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Remove “Virus” (Chrome/FF/IE)

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This page aims to help you remove “Virus”. Our removal instructions work for Chrome, Firefox and Internet Explorer, as well as every version of Windows.

Usually, what online users find the most annoying about browsing the Internet is the inevitable swarming with ads of their browser screens as there are thousands of sites out there that aggressively try to shove as many ads down people’s throats as possible in order to make money from them. Of course, you can avoid most of the advertisements if you try not to visit sites that have too many of them and also if you make sure to add an ad-blocker to your Chrome, Firefox or any other browser you normally use to go on the Internet. The real problem, however, comes when the ads, the banners and the page-redirects keep on flooding your browser even when you aren’t on sites that tend to be aggressive with their marketing tactics. If, in addition to that, your browser’s homepage address, search engine tool, toolbar buttons as well as some other components of your browser have received changes that you did not approve or have been outright replaced, then you need to know that you may actually have what is called a browser hijacker within your browsing program. The browser hijacker applications are aggressive tools of online marketing and advertisement and though they may oftentimes resemble friendly browser add-ons, their real purpose is to ensure that you get exposed to as much advertising content as possible. The idea is that the more ads and page-redirect links you click on, the more money the creators of the invasive app would earn. Of course, such activity in your browser is bound to make your web experience quite unpleasant, not to mention that there could also be certain hidden hazards that we will mention a bit later. is one of the more recent pieces of software that fall under the category of the hijacker apps and in case you have it in your browser right now, you may want to try out the next instructions and removal tool in order to get rid of the hijacker.

Apps like may be unsafe

While this isn’t a threatening program like a virus or Ransomware or maybe a Trojan, the hijacker is also not a trustworthy software piece because it doesn’t really give you the opportunity to disable its add-generating and page-redirecting service or the option to at least choose what ads to receive and what ads to keep away from your browser. And what this basically means is you can get exposed to various questionable and maybe even hazardous or unsafe links, banners and commercial messages that could potentially compromise the safety of your computer should you click on them. That is why we must warn you not to interact with any of the advertisements even if it is only to close them because they are being annoying. The best way to stop all this is to remove the hijacker and the way you could do that has been shown in the guide that we have already given you on this page.


Type  Browser Hijacker
Danger Level Medium (nowhere near threats like Ransomware, but still a security risk)
Symptoms  The visible symptoms normally include some form of browsing disturbance.
Distribution Method Shady-looking ads, free programs, spam e-mail attachments and so on.
Detection Tool

Remove “Virus”

If you have a Windows virus, continue with the guide below.

If you have a Mac virus, please use our How to remove Ads on Mac guide.

If you have an Android virus, please use our Android Malware Removal guide.

If you have an iPhone virus, please use our iPhone Virus Removal guide


Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don’t know how to do it).

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Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab (the “Details” Tab on Win 8 and 10). Try to determine which processes are dangerous. 


Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:

Drag and Drop Files Here to Scan
Maximum file size: 128MB.

This scanner is free and will always remain free for our website's users. You can find its full-page version at:

Scan Results

Virus Scanner Result

After you open their folder, end the processes that are infected, then delete their folders. 

Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections. 


Hold together the Start Key and R. Type appwiz.cpl –> OK.


You are now in the Control Panel. Look for suspicious entries. Uninstall it/them.

Type msconfig in the search field and hit enter. A window will pop-up:


Startup —> Uncheck entries that have “Unknown” as Manufacturer or otherwise look suspicious.


Hold the Start Key and R –  copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

hosts_opt (1)

If there are suspicious IPs below “Localhost” – write to us in the comments.

Open the start menu and search for Network Connections (On Windows 10 you just write it after clicking the Windows button), press enter.

  1. Right-click on the Network Adapter you are using —> Properties —> Internet Protocol Version 4 (ICP/IP), click  Properties.
  2. The DNS line should be set to Obtain DNS server automatically. If it is not, set it yourself.
  3. Click on Advanced —> the DNS tab. Remove everything here (if there is something) —> OK.



  • After you complete this step, the threat will be gone from your browsers. Finish the next step as well or it may reappear on a system reboot.

Right click on the browser’s shortcut —> Properties.

NOTE: We are showing Google Chrome, but you can do this for Firefox and IE (or Edge).


Properties —–> Shortcut. In Target, remove everything after .exe.

ie9-10_512x512  Remove from Internet Explorer:

Open IE, click  IE GEAR —–> Manage Add-ons.

pic 3

Find the threat —> Disable. Go to IE GEAR —–> Internet Options —> change the URL to whatever you use (if hijacked) —> Apply.

firefox-512 Remove from Firefox:

Open Firefoxclick  mozilla menu  ——-> Add-ons —-> Extensions.

pic 6

Find the adware/malware —> Remove.
chrome-logo-transparent-backgroundRemove from Chrome:

Close Chrome. Navigate to:

 C:/Users/!!!!USER NAME!!!!/AppData/Local/Google/Chrome/User Data. There is a Folder called “Default” inside:

Rename the Folder to Backup Default

Rename it to Backup Default. Restart Chrome.


Type Regedit in the windows search field and press Enter.

Inside, press CTRL and F together and type the threat’s Name. Right click and delete any entries you find with a similar name. If they don’t show up this way, go manually to these directories and delete/uninstall them:

  • HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
    HKEY_CURRENT_USER—-Software—Microsoft—-Windows—CurrentVersion—Run– Random
    HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random

If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!

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