Browser Redirect

Remove Pop-up (Chrome/FF/IE)

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This page aims to help you remove the Pop-up. Our removal instructions work for Chrome, Firefox and Internet Explorer, as well as every version of Windows.

What is the purpose of the Pop-up? Pop-up

The Browser Hijacker will redirect all your searches and will display Pop-up ads.

The browser hijacker software category is an interesting one – the representatives of this software are not viruses, yet many people fear them as they fear Trojans, Spyware and Ransomware. The reason for that is twofold. The first part of it is the fact that the hijackers can indeed be quite unpleasant to have on inside the browser, as they are likely to modify it without the user’s permission, setting a new homepage address, replacing the default search engine service and starting to trigger page-redirects to sites that are filled with ads, clickbaits, pop-ups and other invasive content. The other part of the reason why people see hijackers are potentially harmful is misunderstanding. The word computer virus is oftentimes used as an umbrella term that refers to any sort of unwanted or sketchy software. However, if you see that your Chrome or Firefox browser has as its new homepage, despite you having done nothing to allow this, then know that this isn’t a real virus that you have on your hands. Instead, you are dealing with a particularly annoying browser hijacker app responsible for the promotion of the page.

To get rid of and the hijacker software behind it, you need to follow the instructions from the guide added to this article. The manual removal of a hijacker is not always an easy task since most of those software components can’t be uninstalled like regular programs. In fact, the hijackers typically do not come as separate software apps. Instead, they are added to the installer of some other software. There is usually a clause there that allows them to get installed alongside the main program of the installer. Naturally, most users do not really pay attention to the contents of the installers of the programs they want to set up on their machines. Instead, they simply click on the Next button until the program gets installed. This is, in fact, the main reason why so many users get hijackers like the one behind without realizing it. The key to avoiding this in the future is always paying attention to all the different settings and options in a given installer. If there is a menu labeled Advanced or Custom, use that menu to customize the installation configuration so that no unwanted or unneeded apps end up getting installed in your computer. Also, it’s also important to consider what sources you use when downloading new software. If you tend to go to sketchy or pirate sites when downloading new things, a hijacker is the least dangerous thing you can land. Ransomware, Trojans and other threats can also get downloaded from such sites so it is important to keep away from them. Also, a good security tool such as the one from this page may help you prevent any hijacker from entering your system in the future. Last but not least, never open messages or any links and file attachments added to them, if the said messages look sketchy, and if you think they may be spam.


Type  Browser Hijacker
Danger Level Medium (nowhere near threats like Ransomware, but still a security risk)
Symptoms  The most typical signs that a hijacker is in your browser are the replacement of the homepage of the browser and the introduction of a new search engine.
Distribution Method A typical distribution method used to spread this sort of apps is the software bundling.
Detection Tool Removal

If you have a Windows virus, continue with the guide below.

If you have a Mac virus, please use our How to remove Ads on Mac guide.

If you have an Android virus, please use our Android Malware Removal guide.

If you have an iPhone virus, please use our iPhone Virus Removal guide


Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don’t know how to do it).



Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab (the “Details” Tab on Win 8 and 10). Try to determine which processes are dangerous. 


Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:

Drag and Drop Files Here to Scan
Maximum file size: 128MB.

This scanner is free and will always remain free for our website's users. You can find its full-page version at:

Scan Results

Virus Scanner Result

After you open their folder, end the processes that are infected, then delete their folders. 

Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections. 


Hold together the Start Key and R. Type appwiz.cpl –> OK.


You are now in the Control Panel. Look for suspicious entries. Uninstall it/them.

Type msconfig in the search field and hit enter. A window will pop-up:


Startup —> Uncheck entries that have “Unknown” as Manufacturer or otherwise look suspicious.


Hold the Start Key and R –  copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

hosts_opt (1)

If there are suspicious IPs below “Localhost” – write to us in the comments.

Open the start menu and search for Network Connections (On Windows 10 you just write it after clicking the Windows button), press enter.

  1. Right-click on the Network Adapter you are using —> Properties —> Internet Protocol Version 4 (ICP/IP), click  Properties.
  2. The DNS line should be set to Obtain DNS server automatically. If it is not, set it yourself.
  3. Click on Advanced —> the DNS tab. Remove everything here (if there is something) —> OK.



  • After you complete this step, the threat will be gone from your browsers. Finish the next step as well or it may reappear on a system reboot.

Right click on the browser’s shortcut —> Properties.

NOTE: We are showing Google Chrome, but you can do this for Firefox and IE (or Edge).


Properties —–> Shortcut. In Target, remove everything after .exe.

ie9-10_512x512  Remove from Internet Explorer:

Open IE, click  IE GEAR —–> Manage Add-ons.

pic 3

Find the threat —> Disable. Go to IE GEAR —–> Internet Options —> change the URL to whatever you use (if hijacked) —> Apply.

firefox-512 Remove from Firefox:

Open Firefoxclick  mozilla menu  ——-> Add-ons —-> Extensions.

pic 6

Find the adware/malware —> Remove.
chrome-logo-transparent-backgroundRemove from Chrome:

Close Chrome. Navigate to:

 C:/Users/!!!!USER NAME!!!!/AppData/Local/Google/Chrome/User Data. There is a Folder called “Default” inside:

Rename the Folder to Backup Default

Rename it to Backup Default. Restart Chrome.


Type Regedit in the windows search field and press Enter.

Inside, press CTRL and F together and type the threat’s Name. Right click and delete any entries you find with a similar name. If they don’t show up this way, go manually to these directories and delete/uninstall them:

  • HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
    HKEY_CURRENT_USER—-Software—Microsoft—-Windows—CurrentVersion—Run– Random
    HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random

If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!

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