Browser Redirect

How to Remove Pop-up Ads “Virus”

How irritating is this problem? (1 votes, average: 5.00)

This page aims to help you remove Pop-up Ads. Our removal instructions work for Chrome, Firefox and IE, as well as every version of Windows and Android.

A software component such as, is not as malicious as a Ransomware virus or a similar harmful computer infection. However, it could cause different types of web browsing disturbance which many web users may not be willing to tolerate. You are probably not the only person who might have issues with this software piece because is a commonly encountered piece of software from the browser hijacker type. It could be found in many web locations and installed along with various free software bundles, browser add-ons, free download links, ads, spam messages, email attachments, torrents or automatic updates. That’s why a big number of users may end up with it in one way or another and may have to face its nagging ads, sudden pop-ups, automatic page-redirects and its browser changes. As a typical browser hijacker, could target any major browser that you have installed on your PC including Chrome, Firefox, Opera, Safari or other ones. It is impossible not to notice its presence because the questionable program is very likely to set some new search engine or toolbar on your taskbar and to change your homepage or new tab page with some custom (and possibly unwanted) one. An overwhelming stream of pay-per-click ads may also start to disturb your normal web surfing the moment you open the “infected” browser. These are probably the most evident symptoms that could indicate that you are dealing with a browser hijacker. Such aggressive changes to your normal Internet settings, especially if no approval has been asked from your side, could be really invasive and unwanted and could easily get on your nerves. Also, it might not be easy to uninstall the imposed browser toolbars, search engines, and stop the page-redirect links from coming your way because the hijackers usually do not have quick uninstall menu from where they can be removed. That’s why, in order to get rid of the strange software, you may really need the help of a professional removal tool or a manual removal guide like the ones below.

How to Remove Pop-up Ads “Virus”

If you have a Windows virus, continue with the guide below.

If you have a Mac virus, please use our How to remove Ads on Mac guide.

If you have an Android virus, please use our Android Malware Removal guide.

If you have an iPhone virus, please use our iPhone Virus Removal guide


Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don’t know how to do it).



Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab (the “Details” Tab on Win 8 and 10). Try to determine which processes are dangerous. 


Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:

Drag and Drop Files Here to Scan
Maximum file size: 128MB.

This scanner is free and will always remain free for our website's users. You can find its full-page version at:

Scan Results

Virus Scanner Result

After you open their folder, end the processes that are infected, then delete their folders. 

Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections. 


Hold together the Start Key and R. Type appwiz.cpl –> OK.


You are now in the Control Panel. Look for suspicious entries. Uninstall it/them.

Type msconfig in the search field and hit enter. A window will pop-up:


Startup —> Uncheck entries that have “Unknown” as Manufacturer or otherwise look suspicious.


Hold the Start Key and R –  copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

hosts_opt (1)

If there are suspicious IPs below “Localhost” – write to us in the comments.

Open the start menu and search for Network Connections (On Windows 10 you just write it after clicking the Windows button), press enter.

  1. Right-click on the Network Adapter you are using —> Properties —> Internet Protocol Version 4 (ICP/IP), click  Properties.
  2. The DNS line should be set to Obtain DNS server automatically. If it is not, set it yourself.
  3. Click on Advanced —> the DNS tab. Remove everything here (if there is something) —> OK.



  • After you complete this step, the threat will be gone from your browsers. Finish the next step as well or it may reappear on a system reboot.

Right click on the browser’s shortcut —> Properties.

NOTE: We are showing Google Chrome, but you can do this for Firefox and IE (or Edge).


Properties —–> Shortcut. In Target, remove everything after .exe.

ie9-10_512x512  Remove from Internet Explorer:

Open IE, click  IE GEAR —–> Manage Add-ons.

pic 3

Find the threat —> Disable. Go to IE GEAR —–> Internet Options —> change the URL to whatever you use (if hijacked) —> Apply.

firefox-512 Remove from Firefox:

Open Firefoxclick  mozilla menu  ——-> Add-ons —-> Extensions.

pic 6

Find the adware/malware —> Remove.
chrome-logo-transparent-backgroundRemove from Chrome:

Close Chrome. Navigate to:

 C:/Users/!!!!USER NAME!!!!/AppData/Local/Google/Chrome/User Data. There is a Folder called “Default” inside:

Rename the Folder to Backup Default

Rename it to Backup Default. Restart Chrome.


Type Regedit in the windows search field and press Enter.

Inside, press CTRL and F together and type the threat’s Name. Right click and delete any entries you find with a similar name. If they don’t show up this way, go manually to these directories and delete/uninstall them:

  • HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
    HKEY_CURRENT_USER—-Software—Microsoft—-Windows—CurrentVersion—Run– Random
    HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random

Stay alert if a browser hijacker like operates on your PC!

The browser hijackers generally do not represent a serious computer threat and normally do not contain dangerous code which could damage your system. They are simple online advertising tools, which tend to generate automatic page-redirects and pay-per-click commercial messages on the users’ screen during their web surfing. That being said, you should still not take these pieces of software for something overly reliable because the advertising content they may display and the websites they may redirect you to may not be the safest online content that you could encounter. Pieces of code like may flood your screen with attractive offers, banners, pop-ups and sponsored web links in their attempts to promote certain products, services, or websites to you but clicking on these ads might hide certain risks. For instance, not only may your favorite browser get covered with various unfamiliar aggressive commercials when you least need them but your web surfing activity may get interrupted by automatic page-redirects over which you may have no control. As a result, you may literally land on various unknown websites and this may increase your chances of potentially exposing your PC to nasty security hazards (including Trojans, Worms, Spyware, Ransomware, etc.), misleading links and shady virus transmitters.  Now, this is not guaranteed to happen and usually doesn’t occur too often to all the people who have browser hijackers like on their computers. However, it is definitely a good idea to minimize such risks by uninstalling the ad-generating and page-redirecting software from the system in order to ensure it doesn’t mess with your browser and that it doesn’t accidentally get you exposed to something harmful.

In case that you don’t know what the safest and the fastest way to deal with is, the instructions in the removal guide on this page will definitely help you locate and remove the hijacker and all of its related components. All you need to do is to carefully follow the steps just as they are given. Alternatively, in case that you are not confident that you will manage to complete the manual guide, you can run a scan with the suggested professional removal tool which can automatically remove the unwanted program and uninstall its imposed changes from your favorite browser in a quick and reliable manner.  


Type  Browser Hijacker
Danger Level Medium (nowhere near threats like Ransomware, but still a security risk)
Symptoms This program typically affects the default browser by forcing it to display various ads and automatic page redirects.
Distribution Method Spam messages, program bundles, torrents, free downloads, automatic installers, ad-supported websites.
Detection Tool

If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!

Leave a Comment