matter what you decide to do in order to get back your data, removing the virus is still an  important thing to do. Otherwise, GandCrab 5.2 may simply encode the files that are stored on the infected computer again, as soon as you decode them. Also, the malware may get transferred to any other device that you connect to the computer. That is why we advise you to postpone the transfer of the ransom money and do everything possible to cope with the infection and its consequences by other means.

SUMMARY:

Name GandCrab 5.2
Type Ransomware
Danger Level High (Ransomware is by far the worst threat you can encounter)
Symptoms Very few and unnoticeable ones before the ransom notification comes up.
Distribution Method From fake ads and fake system requests to spam emails and contagious web pages.
Data Recovery Tool Currently Unavailable
Detection Tool

Remove GandCrab 5.2 Ransomware


Step1

Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don’t know how to do it).

Step2

WARNING! READ CAREFULLY BEFORE PROCEEDING!

Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab. Try to determine which processes are dangerous. 

malware-start-taskbar

Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:

Drag and Drop Files Here to Scan
Maximum file size: 128MB.

This scanner is free and will always remain free for our website's users. You can find its full-page version at: https://howtoremove.guide/online-virus-scanner/




Scan Results


Virus Scanner Result
ClamAV
AVG AV
Maldet


After you open their folder, end the processes that are infected, then delete their folders. 

After you open their folder, end the processes that are infected, then delete their folders. 

Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections.

Step3

Hold the Start Key and R –  copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

hosts_opt (1)

If there are suspicious IPs below “Localhost” – write to us in the comments.

Type msconfig in the search field and hit enter. A window will pop-up:

msconfig_opt

Go in Startup —> Uncheck entries that have “Unknown” as Manufacturer.

  • Please note that ransomware may even include a fake Manufacturer name to its process. Make sure you check out every process here is legitimate.

Step4

Type Regedit in the windows search field and press EnterOnce inside, press CTRL and F together and type the virus’s Name. 

Search for the ransomware  in your registries and delete the entries. Be extremely careful –  you can damage your system if you delete entries not related to the ransomware.

Type each of the following in the Windows Search Field:

  1. %AppData%
  2. %LocalAppData%
  3. %ProgramData%
  4. %WinDir%
  5. %Temp%

Delete everything in Temp. The rest just check out for anything recently added. Remember to leave us a comment if you run into any trouble!

Step5 

How to Decrypt GandCrab 5.2 files

We have a comprehensive (and daily updated) guide on how to decrypt your files. Check it out here.

If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!


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