Browser Redirect

Remove “Virus” (Chrome/FF/IE) March 2019 Update

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This page aims to help you remove “Virus”. Our removal instructions work for Chrome, Firefox and Internet Explorer, as well as every version of Windows. is a potentially unwanted piece of software that belongs to a software category labeled as browser hijackers or browser redirects. Normally, apps like this one get distributed via the help of other programs – the hijacker gets put inside another program’s installation package as a bonus element that is typically under an opt-out regime, meaning that if the user doesn’t want the added element, they’d have to manually exclude it from the installation. Since most users do not pay enough attention to the setup settings of the programs they install, apps like “Virus” tend to be really widespread. “Virus”

Once a hijacker like this one gets inside a computer, it normally latches onto the main browser of the system (could be Chrome, Edge, Firefox or any other) and starts to launch page-redirects, generate ads, alter the search engine, the homepage and the toolbar settings of the browser as well as conduct other similar activities which most users would find highly irritating and unpleasant. Unfortunately, a hijacker app is not the easiest thing to remove from a browser since these pieces of software are made in a way that makes them rather tricky to fully uninstall. For example, one may try to remove the hijacker through the add-ons manager of their browsing program or uninstall it via the Uninstall a program list from the Control Panel but doing this would in most cases fail to resolve the issue and eliminate the hijacker. Even if the pesky app seems to have been removed for a certain period of time, it may return soon after its supposed removal. However, there are still ways you can use to eliminate “Virus”and two such ways will be presented to you down below – a set of manual instructions that you can complete to eradicate the hijacker as well as a tested removal tool for any sort of unwanted software. Both of those you can find in the guide right below.

Remove “Virus”

If you have a Windows virus, continue with the guide below.

If you have a Mac virus, please use our How to remove Ads on Mac guide.

If you have an Android virus, please use our Android Malware Removal guide.

If you have an iPhone virus, please use our iPhone Virus Removal guide


Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don’t know how to do it).

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Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab (the “Details” Tab on Win 8 and 10). Try to determine which processes are dangerous. 


Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:

Drag and Drop Files Here to Scan
Maximum file size: 128MB.

This scanner is free and will always remain free for our website's users. You can find its full-page version at:

Scan Results

Virus Scanner Result

After you open their folder, end the processes that are infected, then delete their folders. 

Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections. 


Hold together the Start Key and R. Type appwiz.cpl –> OK.


You are now in the Control Panel. Look for suspicious entries. Uninstall it/them.

Type msconfig in the search field and hit enter. A window will pop-up:


Startup —> Uncheck entries that have “Unknown” as Manufacturer or otherwise look suspicious.


Hold the Start Key and R –  copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

hosts_opt (1)

If there are suspicious IPs below “Localhost” – write to us in the comments.

Open the start menu and search for Network Connections (On Windows 10 you just write it after clicking the Windows button), press enter.

  1. Right-click on the Network Adapter you are using —> Properties —> Internet Protocol Version 4 (ICP/IP), click  Properties.
  2. The DNS line should be set to Obtain DNS server automatically. If it is not, set it yourself.
  3. Click on Advanced —> the DNS tab. Remove everything here (if there is something) —> OK.



  • After you complete this step, the threat will be gone from your browsers. Finish the next step as well or it may reappear on a system reboot.

Right click on the browser’s shortcut —> Properties.

NOTE: We are showing Google Chrome, but you can do this for Firefox and IE (or Edge).


Properties —–> Shortcut. In Target, remove everything after .exe.

ie9-10_512x512  Remove from Internet Explorer:

Open IE, click  IE GEAR —–> Manage Add-ons.

pic 3

Find the threat —> Disable. Go to IE GEAR —–> Internet Options —> change the URL to whatever you use (if hijacked) —> Apply.

firefox-512 Remove from Firefox:

Open Firefoxclick  mozilla menu  ——-> Add-ons —-> Extensions.

pic 6

Find the adware/malware —> Remove.
chrome-logo-transparent-backgroundRemove from Chrome:

Close Chrome. Navigate to:

 C:/Users/!!!!USER NAME!!!!/AppData/Local/Google/Chrome/User Data. There is a Folder called “Default” inside:

Rename the Folder to Backup Default

Rename it to Backup Default. Restart Chrome.


Type Regedit in the windows search field and press Enter.

Inside, press CTRL and F together and type the threat’s Name. Right click and delete any entries you find with a similar name. If they don’t show up this way, go manually to these directories and delete/uninstall them:

  • HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
    HKEY_CURRENT_USER—-Software—Microsoft—-Windows—CurrentVersion—Run– Random
    HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random

Being careful around the advertisements is highly important

If you carelessly click on the ads generated by and interact with the contents of the unknown pages that this app may try to redirect you to, you risk getting even more unwanted and undesirable applications on your machine. Not all online advertising materials are safe and this oftentimes also applies to the ads, banner, pop-ups and redirects shown by hijacker apps. It is, therefore, safer to keep your distance from them until the hijacker is removed. Of course, isn’t a Ransomware or a Trojan or a Spyware threat and it will not initiate anything criminal on your computer but you may indeed land some highly dangerous infection like a Ransomware Cryptovirus or Trojan Horse program in your system if you do not make sure to avoid interacting with the commercial materials that the annoying hijacker is trying to flood your screen with while you are on the Internet, minding your own business. Therefore, the best option in such cases is ensuring that the hijacker is removed as quickly as possible so that it is no longer able to spam you with its invasive commercial messages.


Type  Browser Hijacker
Danger Level Medium (nowhere near threats like Ransomware, but still a security risk)
Symptoms Noticing that there are certain unwanted and unauthorized changes in your browser is usually enough of a symptom to indicate the presence of a hijacker inside the system. 
Distribution Method An app of this category could come to you in the form of a file bundle, a spam message attachment, a download from some unreliable ad and in many other ways.
Detection Tool

If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!

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