Browser Redirect

Remove “Malware”

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This page aims to help you remove “Malware”. Our removal instructions work for Chrome, Firefox and Safari, as well as every version of Windows and Mac.

Have you recently noticed that the homepage of your main browser has been replaced with another one or some new search engine, a toolbar or buttons have been installed there without your approval? If yes, then you should know that these changes are most probably caused by a browser hijacker such as This type of software is not the most harmful type of software that you may encounter, but it is not the most pleasant one either. Most users who have on their system complain about the aggressive page-redirects, ads, pop-ups, page-redirect activity and banners that the application may generate on their screen during web surfing. If you also experience the same disturbance and is the cause of it, on this page, we are going to show you how to detect and manually remove the unwanted browser hijacker and uninstall its ad-generating and page-redirecting components once and for all. Before you go straight to the instructions in the removal guide below, however, let us first describe the common behavior of the browser hijackers in general and the ways you can prevent them from sneaking in your system without your knowledge.

Browser hijackers and their most common behavior.

Browser hijackers are special pieces of software, which the online advertisers and programmers commonly use to promote and display huge amounts of sponsored ads, banners, pop-up links and promotional pages on the user’s screen during their regular web surfing. Usually, such pieces of software resemble normal browser add-ons and may get incorporated into popular browsers like Chrome, Firefox, Safari, Edge, and others. is a new representative of this advertising software, and as such, it is specialized in aggressively promoting certain sponsored homepage domains, search engines, toolbars, and pay-per-click ads by imposing them on the users’ screens. In its nature, such an application is very different from typical viruses or other malicious threats like Ransomware, Spyware or Trojans. However, despite the fact that its advertising activity is not against the law, many users consider it annoying and potentially unwanted.

Remove “Malware”

If you have a Windows virus, continue with the guide below.

If you have a Mac virus, please use our How to remove Ads on Mac guide.

If you have an Android virus, please use our Android Malware Removal guide.

If you have an iPhone virus, please use our iPhone Virus Removal guide


Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don’t know how to do it).

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Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab (the “Details” Tab on Win 8 and 10). Try to determine which processes are dangerous. 


Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:

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Maximum file size: 128MB.

This scanner is free and will always remain free for our website's users. You can find its full-page version at:

Scan Results

Virus Scanner Result

After you open their folder, end the processes that are infected, then delete their folders. 

Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections. 


Hold together the Start Key and R. Type appwiz.cpl –> OK.


You are now in the Control Panel. Look for suspicious entries. Uninstall it/them.

Type msconfig in the search field and hit enter. A window will pop-up:


Startup —> Uncheck entries that have “Unknown” as Manufacturer or otherwise look suspicious.


Hold the Start Key and R –  copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

hosts_opt (1)

If there are suspicious IPs below “Localhost” – write to us in the comments.

Open the start menu and search for Network Connections (On Windows 10 you just write it after clicking the Windows button), press enter.

  1. Right-click on the Network Adapter you are using —> Properties —> Internet Protocol Version 4 (ICP/IP), click  Properties.
  2. The DNS line should be set to Obtain DNS server automatically. If it is not, set it yourself.
  3. Click on Advanced —> the DNS tab. Remove everything here (if there is something) —> OK.



  • After you complete this step, the threat will be gone from your browsers. Finish the next step as well or it may reappear on a system reboot.

Right click on the browser’s shortcut —> Properties.

NOTE: We are showing Google Chrome, but you can do this for Firefox and IE (or Edge).


Properties —–> Shortcut. In Target, remove everything after .exe.

ie9-10_512x512  Remove from Internet Explorer:

Open IE, click  IE GEAR —–> Manage Add-ons.

pic 3

Find the threat —> Disable. Go to IE GEAR —–> Internet Options —> change the URL to whatever you use (if hijacked) —> Apply.

firefox-512 Remove from Firefox:

Open Firefoxclick  mozilla menu  ——-> Add-ons —-> Extensions.

pic 6

Find the adware/malware —> Remove.
chrome-logo-transparent-backgroundRemove from Chrome:

Close Chrome. Navigate to:

 C:/Users/!!!!USER NAME!!!!/AppData/Local/Google/Chrome/User Data. There is a Folder called “Default” inside:

Rename the Folder to Backup Default

Rename it to Backup Default. Restart Chrome.


Type Regedit in the windows search field and press Enter.

Inside, press CTRL and F together and type the threat’s Name. Right click and delete any entries you find with a similar name. If they don’t show up this way, go manually to these directories and delete/uninstall them:

  • HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
    HKEY_CURRENT_USER—-Software—Microsoft—-Windows—CurrentVersion—Run– Random
    HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random

Despite its questionable behavior, know that isn’t actually some kind of sneaky application that installs itself without your permission and starts to spam your screen with pay-per-click commercials. Such a stealthiness is typical for the real viruses, especially for Trojan and Ransomware based infections, which can infiltrate your computer without any symptoms. A browser hijacker like the one above, however, is typically installed by the users themselves, usually when they perform a careless software installation. A common mistake most people make when they launch the setup of a new application, a torrent, a free installation package or an update is to run through the steps without carefully reading the EULA and without having a look at the Advanced/Custom settings. What they typically don’t pay attention to is that and similar advertising-oriented applications are commonly bundled inside different automatic installers and if not removed manually from the installation manager, they may become part of the system when the setup process completes. That’s why, in case that you want to stay away from browser hijackers and other potentially unwanted applications,  we advise you to carefully read all the installation settings and be selective about your software sources. This way, you may save yourself from the need to uninstall different annoying applications later.


Type Browser Hijacker
Danger Level Medium (nowhere near threats like Ransomware, but still a security risk)
Symptoms  This program may install a  new search engine or a homepage on your main browser. 
Distribution Method Commonly found inside different free software bundles, torrents, automatic installers, ads, spam, software updates. 
Detection Tool

If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!

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