Remove GandCrab v5 Ransomware (+File Recovery)


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This page aims to help you remove GandCrab v5 for free. Our instructions also cover how any GandCrab v5 file can be recovered.

GandCrab v5 is a new variant of a file-encrypting Ransomware which is well known for attacking the web users and targeting their files. According to the researchers, GandCrab v5 is designed to silently sneak inside the computer and encrypt images, videos, audio files, PDFs, eBooks, work documents, databases and much more by using a complex encryption algorithm. The Ransomware is configured to generate a unique pair of the encryption as well as decryption keys for each infected machine. The criminals who are behind this malware usually keep a copy of the file decryption keys for each infected system and try to blackmail the user into paying for the file decryption key in order to regain the access to their encrypted files. This is because ,once GandCrab v5 locks the data found on the system, it makes it inaccessible and drops a ransom note on the desktop. After seeing the ransom message, most of the users usually think that they should pay the ransom in order to obtain the decryption key and restore their files. However, reputed security experts all over the Internet are warning the victims not to do so because there is no guarantee about the future of their files and whether they’d actually get unlocked. Also, in some of the cases, the files might eventually be recovered without paying ransom. That’s why, it is really worth trying all the available alternatives (in the paragraphs below, we have suggested some possible solutions) instead of giving money to the hackers behind GandCrab v5. What is more, it is highly recommended to remove the Ransomware from the infected computer and with the information in this article, we will try to help you do that.

GandCrab v5 – how harmful is it and how can it be removed?

The awful file-encrypting Ransomware subcategory has many representatives but GandCrab v5 is one of the latest additions. This threat can sneak inside your device and secretly render all of your personal data inaccessible for an indefinite period of time. Basically, what the Ransomware wants is to extort money from you in the form of a ransom for the decryption key of your files. Following its agenda, the harmful software places a scary ransom-demanding message on your screen and usually gives you short deadlines to fulfill the ransom payment which is usually required in Bitcoins or some other cryptocurrency. The hackers promise that, once you pay the money, they will send you the decryption solution to reverse the malicious encryption.

Remove GandCrab v5 Ransomware


 

Step1

Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don’t know how to do it).

Step2

WARNING! READ CAREFULLY BEFORE PROCEEDING!

Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab. Try to determine which processes are dangerous. 

malware-start-taskbar

Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:

Drag and Drop Files Here to Scan
Maximum file size: 128MB.

This scanner is free and will always remain free for our website's users. You can find its full-page version at: https://howtoremove.guide/online-virus-scanner/




Scan Results


Virus Scanner Result
ClamAV
AVG AV
Maldet

After you open their folder, end the processes that are infected, then delete their folders. 

After you open their folder, end the processes that are infected, then delete their folders. 

Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections.

Step3

Hold the Start Key and R –  copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

hosts_opt (1)

If there are suspicious IPs below “Localhost” – write to us in the comments.

Type msconfig in the search field and hit enter. A window will pop-up:

msconfig_opt

Go in Startup —> Uncheck entries that have “Unknown” as Manufacturer.

  • Please note that ransomware may even include a fake Manufacturer name to its process. Make sure you check out every process here is legitimate.

Step4

WARNING!
To remove parasite, you may have to meddle with system files and registries. Making a mistake and deleting the wrong thing may damage your system.
Avoid this by using SpyHunter - a professional Parasite removal tool.

Keep in mind, SpyHunter’s malware & virus scanner is free. To remove the infection, you'll need to purchase its full version. More information about SpyHunter and steps to uninstall.

Type Regedit in the windows search field and press EnterOnce inside, press CTRL and F together and type the virus’s Name. 

Search for the ransomware  in your registries and delete the entries. Be extremely careful –  you can damage your system if you delete entries not related to the ransomware.

Type each of the following in the Windows Search Field:

  1. %AppData%
  2. %LocalAppData%
  3. %ProgramData%
  4. %WinDir%
  5. %Temp%

Delete everything in Temp. The rest just check out for anything recently added. Remember to leave us a comment if you run into any trouble!

Step5 

How to Decrypt GandCrab v5 files

We have a comprehensive (and daily updated) guide on how to decrypt your files. Check it out here.

Sadly, the promise of the crooks cannot be trusted because when the Ransomware has already applied its encryption, pretty much nothing can guarantee its successful reversal. In most of the cases, the secret encryption code is so complex that even the decryption key of the hackers may sometimes fail to decrypt it. Even reputed security professional find it tricky to release the affected files from the grasp of the Ransomware. So, if we are to be realistic, we should say that dealing with such an infection might not always be possible and no one can give you any guarantee about the outcome.

That being said, it doesn’t harm if you try out every possible solution and see if it works in your particular case. Normally, if you have file backups, you can easily copy your files back to the computer without much of hustle. You may even try to extract some data from the system backups. We have included detailed instructions on that in the Removal Guide below. Before you start with your data-recovery attempts, however, you should make sure you have removed the Ransomware infection and all of its scripts from the computer. For that, you may use specialized removal software, such as the GandCrab v5 removal tool on this page, follow a manual Removal guide like the one we have provided you with here or contact a specialist of your choice for further assistance. Just, try to exhaust all the alternatives before you consider the ransom payment as an option.

Basic tips for protection and prevention

Online scammers might spread Ransomware viruses in many different ways. From spam messages, malicious email attachments, infected links, ads, compromised websites, torrents, fake update notifications and Trojans to harmless-looking images and social shares. That’s why, it is really important to you ensure that you stay away from potential malware transmitters and protect your system effectively. Having good security software is a must nowadays and you should definitely invest in a reputed one to keep your system safe. Also, make sure you backup your most valuable data and keep copies on external drives or on a could storage just in case and never pay ransom to anonymous criminals who try to blackmail you if there’s really no other option for you.

SUMMARY:

Name GandCrab v5
Type Ransomware
Danger Level High (Ransomware is by far the worst threat you can encounter)
Symptoms Very few and unnoticeable ones before the ransom notification comes up.
Distribution Method From fake ads and fake system requests to spam emails and contagious web pages.
Data Recovery Tool Currently Unavailable
Detection Tool We generally recommend SpyHunter or a similar anti-malware program that is updated daily.

If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!


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