Ransomware

Remove [email protected] Ransomware Virus (+File Recovery) Dec. 2018 Update


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This page aims to help you remove [email protected] Ransomware for free. Our instructions also cover how any [email protected] file can be recovered.

PC viruses of the Ransomware category are different from most other forms of malware in the sense that they do not seek to harm or steal anything from your computer. If a Ransomware virus infects your machine, there will likely be no actual damage done. This, however, doesn’t mean that a Ransomware infection isn’t a real problem, quite the opposite. Those viruses are actually some of the nastiest malware programs you could possibly encounter and here, in this article, we are going to introduce you to one of the newest representatives of this malware category – a noxious and highly-problematic program named [email protected] Ransomware that uses encryption to lock the users’ files and then blackmail its victim for a ransom payment. This piece of malware belongs to the cryptovirus subcategory of Ransomware. The cryptoviruses are one of the two main Ransomware subcategories, the other one being the screen-lockers. Typically, the screen-lockers are regarded as the less advanced form of Ransomware. To complete their job, they normally employ a large banner or pop-up that gets generated on the screen of the infected device. The banner is superimposed on the user’s screen preventing them from interacting with the interfaced of the computer, effectively locking the PC. However, while this might sound quite unnerving, it’s actually not that tricky to deal with such a virus as long as you have the needed computing knowledge. Unfortunately, the same cannot be said with regards to the cryptovirus subtype of Ransomware as those cyber threats tend to be really advanced and sophisticated and in many cases even security experts have hard time handling this kind of malware. There are several important aspects to cryptovirus Ransomware threats that need to be pointed out in order to get a good idea about the nature of these viruses and we will go over those aspects in a moment. For now, what you need to know is that [email protected] Virus is one of those cryptoviruses and if you have landed this threat on your computer, you should probably read the rest of this article as the information included in it might help you minimize harm that this malware piece might have done.

Remove [email protected] Ransomware Virus


 

Step1

Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don’t know how to do it).

Step2

WARNING! READ CAREFULLY BEFORE PROCEEDING!

Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab. Try to determine which processes are dangerous. 

malware-start-taskbar

Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:

Drag and Drop Files Here to Scan
Maximum file size: 128MB.

This scanner is free and will always remain free for our website's users. You can find its full-page version at: https://howtoremove.guide/online-virus-scanner/




Scan Results


Virus Scanner Result
ClamAV
AVG AV
Maldet

After you open their folder, end the processes that are infected, then delete their folders. 

After you open their folder, end the processes that are infected, then delete their folders. 

Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections.

Step3

Hold the Start Key and R –  copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

hosts_opt (1)

If there are suspicious IPs below “Localhost” – write to us in the comments.

Type msconfig in the search field and hit enter. A window will pop-up:

msconfig_opt

Go in Startup —> Uncheck entries that have “Unknown” as Manufacturer.

  • Please note that ransomware may even include a fake Manufacturer name to its process. Make sure you check out every process here is legitimate.

Step4

WARNING!
To remove parasite, you may have to meddle with system files and registries. Making a mistake and deleting the wrong thing may damage your system.
Avoid this by using SpyHunter - a professional Parasite removal tool.

Keep in mind, SpyHunter’s malware & virus scanner is free. To remove the infection, you'll need to purchase its full version. More information about SpyHunter and steps to uninstall.

Type Regedit in the windows search field and press EnterOnce inside, press CTRL and F together and type the virus’s Name. 

Search for the ransomware  in your registries and delete the entries. Be extremely careful –  you can damage your system if you delete entries not related to the ransomware.

Type each of the following in the Windows Search Field:

  1. %AppData%
  2. %LocalAppData%
  3. %ProgramData%
  4. %WinDir%
  5. %Temp%

Delete everything in Temp. The rest just check out for anything recently added. Remember to leave us a comment if you run into any trouble!

Step5 

How to Decrypt [email protected] files

We have a comprehensive (and daily updated) guide on how to decrypt your files. Check it out here.

File-encryption

As mentioned above, cryptoviruses like [email protected] would normally target your files in an attempt to lock them up and then blackmail you for a ransom payment if you want to receive the key that can unlock the sealed data. The use of encryption is an important element that needs to be factored in since this is one of the main reasons behind the high success rate of the Ransomware cryptovirus infections. The encryption process used by viruses such as [email protected] is not damaging to anything on the targeted machine. Sure, it locks the files but they are still intact. The lack of any real harm, however, typically allows the virus program to stay under the radar as it would trigger pretty much no symptoms during the ongoing encryption process. Even if you have an antivirus program on your PC, there’s no guarantee that it would notice the threat precisely because no actual damage is being inflicted on anything inside the PC system.

Once the encryption is over and all selected data has been rendered inaccessible the user would be asked to make a payment in order to “purchase” the decryption key for their files. Now, here comes the question if it is actually a viable idea to go for the payment if the requested sum isn’t too high. Well, we can’t tell you what to do but what we can tell you is that even if you pay, that is no guarantee that the files on your computer would get unlocked. After all, the hacker might decide to keep the key to themselves and not send it to you even after you have paid. There are more than enough real-life examples of this happening. There, however, might be alternative solutions you can try. One such possible alternative is the [email protected] removal guide posted on this page. You can use it and see if it works and while we can’t promise you that it will bring everything back to normal, it is still worth giving it a go before you decide to risk your money by sending it to the hackers in hopes of getting the decryption key.

Distribution and PC security

We always make sure to remind our readers to stay safe online as prevention is the best way to deal with any form of malware. Keep your distance from shady web locations and never use download source for new software if you don’t know whether you can trust them. Also, never open any messages, attachments, ads or offers that don’t seem reliable. Lastly, remember to keep a backup of all your important files and update it regularly so that your data would stay safe even if your machine gets compromised by some nasty virus program like [email protected]

SUMMARY:

Name [email protected]
Type Ransomware
Danger Level High (Ransomware is by far the worst threat you can encounter)
Symptoms A Ransomware virus might cause your PC to use unusually high amounts of system resources such as CPU time and RAM memory.
Distribution Method Infected e-mails, shady web ads, spam social network messages, pirated programs, backdoor malware and so on.
Data Recovery Tool Currently Unavailable
Detection Tool

If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!


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