Browser Redirect

Remove Pop-up “Virus” (Oct. 2018 Update)

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This page aims to help you remove “Virus”. Our removal instructions work for Chrome, Firefox and Internet Explorer, as well as every version of Windows and Android.

There is no doubt that getting constantly redirected to random unknown pages and having obstructive ads getting displayed on your screen while browsing the Internet can be a rather frustrating experience especially for those users who need to use their browsers in a regular basis. And let’s be honest – who doesn’t need to open their browser pretty much every time they turn on their PC? This makes the online ads that tend to aggressively flood the users’ screens one of the most commonly-encountered and one of the most unpleasant software issues that people tend to face. There are, however, two different causes behind such an issue. The first cause are the sites you visit and the second is browsing components for Chrome, Firefox (and other browsers) that change the search engine, the homepage, the new-tab page and the toolbar of the browser that you use and, through those changes, try to stream advertising materials to your screen that would pop-up in your browser regardless of what site you are on at the given moment. In this post, we will be focusing on those so-called browser hijacker apps since their ads and page-redirects are far more annoying than the ones you could experience from visiting a website that has overly-aggressive ads embedded within its pages. Pop-up Ads is a relatively new piece of software and a lot of users might actually think of it as some sort of useful browser add-on application that can help them surf the Internet in a safer and in a more optimized way. Nevertheless, the security specialists have flagged this software component as a browser hijacker due to some of its less pleasant traits such as its ability to spam you with pesky ads, nagging page redirects and also to impose potentially unwanted changes on the user’s browser without first asking for a permission from the computer Admin. Those are all traits typical for a representative of the browser hijacker category which is why this software component is categorized as a hijacker.

It is highly likely that you, just as the majority of the visitors to this page, have come here in hopes of finding a reliable way of eliminating from your PC. Below, you can find exactly what you might need in order to uninstall the hijacker:

Remove Pop-up “Virus”

If you have a Windows virus, continue with the guide below.

If you have a Mac virus, please use our How to remove Ads on Mac guide.

If you have an Android virus, please use our Android Malware Removal guide.

If you have an iPhone virus, please use our iPhone Virus Removal guide


Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don’t know how to do it).



Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab (the “Details” Tab on Win 8 and 10). Try to determine which processes are dangerous. 


Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:

Drag and Drop Files Here to Scan
Maximum file size: 128MB.

This scanner is free and will always remain free for our website's users. You can find its full-page version at:

Scan Results

Virus Scanner Result

After you open their folder, end the processes that are infected, then delete their folders. 

Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections. 


Hold together the Start Key and R. Type appwiz.cpl –> OK.


You are now in the Control Panel. Look for suspicious entries. Uninstall it/them.

Type msconfig in the search field and hit enter. A window will pop-up:


Startup —> Uncheck entries that have “Unknown” as Manufacturer or otherwise look suspicious.


Hold the Start Key and R –  copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

hosts_opt (1)

If there are suspicious IPs below “Localhost” – write to us in the comments.

Open the start menu and search for Network Connections (On Windows 10 you just write it after clicking the Windows button), press enter.

  1. Right-click on the Network Adapter you are using —> Properties —> Internet Protocol Version 4 (ICP/IP), click  Properties.
  2. The DNS line should be set to Obtain DNS server automatically. If it is not, set it yourself.
  3. Click on Advanced —> the DNS tab. Remove everything here (if there is something) —> OK.



  • After you complete this step, the threat will be gone from your browsers. Finish the next step as well or it may reappear on a system reboot.

Right click on the browser’s shortcut —> Properties.

NOTE: We are showing Google Chrome, but you can do this for Firefox and IE (or Edge).


Properties —–> Shortcut. In Target, remove everything after .exe.

ie9-10_512x512  Remove  from Internet Explorer:

Open IE, click  IE GEAR —–> Manage Add-ons.

pic 3

Find the threat —> Disable. Go to IE GEAR —–> Internet Options —> change the URL to whatever you use (if hijacked) —> Apply.

firefox-512 Remove  from Firefox:

Open Firefoxclick  mozilla menu  ——-> Add-ons —-> Extensions.

pic 6

Find the adware/malware —> Remove.
chrome-logo-transparent-backgroundRemove  from Chrome:

Close Chrome. Navigate to:

 C:/Users/!!!!USER NAME!!!!/AppData/Local/Google/Chrome/User Data. There is a Folder called “Default” inside:

Rename the Folder to Backup Default

Rename it to Backup Default. Restart Chrome.


Type Regedit in the windows search field and press Enter.

Inside, press CTRL and F together and type the threat’s Name. Right click and delete any entries you find with a similar name. If they don’t show up this way, go manually to these directories and delete/uninstall them:

  • HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
    HKEY_CURRENT_USER—-Software—Microsoft—-Windows—CurrentVersion—Run– Random
    HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random

As we said already, browser hijackers are not the most desirable software pieces you could get on your computer due to a number of reasons. The first and most obvious one is their sheer ability to irritate you with their nagging ads and other advertising materials such as banners, pop-ups, blinking messages and so on. Some of them even tend to redirect you to pages you likely don’t want to visit. However, this isn’t the only reason why such software apps are unwelcome on most computers. Another issue with hijacker apps the likes of is that they aren’t the safest type of software out there. Here, we don’t mean to scare you so don’t think that a hijacker is as dangerous as a virus program of the Trojan Horse or of the Ransomware category – that’s certainly not the case. However, a browser component like could still make your machine less safe mainly through its adverts. Not all of the advertising materials and of the pages you might get redirected to due to the hijacker’s activity can be verified as safe and secure. It’s perfectly possible that some shady and hazardous advert manages to get inside the stream of ads that directs at your screen and if you accidentally click on such an ad, you might put your computer at risk of getting infected with all sorts of threatening malware programs (Rootkits, Trojans, Spyware, Worms and, of course, Ransomware).

What can be done to avoid future hijacker encounters

The best piece of advice we could give you here is to be vigilant and responsible on the Internet. Never download anything that comes from shady sources, unknown and obscure developers or that might be pirated. Also, it’s generally advisable that you stay away from sites and pages that look fishy and that might be illegal as those could also land you some pesky software piece like or even some more dangerous program. Installing new software on your PC must also be done with care and attention to detail. Do not simply use the Default setup configuration and instead go to the Custom setup menu and see if there aren’t any added bonus components bundled with the installer which you might not want to have on your computer. Anything suspicious and potentially unwelcome should be unchecked before you go on to launch the main installation process!


Type Browser Hijacker
Danger Level Medium (nowhere near threats like Ransomware, but still a security risk)
Symptoms You will notice different unpleasant ads as well as changes to the browser that you did not agree to if there’s a hijacker within your PC system.
Distribution Method Random misleading online offers and requests, spam messages, different social engineering techniques, file-bundles and so on and so forth.
Detection Tool

If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!

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