Browser Redirect


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This page aims to help you remove Our removal instructions work for Chrome, Firefox and Internet Explorer, as well as every version of Windows.

Hijacker software tools might oftentimes initially appear to be useful programs/add-ons for your browsing programs but the reality of things is that you would likely not enjoy the presence of such an app on your computer and inside your browser. The main reason for this to be so is the annoyance that most browser hijackers are known to bring to the users. A typical hijacker app like – the one we are going to be focusing throughout most of this article, can typically attach itself to your main browser regardless of what that browser actually is. Usually, some of the more common targets of hijackers are browsing programs like Chrome or Firefox since people use them the most but other less commonly used browsers could also get affected by hijackers and have their search engines and homepages altered and users might start to get page redirects and ads on their screens during browsing time.

It’s precisely those ads and redirects that are the main reason for the PUP status of most (if not all) of the hijacker apps. PUP basically stands for a potentially unwanted program and this term nicely fits the characteristics and nature of most hijacker like You see, they can’t be called viruses since they are normally not all that dangerous and their purposes are typically not related to some sort of software crimes which is the main difference between them and malicious threats like Trojan Horse infections, viruses and Ransomware.

Make no mistake, though – the hijacker apps are still rather undesirable and, on top of that, quite tricky to eliminate. Here, however, we have some good news for you if you have the irritating hijacker on your PC and would like to uninstall it. The guide available below will show you exactly what needs to be done in order for the pesky piece of software to get removed from any machine:


If you have a Windows virus, continue with the guide below.

If you have a Mac virus, please use our How to remove Ads on Mac guide.

If you have an Android virus, please use our Android Malware Removal guide.

If you have an iPhone virus, please use our iPhone Virus Removal guide


Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don’t know how to do it).



Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab (the “Details” Tab on Win 8 and 10). Try to determine which processes are dangerous. 


Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:

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Maximum file size: 128MB.

This scanner is free and will always remain free for our website's users. You can find its full-page version at:

Scan Results

Virus Scanner Result

After you open their folder, end the processes that are infected, then delete their folders. 

Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections. 


Hold together the Start Key and R. Type appwiz.cpl –> OK.


You are now in the Control Panel. Look for suspicious entries. Uninstall it/them.

Type msconfig in the search field and hit enter. A window will pop-up:


Startup —> Uncheck entries that have “Unknown” as Manufacturer or otherwise look suspicious.


Hold the Start Key and R –  copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

hosts_opt (1)

If there are suspicious IPs below “Localhost” – write to us in the comments.

Open the start menu and search for Network Connections (On Windows 10 you just write it after clicking the Windows button), press enter.

  1. Right-click on the Network Adapter you are using —> Properties —> Internet Protocol Version 4 (ICP/IP), click  Properties.
  2. The DNS line should be set to Obtain DNS server automatically. If it is not, set it yourself.
  3. Click on Advanced —> the DNS tab. Remove everything here (if there is something) —> OK.



  • After you complete this step, the threat will be gone from your browsers. Finish the next step as well or it may reappear on a system reboot.

Right click on the browser’s shortcut —> Properties.

NOTE: We are showing Google Chrome, but you can do this for Firefox and IE (or Edge).


Properties —–> Shortcut. In Target, remove everything after .exe.

ie9-10_512x512  Remove from Internet Explorer:

Open IE, click  IE GEAR —–> Manage Add-ons.

pic 3

Find the threat —> Disable. Go to IE GEAR —–> Internet Options —> change the URL to whatever you use (if hijacked) —> Apply.

firefox-512 Remove from Firefox:

Open Firefoxclick  mozilla menu  ——-> Add-ons —-> Extensions.

pic 6

Find the adware/malware —> Remove.
chrome-logo-transparent-backgroundRemove from Chrome:

Close Chrome. Navigate to:

 C:/Users/!!!!USER NAME!!!!/AppData/Local/Google/Chrome/User Data. There is a Folder called “Default” inside:

Rename the Folder to Backup Default

Rename it to Backup Default. Restart Chrome.


Type Regedit in the windows search field and press Enter.

Inside, press CTRL and F together and type the threat’s Name. Right click and delete any entries you find with a similar name. If they don’t show up this way, go manually to these directories and delete/uninstall them:

  • HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
    HKEY_CURRENT_USER—-Software—Microsoft—-Windows—CurrentVersion—Run– Random
    HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random

Can a hijacker be useful?

Now, some browser add-ons or similar browser components can actually be somewhere in between useful and unwanted because they might show you annoying ads and make undesirable changes to your browser but they might also still provide you with some useful feature. In such cases, it is up to you to decide if you should keep or remove the hijacker. However, we must tell you something about the potential risks of keeping a piece of software, such as, that aggressively tries to advertise stuff on your computer. Not all web ads are safe – many are in fact used for distribution of Ransomware cryptoviruses, Worms, Rootkits and other similar nasty infections and the fact that a certain app on your PC is drastically increasing the number of advertisements you see on your screen can oftentimes also increase the risk of having your machine’s security compromised. This is the reason why most experts advise that any hijackers or similar apps get removed from a given computer. Also, it’s important to remember to stay away from sketchy sites and to make sure to only download quality software from reliable sources if you want to avoid browser hijackers like in the future.


Type Browser Hijacker
Danger Level Medium (nowhere near threats like Ransomware, but still a security risk)
Symptoms  A typical symptom of a hijacker are the changes to your browser search engine and/or homepage.
Distribution Method File-bundling the hijacker with some other program seems to be the most commonly used method.
Detection Tool

If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!

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