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Remove “Virus”

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This page aims to help you remove “Virus”. Our removal instructions work for Chrome, Firefox and Safari, as well as every version of Windows and MacOS.

If there are invasive ads and page redirects spamming your browser that don’t allow you to reach the sites you want to visit without getting disrupted by them, you must know that there could be an unwanted app added to the browsing program that you are using. Normally, the app responsible for the invasion of ads would look very similarly to a normal extension for the browser that you are using. However, upon closer examination, you will most definitely notice that this app is indeed the one that’s responsible for the unwanted ads that are getting spammed on your screen. Not only that, but there may also be some unwelcome modifications in the settings of your browser, in its starting page address, in its toolbar or in the search engine service. These unpleasant effects could be experienced in Chrome, Edge, Firefox and even Mac users may get their Safari browser invaded by an unpleasant swarm of Internet ads. Typically, the apps that can cause this to happen fall under software categories such as Adware and Browser Hijackers. The former of these two categories are mainly known for their ads while the latter may also introduce changes in the browser like the ones we mentioned.

In the present post, we will focus on a software piece that most users known under the name of There have been a big number of reports from disgruntled customers who claim that this application has been swarming the screens of their browsers with ads and has also been trying to alter the settings of the browser. Because of this, this app can be categorized as a browser hijacker and even though it is not actually a harmful piece of software, it’s very presence on the computer and inside the browser can be a pretty irritating and unpleasant experience. After all, who wants to be dealing with endless generation of obstructive and invasive web advertisements while, at the same time, being unable to set their preferred search engine and homepage as the default ones for the browser.

Understandably, if you have the app in your computer, you may be interested in learning what methods you can use to uninstall this software so that it doesn’t mess with the settings of your browser or disrupt your online sessions. Here, however, we must tell you that even though this software component cannot be compared to Ransomware, Spyware, Trojans or other malware forms since it isn’t really a harmful app, it may still be somewhat tricky to remove it from a computer if you do not know where to look for it in the system. In most cases, such apps wouldn’t really give you a direct uninstallation button that can solve things quickly for you This is why, the guide below is what you are advised to use in order to uninstall

One last thing before we give you the guide – even if this isn’t a Ransomware cryptovirus or some nefarious Trojan infection, it is still safer to remove the hijacker app as its adverts aren’t exactly the most trustworthy form of online counter you may come across.


Type  Browser Hijacker
Danger Level Medium (nowhere near threats like Ransomware, but still a security risk)
Symptoms The first thing that most of the users with hijackers in their machines tend to notice are the adverts that get spammed in their browsers and the unwelcome changes in the search engine tool and the homepage address of the browser. 
Distribution Method These apps normally get distributed alongside other software – they get added to the installers of other programs and included in the Default setup configuration.
Detection Tool

Remove “Virus”

If you have a Windows virus, continue with the guide below.

If you have a Mac virus, please use our How to remove Ads on Mac guide.

If you have an Android virus, please use our Android Malware Removal guide.

If you have an iPhone virus, please use our iPhone Virus Removal guide


Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don’t know how to do it).

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Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab (the “Details” Tab on Win 8 and 10). Try to determine which processes are dangerous. 


Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:

Drag and Drop Files Here to Scan
Maximum file size: 128MB.

This scanner is free and will always remain free for our website's users. You can find its full-page version at:

Scan Results

Virus Scanner Result

After you open their folder, end the processes that are infected, then delete their folders. 

Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections. 


Hold together the Start Key and R. Type appwiz.cpl –> OK.


You are now in the Control Panel. Look for suspicious entries. Uninstall it/them.

Type msconfig in the search field and hit enter. A window will pop-up:


Startup —> Uncheck entries that have “Unknown” as Manufacturer or otherwise look suspicious.


Hold the Start Key and R –  copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

hosts_opt (1)

If there are suspicious IPs below “Localhost” – write to us in the comments.

Open the start menu and search for Network Connections (On Windows 10 you just write it after clicking the Windows button), press enter.

  1. Right-click on the Network Adapter you are using —> Properties —> Internet Protocol Version 4 (ICP/IP), click  Properties.
  2. The DNS line should be set to Obtain DNS server automatically. If it is not, set it yourself.
  3. Click on Advanced —> the DNS tab. Remove everything here (if there is something) —> OK.



  • After you complete this step, the threat will be gone from your browsers. Finish the next step as well or it may reappear on a system reboot.

Right click on the browser’s shortcut —> Properties.

NOTE: We are showing Google Chrome, but you can do this for Firefox and IE (or Edge).


Properties —–> Shortcut. In Target, remove everything after .exe.

ie9-10_512x512  Remove from Internet Explorer:

Open IE, click  IE GEAR —–> Manage Add-ons.

pic 3

Find the threat —> Disable. Go to IE GEAR —–> Internet Options —> change the URL to whatever you use (if hijacked) —> Apply.

firefox-512 Remove from Firefox:

Open Firefoxclick  mozilla menu  ——-> Add-ons —-> Extensions.

pic 6

Find the adware/malware —> Remove.
chrome-logo-transparent-backgroundRemove from Chrome:

Close Chrome. Navigate to:

 C:/Users/!!!!USER NAME!!!!/AppData/Local/Google/Chrome/User Data. There is a Folder called “Default” inside:

Rename the Folder to Backup Default

Rename it to Backup Default. Restart Chrome.


Type Regedit in the windows search field and press Enter.

Inside, press CTRL and F together and type the threat’s Name. Right click and delete any entries you find with a similar name. If they don’t show up this way, go manually to these directories and delete/uninstall them:

  • HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
    HKEY_CURRENT_USER—-Software—Microsoft—-Windows—CurrentVersion—Run– Random
    HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random

If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!

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