Browser Redirect

Remove “Virus” (Firefox/Chrome/IE)

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This page aims to help you remove “Virus”. Our removal instructions work for Firefox, Chrome and Internet Explorer, as well as every version of Windows.

Browser hijackers (or browser redirects like are definitely not the worst type of software that you can get downloaded on your computer. There are much scarier threats out there like Ransomware cryptoviruses, insidious Trojan Horses, sneaky Spyware programs and many more. This, however, certainly does not mean that it’s a good idea to keep or any other similar app in your computer, especially considering the fact that this software has the potential to turn into a gateway for the aforementioned threats.

In itself, the hijacker isn’t really anything scary – it is an ad-generating software tool capable of spamming popular browsing programs the likes of Firefox, Chrome and IE with page-redirects banners, ads and other commercial materials as well as replacing key browser elements such as the search engine, the toolbar and the addresses for the homepage and the new-tab page. At first view, none of these activities can directly cause harm to the computer on which the hijacker has gotten installed. However, all of the effects that a hijacker may have on your browser are typically going to occur without your direct or informed approval. Also, it may be rather difficult for you to make the invasive application stop tinkering with your browser. In fact, most browser hijackers don’t really have an uninstallation option – they are purposefully made difficult to remove and uninstall. The reason for that is because the longer a hijacker remains on a given computer, the higher the potential income that it may generate from the invasive ads would become. Naturally, the end user doesn’t really benefit from any of that – for them, all that is left is the annoyance, the frustration and the potential security risks that we will get into in a moment. The good news that we have for you here is that, if you need help to remove, we can give it to you in the guide that you will find below. “Virus”

 The security issues related to the browser hijacker category

Despite not really being categorized as viruses and despite typically being legal pieces of software, make no mistake, the browser hijackers are still rather unwanted and may sometimes even be regarded as hazardous. Sure, an app like, itself, won’t really try (or be able) to initiate anything malicious that can harm your computer. However, due to its aggressive advertising behavior, it is likely not going to impose too much control over the quality of the commercial content that it shows on your screen. And what this normally means is that the advertisements that you are likely to see in your browser may come from all kinds of sketchy and obscure sites that you really shouldn’t visit if you value your computer’s safety. Remember that there are some really nasty and malicious programs out there on the Internet and many of them (such as Trojans, Rootkits, Worms, Ransomware and others) tend to get distributed through misleading and fake online ads, banners, promotional messages and so on. This is why hijacker apps are not really the safest software that you can have on your PC and also why we advise you to get rid of ASAP.


Type  Browser Hijacker
Danger Level Medium (nowhere near threats like Ransomware, but still a security risk)
Symptoms  The most common symptoms include invasive web ads, unwanted and frequent page-redirects and unpleasant modifications to the browser.
Distribution Method The file bundling method is what hijacker developers most commonly use to distribute their apps.
Detection Tool

Remove “Virus”

If you have a Windows virus, continue with the guide below.

If you have a Mac virus, please use our How to remove Ads on Mac guide.

If you have an Android virus, please use our Android Malware Removal guide.

If you have an iPhone virus, please use our iPhone Virus Removal guide


Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don’t know how to do it).

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Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab (the “Details” Tab on Win 8 and 10). Try to determine which processes are dangerous. 


Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:

Drag and Drop Files Here to Scan
Maximum file size: 128MB.

This scanner is free and will always remain free for our website's users. You can find its full-page version at:

Scan Results

Virus Scanner Result

After you open their folder, end the processes that are infected, then delete their folders. 

Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections. 


Hold together the Start Key and R. Type appwiz.cpl –> OK.


You are now in the Control Panel. Look for suspicious entries. Uninstall it/them.

Type msconfig in the search field and hit enter. A window will pop-up:


Startup —> Uncheck entries that have “Unknown” as Manufacturer or otherwise look suspicious.


Hold the Start Key and R –  copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

hosts_opt (1)

If there are suspicious IPs below “Localhost” – write to us in the comments.

Open the start menu and search for Network Connections (On Windows 10 you just write it after clicking the Windows button), press enter.

  1. Right-click on the Network Adapter you are using —> Properties —> Internet Protocol Version 4 (ICP/IP), click  Properties.
  2. The DNS line should be set to Obtain DNS server automatically. If it is not, set it yourself.
  3. Click on Advanced —> the DNS tab. Remove everything here (if there is something) —> OK.



  • After you complete this step, the threat will be gone from your browsers. Finish the next step as well or it may reappear on a system reboot.

Right click on the browser’s shortcut —> Properties.

NOTE: We are showing Google Chrome, but you can do this for Firefox and IE (or Edge).


Properties —–> Shortcut. In Target, remove everything after .exe.

ie9-10_512x512  Remove from Internet Explorer:

Open IE, click  IE GEAR —–> Manage Add-ons.

pic 3

Find the threat —> Disable. Go to IE GEAR —–> Internet Options —> change the URL to whatever you use (if hijacked) —> Apply.

firefox-512 Remove from Firefox:

Open Firefoxclick  mozilla menu  ——-> Add-ons —-> Extensions.

pic 6

Find the adware/malware —> Remove.
chrome-logo-transparent-backgroundRemove from Chrome:

Close Chrome. Navigate to:

 C:/Users/!!!!USER NAME!!!!/AppData/Local/Google/Chrome/User Data. There is a Folder called “Default” inside:

Rename the Folder to Backup Default

Rename it to Backup Default. Restart Chrome.


Type Regedit in the windows search field and press Enter.

Inside, press CTRL and F together and type the threat’s Name. Right click and delete any entries you find with a similar name. If they don’t show up this way, go manually to these directories and delete/uninstall them:

  • HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
    HKEY_CURRENT_USER—-Software—Microsoft—-Windows—CurrentVersion—Run– Random
    HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random

If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!

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