Browser Redirect

Remove “Malware” Pop-up (Firefox/Chrome/IE)

How irritating is this problem? (11 votes, average: 5.00)

This page aims to help you remove “Malware” Pop Up. Our removal instructions work for Firefox,Chrome and Internet Explorer, as well as every version of Windows.

One of the newest representatives of the annoying browser hijacker software category is an application called “Malware”. You probably got here because you’ve just discovered this application in your system and now you are trying to understand what it really wants from you and how you could remove it. This is understandable as no one would like to deal with the nagging banners, pop-ups, page-redirecting links and colorful ad messages or with the imposed new search engine service and replaced homepage URL that could potentially generate all over the screen of browsers like Chrome, Firefox, Edge, Opera or any other browsing program installed on a computer that the hijacker has “invaded”. That’s why, in the next lines, we will explain to you how to safely uninstall this new browser hijacker and also what potential dangers it may expose you to if you don’t remove it on time. Right below, you will find a removal guide with detailed instructions on how to locate and get rid of quickly and without messing up anything in the process. If you follow the steps carefully, you will be able to remove all the unwanted changes (such as homepage or search engine replacements, new toolbars installations, etc.) from your browser along with all the annoying advertisements. The good news is that you don’t need to be a computer expert to deal with such software because, to your relief, the browser hijackers aren’t some sort of dangerous computer viruses or malicious applications similar to Ransomware or Trojans. Once they get deleted from the system completely, those applications don’t leave any negative consequences and you will be able to restore the settings of your favorite browser with ease. Make sure, however, that you scan your PC with a professional removal tool like the one included in the guide in order to correctly locate all the components related to because, when dealing with system files, there is always a risk of deleting something you are not supposed to by mistake.

In order not to complicate this article unnecessarily (after all, its goal is to help you uninstall and remove the nagging ads from your screen), let’s just say that the task of the browser hijackers, in general, is to promote different products and services on the users’ screen. At the same time, such software can generate profits for its developers through the advertisements that you get exposed to. Most often, the people behind a hijacker app receive a certain amount of money for each click that the users give to the sponsored banners, pop-ups, colorful ads and redirect links which get displayed on their browser during the browsing sessions. The manufacturers and the distributors of the advertised goods and services also benefit from such advertising methods because they get traffic and exposure for their products. Therefore, they are willing to pay to the developers of applications like to display their commercial messages as much as possible. In their strive for more profit and better exposure, however, the advertisers tend to employ methods like automatic page-redirects, unstoppable ads streaming and unauthorized browser changes which may heavily disturb the overall browsing experience and even expose the users to unknown websites, sketchy ads, misleading links and offers which, apart from being irritating, may be potential carriers or viruses and security threats like Ransomware and Spyware.


Type  Browser Hijacker
Danger Level Medium (nowhere near threats like Ransomware, but still a security risk)
Symptoms  This program may install a new search engine or a sponsored homepage inside your main browser.
Distribution Method Software bundling, freeware and shareware sites, torrents, ads, spam, automatic installers and updates. 
Detection Tool

Remove “Malware” Pop Up

If you have a Windows virus, continue with the guide below.

If you have a Mac virus, please use our How to remove Ads on Mac guide.

If you have an Android virus, please use our Android Malware Removal guide.

If you have an iPhone virus, please use our iPhone Virus Removal guide


Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don’t know how to do it).

Was this step helpful? Please vote – we use the feedback to improve our guides.



Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab (the “Details” Tab on Win 8 and 10). Try to determine which processes are dangerous. 


Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:

Drag and Drop Files Here to Scan
Maximum file size: 128MB.

This scanner is free and will always remain free for our website's users. You can find its full-page version at:

Scan Results

Virus Scanner Result

After you open their folder, end the processes that are infected, then delete their folders. 

Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections. 


Hold together the Start Key and R. Type appwiz.cpl –> OK.


You are now in the Control Panel. Look for suspicious entries. Uninstall it/them.

Type msconfig in the search field and hit enter. A window will pop-up:


Startup —> Uncheck entries that have “Unknown” as Manufacturer or otherwise look suspicious.


Hold the Start Key and R –  copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

hosts_opt (1)

If there are suspicious IPs below “Localhost” – write to us in the comments.

Open the start menu and search for Network Connections (On Windows 10 you just write it after clicking the Windows button), press enter.

  1. Right-click on the Network Adapter you are using —> Properties —> Internet Protocol Version 4 (ICP/IP), click  Properties.
  2. The DNS line should be set to Obtain DNS server automatically. If it is not, set it yourself.
  3. Click on Advanced —> the DNS tab. Remove everything here (if there is something) —> OK.



  • After you complete this step, the threat will be gone from your browsers. Finish the next step as well or it may reappear on a system reboot.

Right click on the browser’s shortcut —> Properties.

NOTE: We are showing Google Chrome, but you can do this for Firefox and IE (or Edge).


Properties —–> Shortcut. In Target, remove everything after .exe.

ie9-10_512x512  Remove from Internet Explorer:

Open IE, click  IE GEAR —–> Manage Add-ons.

pic 3

Find the threat —> Disable. Go to IE GEAR —–> Internet Options —> change the URL to whatever you use (if hijacked) —> Apply.

firefox-512 Remove from Firefox:

Open Firefoxclick  mozilla menu  ——-> Add-ons —-> Extensions.

pic 6

Find the adware/malware —> Remove.
chrome-logo-transparent-backgroundRemove from Chrome:

Close Chrome. Navigate to:

 C:/Users/!!!!USER NAME!!!!/AppData/Local/Google/Chrome/User Data. There is a Folder called “Default” inside:

Rename the Folder to Backup Default

Rename it to Backup Default. Restart Chrome.


Type Regedit in the windows search field and press Enter.

Inside, press CTRL and F together and type the threat’s Name. Right click and delete any entries you find with a similar name. If they don’t show up this way, go manually to these directories and delete/uninstall them:

  • HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
    HKEY_CURRENT_USER—-Software—Microsoft—-Windows—CurrentVersion—Run– Random
    HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random

If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!

Leave a Comment