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Remove “Malware”

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This page aims to help you remove “Malware”. Our removal instructions work for Chrome, Firefox and Internet Explorer, as well as every version of Windows.

Any app that tries to flood the screen of your computer with advertisements while you are online browsing the Internet can potentially be regarded as unwanted. Case in point, a software application named “Malware” was recently reported by a big number of web users who have made complaints about the tendency of the app to generate excessive numbers of online advertisements, annoying box messages and even automatic page-redirects to sites that are mainly focused on selling different products. In addition the ad-induced irritation that users tend to face with “Malware” in their computers, it’s also likely that this app would introduce modifications to the browser it gets installed on. Some of the potential changes that can be expected are to the starting page and the new-tab page of the browser as well as to its search engine. So far, we know that can invade Chrome, Firefox and Opera but other browsers like IE, Edge and Safari may also be potential targets of the unwanted software. Because of all these annoying traits of the application in question, we believe that it can be classified as a browser hijacker. In case you have never before heard of this term, we should tell you that the hijacker apps are different from any type of virus or malware. Though they may seem like harmful and hazardous apps, they don’t normally try to mess with the user’s data or system in the way that Trojans, Rootkits, Ransomware and other malware representatives would try to. Besides, the majority of browser hijacker apps are actually legal and use legal channels of distribution (most notably, the file bundling method). Despite all of what has just been mentioned, however, it is still preferable if you do not keep or any other similar app in your computer and browser and that is why we have made sure to help you uninstall the invasive software:

Let’s tell you more about the possible methods of distribution

It is highly likely that if you have had this annoying app added to your browser, you actually have no idea how it all happened. This is mainly because and other software pieces of the same kind do not typically get distributed on their own. This is actually quite understandable – after all, the browser hijacker apps are not the most popular add-ons for a regular user’s browser due to their annoying behavior and invasive ads. Because of this, in most cases, a hijacker like would be bundled with another program’s installation file or included in an automatic update for some software that you already have. The good news is that you can easily disable the installation of the hijacker if you uncheck its entry from the Advanced setup section in the installer that carries the undesirable app. However, most users don’t do that and instead spam the “next” button until everything gets installed which, in most cases, means that the unwanted hijacker app enters the system as well.


Type  Browser Hijacker
Danger Level Medium (nowhere near threats like Ransomware, but still a security risk)
Symptoms  The most prominent symptom are the ads that you will see in your browser.
Distribution Method Adding the hijacker to the installation file for another program is how these apps normally get distributed.
Detection Tool

Remove “Malware”

If you have a Windows virus, continue with the guide below.

If you have a Mac virus, please use our How to remove Ads on Mac guide.

If you have an Android virus, please use our Android Malware Removal guide.

If you have an iPhone virus, please use our iPhone Virus Removal guide


Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don’t know how to do it).

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Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab (the “Details” Tab on Win 8 and 10). Try to determine which processes are dangerous. 


Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:

Drag and Drop Files Here to Scan
Maximum file size: 128MB.

This scanner is free and will always remain free for our website's users. You can find its full-page version at:

Scan Results

Virus Scanner Result

After you open their folder, end the processes that are infected, then delete their folders. 

Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections. 


Hold together the Start Key and R. Type appwiz.cpl –> OK.


You are now in the Control Panel. Look for suspicious entries. Uninstall it/them.

Type msconfig in the search field and hit enter. A window will pop-up:


Startup —> Uncheck entries that have “Unknown” as Manufacturer or otherwise look suspicious.


Hold the Start Key and R –  copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

hosts_opt (1)

If there are suspicious IPs below “Localhost” – write to us in the comments.

Open the start menu and search for Network Connections (On Windows 10 you just write it after clicking the Windows button), press enter.

  1. Right-click on the Network Adapter you are using —> Properties —> Internet Protocol Version 4 (ICP/IP), click  Properties.
  2. The DNS line should be set to Obtain DNS server automatically. If it is not, set it yourself.
  3. Click on Advanced —> the DNS tab. Remove everything here (if there is something) —> OK.



  • After you complete this step, the threat will be gone from your browsers. Finish the next step as well or it may reappear on a system reboot.

Right click on the browser’s shortcut —> Properties.

NOTE: We are showing Google Chrome, but you can do this for Firefox and IE (or Edge).


Properties —–> Shortcut. In Target, remove everything after .exe.

ie9-10_512x512  Remove from Internet Explorer:

Open IE, click  IE GEAR —–> Manage Add-ons.

pic 3

Find the threat —> Disable. Go to IE GEAR —–> Internet Options —> change the URL to whatever you use (if hijacked) —> Apply.

firefox-512 Remove from Firefox:

Open Firefoxclick  mozilla menu  ——-> Add-ons —-> Extensions.

pic 6

Find the adware/malware —> Remove.
chrome-logo-transparent-backgroundRemove from Chrome:

Close Chrome. Navigate to:

 C:/Users/!!!!USER NAME!!!!/AppData/Local/Google/Chrome/User Data. There is a Folder called “Default” inside:

Rename the Folder to Backup Default

Rename it to Backup Default. Restart Chrome.


Type Regedit in the windows search field and press Enter.

Inside, press CTRL and F together and type the threat’s Name. Right click and delete any entries you find with a similar name. If they don’t show up this way, go manually to these directories and delete/uninstall them:

  • HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
    HKEY_CURRENT_USER—-Software—Microsoft—-Windows—CurrentVersion—Run– Random
    HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random

If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!

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